Administrator

2 weeks ago

Cape Town, South Africa Brain eBox Full time

**Administrator**

Location: Cape Town - Remote 4 days per week; In-office 1 day per week (Plumstead)

Note: Must have a valid driver’s licence

Brain eBox seeks to appoint an Administrator to join our team. The administrator will be responsible for administration related to our Accredited Programmes.

This role would be suited to an individual who values structure and is able to set up and maintain systems and processes in a meticulous manner. It also requires an individual who can manage and stay on top of multiple priorities with ease.

It is very important to understand that this role is a fully remote position, with one week day in office, and so this role is suited to an individual who enjoys working independently and is naturally disciplined, goal-orientated and focused. The role will involve daily communication with both internal and external stakeholders through various platforms.

**Key Responsibilities**

As the _Administrator,_ the focus of your role is to support Brain eBox to deliver excellent value to our clients. You will be committed to seeing our clients and learners exit their accredited programmes successfully, and you would go the extra mile to help them make this happen.

To achieve this, you will:

- Conduct monthly training preparation for all active programmes
- Implement the assessment administration process, including managing submissions and releasing learner results
- Implement the moderation administration process, including liaising with moderators
- Respond to learner queries timeously and accurately
- Support faculty members as required
- Print, organise & file training materials and records
- Maintain learner portfolios, ensuring these are well maintained and up to date at all times
- Maintaining digital training records and databases

**Qualifications & Experience**
- Undergraduate Degree (Essential)
- You must be able to use the Microsoft Office Suite (Essential)

**Role Specific Requirements**
- You must have evidence of a strong, reliable Wi-Fi internet connection (uncapped) as well as a space where you will be able to work from in a focused manner.
- You must be based in Cape Town, as the role is in-office once per week and we meet in person, as a team, on an ad hoc basis
- You must have a valid driver’s license as you will be required to visit client sites to fulfil your role requirements.

**Essential Job-Specific competencies**
- Strong attention to detail, with a meticulous, thorough and organised approach
- Excellent oral and written communication skills in English, as well as a confident public speaker
- Strong relationship building, influencing and negotiation skills
- Able to prioritise your tasks and time to ensure that you achieve the goals of your role

**Essential behavioural competencies and attributes**
- You need to be **comfortable with change**. Our end goal is always clear, but the path to reach the goal may experience twists & turns.
- You need to be able to **remain calm in the face of challenges**. You need to be mature enough to handle tough times and be someone we can count on.
- You need to be able to **manage yourself**. You need to be able to ensure that your tasks are completed correctly and on time. Everyone that works in our team has a strong work ethic, so you’ll need one too.
- You need to have a **passion for continuous development**. When you discover an area of development in your skills set, you need to be keen to work to get better at it.
- You need to be able to **persevere through difficult times**. You are determined to get to the finish line.
- You need to **act with integrity**. We’re a small team, and so we want to work with colleagues we can trust to do what they say they will do, admit to their mistakes and act in an ethical manner.
- You need to **care about our customers**. We always go the extra mile to give our customers the best experience of working with us.
- You need to have a **positive attitude**. You need to see the opportunity in every challenge, so that we can actually enjoy the work we do.
- You need to be a **team player**. You need to work with others well, to reach a common goal. You must be willing to support your colleagues when it’s needed.

**Reasons to work for Brain eBox**:

- We do such interesting work We create training solutions for clients big and small, across various industries. With every project, we all learn.
- The work you do will change lives. With every course we build or programme we deliver, there are employees out there who are learning & growing in their careers as a result.
- You’ll work with a truly wonderful team. We’re a small team of (mostly) introverts, and we love what we do.

**Job Types**: Full-time, Graduate

**Salary**: R8,500.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

License/Certification:

- drivers licence (required)

A

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