Current jobs related to Servicenow Platform Administrator - Cape Town - Advania UK

  • ServiceNow Developer

    3 days ago

    Cape Town, Western Cape, South Africa IOCO Full time

    We are assisting our client for a skilled ServiceNow Developer Architect to lead the design and management of our ServiceNow platform. You'll focus on creating scalable solutions, optimizing performance, and ensuring alignment with business goals, while also handling day-to-day administration and support.Key responsibilities include leading development...

  • ServiceNow Developer

    3 weeks ago

    Cape Town, South Africa IOCO Full time

    We are assisting our client for a skilled ServiceNow Developer Architect to lead the design and management of our ServiceNow platform. You’ll focus on creating scalable solutions, optimizing performance, and ensuring alignment with business goals, while also handling day-to-day administration and support. Key responsibilities include leading...

  • ServiceNow Developer

    3 weeks ago

    Cape Town, South Africa IOCO Full time

    We are assisting our client for a skilled ServiceNow Developer Architect to lead the design and management of our ServiceNow platform. You’ll focus on creating scalable solutions, optimizing performance, and ensuring alignment with business goals, while also handling day-to-day administration and support.Key responsibilities include leading...

  • ServiceNow Administrator

    4 days ago

    Cape Town, Western Cape, South Africa Findojobs South Africa Full time

    Findojobs South Africa requires a highly skilled ServiceNow Administrator to manage their configuration management database. The successful candidate will have 5+ years of experience in ITIL-based Change and Configuration Management roles, with a strong understanding of IT service management processes and frameworks.As a key member of the organization, you...

  • ServiceNow Support Analyst

    3 weeks ago

    Cape Town, South Africa Datafin IT Recruitment Full time

    ENVIRONMENT:ENSURE seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely of a dynamic Independent Asset Management Firm seeking a customer-centric ServiceNow Support Analyst. You will take charge of technical issues, serve as a SPOC for users handling a high volume of support requests while...

  • ServiceNow Support Analyst

    6 days ago

    Cape Town, South Africa Datafin IT Recruitment Full time

    ENVIRONMENT:ENSURE seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely of a dynamic Independent Asset Management Firm seeking a customer-centric ServiceNow Support Analyst. You will take charge of technical issues, serve as a SPOC for users handling a high volume of support requests while...

  • Change Manager and Configuration Analyst

    3 weeks ago

    Cape Town, South Africa iOCO Full time

    JOBNUMBER **iOCO03526** - CONTRACT TYPE **Permanent** - CONTRACT TYPE: **Hybrid** **The Role**: Our Client is a looking for a strategic and detail-oriented **Change Manager & Configuration Analyst** to join their team on a permanent contract. **Skills and Experience**: **What you’ll do**: - **Configuration management** - Manage the ServiceNow...

  • Service Now Technical Consultant

    3 weeks ago

    Cape Town, South Africa JenRecruitment Full time

    As a founding UK ServiceNow partner, our client's ServiceNow Centre of Excellence has unmatched experience in helping customers maximise the benefits of the ServiceNow platform. We are a team of highly skilled Architects, Project Managers, Lead/Business Process Consultants and Technical Consultants responsible for helping Computacenter and our customers...

  • IT Infrastructure Governance Specialist

    3 days ago

    Cape Town, Western Cape, South Africa IOCO Full time

    Job DescriptionWe are seeking a highly skilled IT Infrastructure Governance Specialist to join our team at IOCO.About the RoleThis strategic role involves overseeing and ensuring the accuracy of configuration management data, maintaining the integrity of the ServiceNow Configuration Management Database (CMDB), and fostering a culture of collaboration and...

  • Configuration Management Specialist

    4 days ago

    Cape Town, Western Cape, South Africa Findojobs South Africa Full time

    Our client is looking for a skilled Configuration Management Specialist to join their team on a permanent contract. As a strategic and detail-oriented individual, you will ensure that the CMDB is maintained to enable the Change Management function to deploy only high-quality changes into the production environment.The successful candidate will have 3+ years...

  • Change Manager and Configuration Analyst

    1 week ago

    Cape Town, Western Cape, South Africa IOCO Full time

    Our Client is a looking for a strategic and detail-oriented Change Manager Configuration Analyst to join their team on a permanent contract.  In this strategic role as a gatekeeper, the successful candidate will ensure that the CMDB is maintained to enable the Change Management function to sure only high-quality changes are deployed into the production...

  • Change Manager and Configuration Analyst

    3 days ago

    Cape Town, Western Cape, South Africa IOCO Full time

    Our Client is a looking for a strategic and detail-oriented Change Manager Configuration Analyst to join their team on a permanent contract. In this strategic role as a gatekeeper, the successful candidate will ensure that the CMDB is maintained to enable the Change Management function to sure only high-quality changes are deployed into the production...

  • Change Manager and Configuration Analyst

    3 weeks ago

    Cape Town, South Africa IOCO Full time

    Our Client is a looking for a strategic and detail-oriented Change Manager Configuration Analyst to join their team on a permanent contract.  In this strategic role as a gatekeeper, the successful candidate will ensure that the CMDB is maintained to enable the Change Management function to sure only high-quality changes are deployed into the production...

  • Change Manager and Configuration Analyst

    3 weeks ago

    Cape Town, South Africa IOCO Full time

    Our Client is a looking for a strategic and detail-oriented Change Manager Configuration Analyst to join their team on a permanent contract. In this strategic role as a gatekeeper, the successful candidate will ensure that the CMDB is maintained to enable the Change Management function to sure only high-quality changes are deployed into the production...

  • Change Manager and Configuration Analyst

    2 days ago

    Cape Town, South Africa IOCO Full time

    Our Client is a looking for a strategic and detail-oriented Change Manager Configuration Analyst to join their team on a permanent contract. In this strategic role as a gatekeeper, the successful candidate will ensure that the CMDB is maintained to enable the Change Management function to sure only high-quality changes are deployed into the production...

  • Change Manager and Change Configuration Analyst

    1 week ago

    City of Cape Town Metropolitan Municipality, South Africa Robert Walters Full time

    Job title : Change Manager and Change Configuration AnalystJob Location : Western Cape, Cape TownDeadline : March 10, 2025Quick Recommended Links Jobs by Location Job by industries Our client is seeking a dedicated and experienced individual to fulfil the dual role of Change Manager and Change Configuration Analyst. This position is pivotal in ensuring the...

  • Process Improvement Analyst

    6 days ago

    Cape Town, Western Cape, South Africa Blue Pearl Full time

    Job RequirementsTo be successful in this role, you will need:Experience in business analysis and project managementStrong problem-solving and analytical skillsAbility to communicate effectively with customers and stakeholdersProficiency in ServiceNow platform and other relevant tools

  • Change Manager and Configuration Analyst

    1 week ago

    City of Cape Town Metropolitan Municipality, South Africa IOCO Full time

    Our Client is a looking for a strategic and detail-oriented Change Manager Configuration Analyst to join their team on a permanent contract.  In this strategic role as a gatekeeper, the successful candidate will ensure that the CMDB is maintained to enable the Change Management function to sure only high-quality changes are deployed into the production...

  • Cloud Platform Technical Lead

    6 days ago

    Cape Town, Western Cape, South Africa Careers at DLK Group Full time

    Principal Cloud Platform Solutions AdministratorCareers at DLK Group offer exciting opportunities to grow and develop your career in cloud computing.We are seeking a highly experienced Principal Cloud Platform Solutions Administrator to join our team and lead the design, implementation, and management of enterprise-level cloud platform solutions.Your Key...

  • Project Lead

    4 weeks ago

    Cape Town, South Africa Root Platform Full time

    We’re a fast-growing tech startup building global infrastructure that powers the future of insurance. We're looking for a Technical Project Lead to guide clients through rapid, robust implementations on the Root platform. Your goal is to ensure that clients have effective, accurate, error-free and swift product launches, and work closely with our Solutions...

Servicenow Platform Administrator

1 month ago

Cape Town, South Africa Advania UK Full time

**ServiceNow Platform Administrator**

**About Us**:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

ServiceNow is our key operational platform, fundamental to the delivery of all of our Managed Services across the Group. Our platform has approximately 1000 fulfiller users supporting 40,000 Client end users through 15 Portals and is continually evolving through the adoption of increased ITSM and CSM (TPSM) functionality. Our busy and growing internal ServiceNow team work with both internal stakeholders and Clients and are central to the continuing success of our organisation.

**Position Overview**:
As a ServiceNow Platform Administrator, you will be part of a growing ServiceNow team working to support the ServiceNow ITSM/CSM solution that underpins our growth and innovation as a leading Managed Service Provider.

You will act as first point of contact for all requests and incidents coming to the ServiceNow team largely from internal resolvers and Advania UK business users. You will proactively manage the queue by reviewing new tasks and carrying out initial triage, keeping the requesters updated with progress and overseeing the incident or request through to completion.

As a junior member of the team, you will be expected to handle no-code/low-code platform configurations, such as group memberships, user permissions updates, and straight-forward customer on-boarding and off-boarding tasks in ServiceNow.

You will help manage resourcing in the team by building ServiceNow reports and dashboards showing ticket volumes and SLAs met/breached.

You will be an advocate of ServiceNow and demonstrate a willingness to self-study, to expand your ServiceNow knowledge within your own personal developer instance. You will work as part of a larger team, assigned to a Senior team member to mentor and train you and you will be hoping to grow your career by achieving relevant ServiceNow badges and certifications.

**Responsibilities**:
In this role, you can expect to be involved with:

- Working under the guidance of a senior platform team member
- Participating in the ServiceNow team incident management, request fulfilment and problem management processes
- Fulfilling user admin and permissions management requests
- Performing data imports and exports where required
- Building team reports and dashboards illustrating sprint velocity, incident resolution and request fulfilment trends and metrics
- Carrying out general administration within the platform
- Creating and maintaining knowledge documentation relating to platform administration
- Performing configuration and development work relevant to experience and capability

**Qualifications & Experience**:

- A "ServiceNow Certified System Administrator" qualification
- Ideally a ITL v4 foundation certificate, but this is not essential

In addition, the following attributes the team are looking for are:

- Strong analytical skills and problem-solving skills
- Good oral and written communication
- Work well in a team environment
- Experience of working in a customer support role
- A proactive attitude to learning and development

Click here for the list of benefits.

This is a remote-first hybrid role. See here for details about our hybrid workstyle.

**#LI-Hybrid**

Our Selection Process: