Shared Service Center Manager

Solugrowth is in search for a Shared Services Center (SSC) Manager (P2P) responsible for the development, implementation and adoption of processes and tools to drive scalability, efficiency and continuous improvement through a shared services model. This Manager is responsible for the day-to-day management of multiple teams within the Shared Service Center...

**Job Advert Summary**: **About SABS** The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS); promote quality in connection with commodities, products and services; and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the...

Are you seeking an opportunity to ignite your career within the service industry? Here's your chance to shine with Sirrah Recruitment, collaborating with a leading medical client in Pretoria. We're on the lookout for enthusiastic individuals to join our team temporarily as Customer Service Representatives. Dive into this international campaign, where...

**JOB DESCRIPTION** - Provide strategic direction of the shared services (including Payments, Remuneration and Payroll, and Pensions sections) within the FSD, in support of the company strategy. - Develop an overall shared services strategy for the company group. - Communicate the vision and strategic goals of the Shared Services function in line with the...

Due to growth, we are looking for another experienced OPERATIONS MANAGER who can lead our call center representatives to better performance and improve service quality, leading to customer growth.The suitable candidate will assist in establishing objectives, provide representatives with opportunities to expand their knowledge of services, products, and...

Our client in Pretoria CBD needs experienced Call Center / Telesales Supervisor for the Customer Service Center. Our client offers a basic salary, and an excellent commission structure! You will be responsible and accountable for: - Management of the order processing department and call centre - Operations, strategy planning and implementation - Managing...

Join Our Team:We are seeking an experienced Call Center Team Lead to join our dynamic team at Health Window.The ideal candidate will have a proven track record of managing operations and teams, with expertise in establishing objectives, training, coaching, and leading call center agents.Responsibilities:Manage call center operations and teams to achieve...

**Unlock Your Career in Pharmaceuticals! Join Our Dynamic Call Center Team!** Are you ready to take your career to the next level in the pharmaceutical industry? We're excited to offer an incredible opportunity to join our growing team at us as a Sales Representative in our state-of-the-art call center! This a month to month contract. **Why Join...

**_SNR CALL CENTER MANAGER - COLLECTIONS, R50-R60ctc_** Send CV in Word format + photo to: REF: Call Center Manager

**Job Duties/Responsibilities will include**: Provide excellent service to customers and meet expectations based on agreed processes Manage all incidents, maintain resolution times as specified in the company service level agreement Own customer issues through to resolution and to recognize when to escalate Provide reports as and when required. Ensure...

Senior Developer - Shared Services (Automation) Listing reference: jse_000454 Listing status: Online Apply by: 7 March 2024 Position summary Job category: Banking, Finance, Insurance. Stockbroking Contract: Permanent Remuneration: Market Related EE position: Yes Introduction To develop and support software that is specific to the needs of the JSE...

oin an award-winning team that is changing the world through cutting-edge technology innovations. With a caring, energetic culture, they foster great collaborations and provide opportunities to do groundbreaking work. Their tech-savvy team is always on the leading edge. They leverage the latest advancements to continuously improve their products and...

Job Title:Customer Service DirectorAbout the Role:We are seeking an experienced Customer Service Director to lead our call center representatives and drive performance improvements.The ideal candidate will have a proven track record of managing operations and teams, with expertise in establishing objectives, training, coaching, and leading call center...

Why Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail Ready to join a dynamic team and make a lasting impact? Join Pepkor Lifestyle as a Service Centre Administrator within the HiFi Corp brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference. **Here's what sets...

**Job Purpose**: **Key Responsibilities**: - **Call Monitoring**:_ - Conduct regular monitoring of inbound and outbound calls to assess compliance with quality standards. - Evaluate agent performance based on established metrics and criteria. - **Feedback and Reporting**:_ - Provide constructive feedback to agents and team leaders based on call...

Manage large amounts of inbound and outbound calls in a timely manner. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise. Build sustainable relationships and engage customers by taking the extra mile. Meet personal/team qualitative and...

About DetNet South Africa LtdWe are a dynamic company seeking a highly skilled Lead Human-Centered Design Specialist to join our team in Gauteng.Job OverviewThis role is focused on delivering exceptional user experiences across our product range, requiring expertise in human-computer interaction and UX design principles.Estimated Salary R850,000 - R1,200,000...

Overview: **Research Triangle Institute (RTI) **has over 30 years’ experience assisting governments, communities, and the private sector. As a not-for-profit, independent research institute based in North Carolina, USA, RTI has roughly 6,000 employees with global experience implementing international development projects. RTI's Sustainable Growth &...

Overview **Research Triangle Institute (RTI) **has over 30 years’ experience assisting governments, communities, and the private sector. As a not-for-profit, independent research institute based in North Carolina, USA, RTI has roughly 6,000 employees with global experience implementing international development projects. RTI's Sustainable Growth &...

Job Description: Building Services Design ManagerThe Legends Agency is looking for a highly skilled Building Services Design Manager to lead our electrical design and project management teams within the building consulting services sector.This role requires a strong background in electrical engineering, with a focus on designing and specifying electrical...