Manager: Shared Services

7 months ago

Pretoria, South Africa SABS Full time

**Job Advert Summary**:
**About SABS**

The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS); promote quality in connection with commodities, products and services; and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the world around you. We offer diverse career paths in a dynamic environment that nurtures and recognises talent and potential. Become part of our vision of being a trusted standardisation and business assurance solution provider and join a team that fosters accountability, excellence and innovation in an inclusive workplace.

SABS is an equal opportunities employer, and our recruitment will be done in line with the Employment Equity Act 55 of 1998 and our EE Policy.

**Purpose Statement**

To plan, manage and execute the Human Capital Shared Services activities to support business operations and strategic objectives and ensure compliance to all statutory and legislative prescripts.

**Minimum Requirements**:
Diploma + Advanced Diploma / B-Degree in Human Resources, Industrial Psychology or a related field (NQF Level 7)

Global Remuneration Professional (GRP) certification is advantageous

10 years related work experience in Human Capital Administration or Shared Services

3 years management experience

Proven track record in Human Capital transactional services (e.g., HR service desk management, document management, HR information and filing management, HR services workflows, recruitment processes, payroll and benefits processes, general HR administration, etc.)

**Duties and Responsibilities**:
**Operational Management**
- Contribute towards the development of a strategy for the Division function and ensure alignment of this strategy to the plan for the Shared Services business unit overall.
- Ensure productivity is measured effectively against set objectives.
- Manage and ensure the drive of continuous improvement activities.
- Manage the business unit and ensure that it contributes to the achievement of business objectives
- Manage operations effectively to deliver services within timelines and prescribed quality through effective resource management
- Use insights gained through business information to compile reports, and metrics to measure success and inform the business decisions within area of responsibility
- Put measures into place to improve productivity.

**Functional Management**
- Manage the record and database administration of all employee files and ensure that it is compliant with the relevant legislative protocols.
- Provide secure and reliable records management systems for all employee records, which is compliant with the SA Archives, POPI and Basic Conditions of Employment Acts
- Research and implement database management best practice such as digitisation, creation, maintenance, access, retrieval, and disposal and draft correspondence regarding Human Capital policy and procedure changes and updates.
- Design and implement workflows, protocols and plans such as payroll internal control data, document management workflows, master data business continuity plans, Human Capital Services workflows and system change controls within the division.
- Manage, coordinate, monitor and provide general Shared Services administrative processes and support to business.
- Manage the timeous processing of all appointments, allowances, salary changes, contracts, exits, invoices, and claims.
- Manage and coordinate all HC audit (both internal and external) responses and audit information requests within scope of control.
- Ensure that all system modules are fully aligned and integrated with SABS’s Human Capital policies and standard operating procedures.
- Design and implement the Human Capital early warning system to alert any unhealthy HC trends in the organisation.
- Manage payroll risk by ensuring internal controls, with appropriate checks and balances are in place for all functions and individual roles within the unit.
- Conduct regular Human Capital system and process audits, generate exception reports and develop continuous improvement plans to reduce response time and optimise productivity within department.

**Risk and Compliance Management**
- Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements.
- Support and provide evidence to all internal and external audit requirements.
- Oversee the maintenance and
- of related Service Level Agreements to minimise business risk and ensure business continuity.Ensure adherence in the team to all relevant laws, policies and Standard Operating Procedures throughout the organisation.

**Financial Management**
- Provide input in the planning and compilation of the annual budget aligned to the tactical delivery plans to support the implementation of set objectives.
- Ensure the effective implementation, management, mo

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