Team Leader

4 weeks ago

Pretoria, South Africa Herotel Full time

PURPOSE OF THE ROLE: The Sales Team Leader is the glue that holds the sales team together, providing the supervision, training and motivation to the team to reach sales goals. In this typically fast-paced environment, the Sales Team Leader is often moving from one task to another, answering questions, holding meetings, delegating responsibilities, and acting as a voice of encouragement. The ‘right hand' of the Regional Sales Manager, the Sales Team Leader is a results-driven people person with high energy levels, positivity and internal drive.

Key Performance Areas would include, but are not limited to:

- Assisting the Regional Sales Manager (RSM) in the attainment of the Regional Hub's revenue & customer growth targets.
- Assisting the RSM by coordinating all activities of the regional Sales Administrators and Sales Agents within the Hub.
- Assisting the RSM in the line management of all sales staff by:

- Helping to recruit, select and train sales team members.
- Ongoing mentoring & coaching of sales team members.
- Tracking of sales team performance via monthly KPAs.
- Assisting with departmental performance management and where necessary disciplinary issues.
- Assisting the RSM in administration of the Regional Sales Department by:

- Tactical sales plans for the achievement of the regional targets.
- Accurate short
- and medium-term sales forecasts for the Regional Hub.
- Meticulous lead generation and sales pipeline management.
- Tracking and reporting key sales metrics on a daily basis.
- Ensuring all sales staff maintain strict departmental adherence to all SOPs and other internal processes & procedures.
- Assisting with the preparation of detailed analysis reports of sales results, team performance, and regional growth trends for Management.
- Highly accurate capturing of all customer
- and sales-related information on Datatill and other internal systems.
- Maintaining in depth knowledge of Herotel's entire product range.
- Assisting with lead generation initiatives in conjunction with internal/external resources.
- Cultivating cross-functional teamwork with all other Departments in the Regional Hub.
- Leading
- Always by example with the highest levels of professionalism, integrity and honesty. Portraying the company to stakeholders in a positive manner.
- A charismatic motivator and natural team leader.
- Ambition and a determination to succeed.
- Strong interpersonal & persuasive skills.
- Strong verbal and written communication skills.
- Great presentation skills.
- High resilience to pressure and able to take responsibility and troubleshoot problems.
- An ability to forge strong working relationships with other departmental team leaders.
- Always customer oriented, making customers and their needs a primary focus.
- Problem-solving skills.
- Time management skills.
- Enthusiastic, positive and energetic.
- 3 - 5 years' experience as a salesperson in the Telecoms industry.
- In depth knowledge of Sales Management best practices.
- Experience in developing & leading high-performance sales teams is required.
- A proven track record in exceeding sales targets is required.

**Qualifications**:
Minimum of Grade 12 required, preferably a tertiary commercial qualification.

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