Cash Centre Team Leader

3 days ago


Pretoria, Gauteng, South Africa Fidelity Services Group Full time
Job Title: Cash Centre Team Leader

We are seeking an experienced and skilled team leader to manage our cash centre operations.

Responsibilities:
  • Staff Management: Lead and motivate a high-performing team of cash centre staff, providing guidance and support to ensure excellent customer service.
  • Treasury and Teller Functions: Oversee the management of treasury and teller services, ensuring accuracy and efficiency in all financial transactions.
  • Customer Communication: Liaise with clients and support departments to resolve queries and provide feedback on service levels.
  • Policies and Procedures: Adhere to company policies and procedures, enforcing strict controls to mitigate risk.
  • Risk Mitigation: Identify and address potential risks, taking proactive measures to safeguard business operations.
Requirements:
  • Education: Matric (Grade 12) qualification.
  • Skills: Excellent people management skills, time management skills, and ability to work effectively in a fast-paced environment.
  • Experience: Previous experience in cash centre operations would be advantageous.
  • Personality Traits: Ability to multitask, take responsibility, and demonstrate exceptional time management skills.


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