Key Account Manager

7 months ago

Cape Town, South Africa PayU Full time

**About PayU**

PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers.

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.

Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here

PayU South Africa is looking for an experience
**Key Account Manager **who has exceptional experience in payments and e-commerce to support in driving the expansion of the product offering in country and reach the overall business goal.

The
**Key Account Manager** is responsible for developing, maintaining, and improving relationships with medium and large merchants, while achieving annual sales and profit growth targets. Along with merchants, the
** Key Account Manager **will draft and implement action plans to address mutually defined goals and expectations. The Key Account Manager’s core focus will be on high-value customers demonstrating strategic profitable growth opportunities.

**Excited yet? Continue reading to find out more about the role**:
**What you’ll be doing**:

- Up-selling and cross-selling a wide range of PayU products based on merchant needs and strategic objectives,
- Developing, drafting and implementing an action plan that will ensure the achievement and enhancement of annual sales and profitability growth targets,
- Retaining and profitably growing firm value, sales and profitability through proactive management of assigned merchant relationships,
- Leading a joint planning process that identifies relevant customer needs, wants and expectations and address these facets through the design of customized customer account plans,
- Increasing the number of transactions and transactional value being processed through the introduction of fresh and innovative ideas to all merchants,
- Maintaining excellent knowledge of the payments landscape in South Africa as well as in-depth knowledge of the PayU offering both locally and through the centralized global platform,
- Contributing to product strategy based on market knowledge and merchant needs,
- Demonstrating ability to communicate, present and influence credibly and effectively at all levels of the organization,
- Operating as the lead point of contact for all matters specific to your merchants,
- Producing quarterly reviews and submit regular reports to management,
- Maintaining excellent relationships with peers within the African markets,
- Engaging with Global and Local merchants.

**What are we looking for?**:

- Good working knowledge of payments and financial domain,
- Minimum of +4 years in a key account manager position or as Business Development,
- Experience working in a global company across various geographies,
- Experience managing and growing medium to large portfolios,
- Bachelor’s degree or Diploma in relevant field,
- Proven ability to manage multiple projects at once while paying strict attention to detail,
- Experience working in a high paced, agile environment,
- Experience with managing and leading a team,
- Experience with high volume transactional systems would be advantageous.

**What we offer**:

- Truly International Environment with almost 40 different cultures,
- Free subscription to an Internal eLearning platform with courses from Udemy, Coursera, and many others,
- Flexible program and hybrid way of working,
- An inclusive environment that ensures we listen to a diverse range of voices when making decisions,
- Wellbeing programs driven by our Local and Global HR teams,
- A positive, get-things-done workplace,
- A dynamic, constantly evolving space (change is par for the course - important you are comfortable with this),
- Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale,
- A democratic work environment where you can drive your outcomes.

**About us**:
**Our Commitment To Building A Diverse And Inclusive Workforce**

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of

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