Key Account Manager

4 weeks ago


Cape Town, South Africa Maspark Sales and Marketing Full time

We are looking to hire an experienced key account manager to maintain solid relationships with the company's key clients. The key account manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, attending business meetings, managing ad hoc and promotional grids, managing deal sheets and the NPD calendar. You should also be able to develop relationships with potential clients.

**Key Account Manager Responsibilities**:

- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Addressing and resolving key clients’ complaints.
- Acting as the main point of contact between key clients and internal teams.
- Supervising the account teams assigned to each key client.
- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

**Key Account Manager Requirements**:

- Bachelor's degree in business administration, finance, sales, or related field.
- Proven experience in key account management.
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts.
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
- Excellent communication skills.

**Salary**: R50 000,00 - R60 000,00 per month

Application Question(s):

- Which of the following accounts have you serviced at Key Accounts Level - Shoprite, OK Foods, Spar, Pick n Pay, Makro, Foodlovers Market, Boxer, Clicks, Pep Stores, Ackermans?


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