Operations Manager

We're seeking to fill an Operations Manager role to support the entire organisation’s activities. The main function of this role is to provide operational management expertise and support to the whole organisation and perform all functions as outlined below to ensure the CPGR operates efficiently and effectively. **Qualifications and Skills required**: -...

**Position**: Operations Manager **Department**: Operations **Overview**: Ensures the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the manpower complement is sufficient for the forecasted...

**Seeking a Visionary Operations Manager (2IC - Second in Command)** **WOODSTOCK, Cape Town, South Africa.** **Join a Thriving Luxury Textiles Company in a Pivotal Leadership Role** **About**: Our client is a dynamic, rapidly growing luxury home têxtiles company, renowned for its dedication to innovation, quality, and customer satisfaction. They are at a...

**Reporting to**: Operations Executive **Job Purpose**:Specialised Collections** -** To lead, motivate and develop the Team Managers and Agents, taking responsibility for their development and maximising the productivity, compliance to legal and contractual obligations (SLA's) and effectiveness of the area with the goal to maximise the net recoveries. To...

**Reporting to**: Operations Executive **Job Purpose**:Specialised Collections** -** To lead, motivate and develop the Team Managers and Agents, taking responsibility for their development and maximising the productivity, compliance to legal and contractual obligations (SLA's) and effectiveness of the area with the goal to maximise the net recoveries. To...

**Position**: Senior Operations Manager - Contact centre **Department**: Operations **Overview**: Responsible for the profitability and management of call center operations activities of a very large, multiple and/or complex LOB's / client/s / account/s / program/s that contribute to the acquisition, satisfaction and retention of client...

**Operations Manager - General Manager** **About** As the Operations Manager for our Interior Design company, you will play a pivotal role in ensuring the smooth functioning of various operational aspects of our business. You will be responsible for overseeing and optimizing processes to enhance efficiency, productivity, and profitability. This role...

**About the Role**: The Operations and Service Delivery Manager manages and leads the technical team and is responsible for all technical and technical services delivery. The Technical Director is responsible for the technical architecting of solutions and the managing the technical landscape. A project manager organises and manages project, the Operations...

**Reporting to: Operations Executive** **Job Purpose**: To lead and cultivate a strong client and customer relationship by developing strategic action plans, fostering growth through improved recoveries, regular and accurate reporting, and regular interactions with internal and external stakeholders to optimize recovery profits. Ensure compliance with...

**ABOUT THE ROLE** The Deal Team Operational Analyst plays a crucial role in overseeing and implementing approved operational plans for new deal onboarding, and analysing trends in post-onboarding deals. This role requires strong analytical skills, exceptional organizational abilities, and a deep understanding of operational processes. The analyst is...

A dynamic, innovative and inspiring company providing fintech solutions across multiple sectors is looking for an Operations Sales Team Lead to manage a team or teams of E-commerce Call Centre Sales Agents (Inbound and Outbound). The successful Operations Sales Team Leader will be an inspiring and dynamic professional with 3-5 years of sales team management...

**About the Role**: Reporting directly to the Head of Operations, the Operations Sales Team Manager will be an inspiring and dynamic professional with 3-5 years of sales team management experience. They will excel in motivating their team, setting clear goals, and fostering open communication. With a passion for sales, exceptional leadership skills, and a...

**Traffic Manager** - The Student Hub, an educational technology start-up specializing in developing innovative educational platforms within South Africa, is looking to fulfill the role of a Traffic Manager._ **About the role**: The Traffic Manager works alongside the Commercial Growth unit managers to achieve and action key operational day-to-day tasks and...

**OPERATION MYRUNWAY: SEEKING A SECRET AGENT OF SALES** **MISSION BRIEF**: MyRunway, a covert e-tailer nestled in the heart of South Africa, is recruiting a sharp-minded Relationship and Sales Manager to operate from our secret lair in Cape Town. We need a savvy agent who can navigate the intricate web of partnerships, steering growth with a license to...

**Reporting to**: Operations Manager **Job Purpose**: To manage collections, productivity and administrative performance of the Customer Care Consultants to ensure TFC objectives are achieved. To ensure delivery of world class customer services on every interaction in 1 touch. **Direct Reports**:Customer Care Consultants **Location**: Woodstock, Cape...

**_Our client in the hospitality industry is urgently looking for an experienced General Manager to join their organization_** **_Location: _**_Woodstock, Cape Town_ **_Requirements:_** - _ Matric_ - _ 5+ years of experience in a similar role_ - _ Must have a valid driver's license with own vehicle_ - _ Experience in dealing with high volume, in a similar...

Position Purpose Providing Customer Experience and is responsible for assisting customers’ needs. Through their engagements with the customer, they will need to build trust and connection and resolve requests with acknowledgement and care. Growing and maintaining knowledge and understanding of the customer journey and their emotional reactions....

**Reporting to**: Operations Manager **Job Purpose**: To manage the collections, productivity and administrative performance of the Collections Agents against set targets **Location**: Woodstock, Cape Town **KEY PERFORMANCE AREAS**: Under the management / direction of the Operations Manager, the Team Manager will have the following responsibilities...

**About Us**: TsAfrika is currently looking for a Catering Manager** **to join our team, in this role you will be required to manage the unit through setting and maintaining service delivery standards. It will be your responsibility to lead, motivate and train staff. Implement and maintain operational controls in line/within budgetary requirements As a...

**WHO WE ARE** Operating in multiple African countries, with over 200 restaurants, Hungry Lion strives to provide high-quality products at affordable prices in a modern fast-food environment. We are a young, fun, dynamic and growing company full of opportunities with little to no corporate politics. Our mandate is to enlist smart, creative and hard-working...