Key Account Manager

1 day ago


Cape Town, South Africa Isilumko Full time

**Key Account Manager Responsibilities include**:

- Develop trust relationships with a key clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing new solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain relationships.
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders.
- Achieve or exceed sales and margin targets

**Requirements**:

- Proven relevant experience as Key account Manager in the Textile or Apparel Industry
- Experience in sales and providing solutions based on customers’ needs
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation
- Formal qualification advantageous
- Computer skills with emphasis on excel skills.
- Manage and maintain critical path.
- Ability to work under pressure and achieve or exceed sales and margin targets.
- Excellent verbal and written communication skills.
- Strong negotiation skills, with ability to follow through on customer contracts.
- Grow existing product offerings while introducing new product opportunities.
- Identifying and developing new customers.
- Monitoring market trends and providing regular competitor feedback.

**Job Types**: Full-time, Permanent

**Salary**: R26,000.00 - R30,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- Key Account: 2 years (required)


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