Key Account Consultant
7 days ago
**Safair Operations, operating as FlySafair has a vacancy for a Key Account Consultant at our head office**
**in Bonaero Park. The successful applicant will report to the Business Development Manager.**
**RESPONSIBILITIES**:
- **To be a key individual who deals with the day-to-day management**
**of accounts that the airline runs with third parties including but**
**not limited to travel tour operators (wholesalers), Travel Agents,**
**and corporate clients;**
- **This individual will be required to create, manage, invoice and**
**report on reservations made on behalf of these clients;**
- **This role will involve the maintenance of a weekly status report**
**with these clients;**
- **To make, manage and invoice reservations on behalf of these**
**clients, ensuring that all terms of the relevant sales contract**
**are maintained;**
- **To prepare weekly reports on the management of these key**
**accounts to share with the client;**
- **To conduct weekly meetings with clients to ensure that their**
**bookings are properly maintained, their accounts are up to**
**date and that they receive top quality service;**
- **Team member will be directly supervised by Sales and**
**Distribution Manager, but must run each account with an**
**entrepreneurial spirit;**
- **90% of calls need to be answered within 1 minute of ringing;**:
**REQUIREMENTS**:
- **Matric;**:
- **Proficient in Microsoft Outlook and Excel;**:
- **Must have training in Zendesk, Phone Systems, Radix System as**
**well as PayU;**
- **Experience in travel/bookings is essential ;**:
- **3+ Years of experience in an administrative role;**:
- **Experience as a client facing key account representative is**
**essential;**
- **Valid covid-19 vaccination card.**
**PERSONAL ATTRIBUTES**:
- **Must be detail oriented and extremely**
**organized;**
- **Has to be very professional in demean or**
**and presentation;**
- **Must have a hunger to grow our business**
**and the confidence to approach each**
**account as their own business that they**
**need to grow and improve;**
- **Immaculate time keeping.**
**APPLICATION GUIDELINE**:
**accepted;**
- **Should no feedback be provided within**
**two (2) weeks from the closing date,**
**unsuccessful;***:
- Reference number
- JHB000602.**
**Preference will be given to members of**
**designated groups that are underrepresented.**
- For more information please contact:
**Ndileka Magula
-
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