Senior Payroll Specialist
4 hours ago
**JOB BRIEF**
Provide a professional service to our clients, ensuring an accurate payroll service is always delivered. Meet agreed client SLA’s and ensure delivery of an excellent ‘customer service’. The incumbent must possess thorough understanding of payroll regulations and practices as well as excellent mathematical, communication, multi-tasking, and organizational skills.
A payroll specialist is primarily responsible for processing payroll and maintaining the employee database regarding salary and pay. Other duties include managing the company budget and expense as well as cooperating with different departments to increase payroll service performance and improve upon the payroll system.
Knowledge and experience in the Business Process Outsourcing (BPO) industry will be advantageous.
**RESPONSIBILITIES**
Responsible for all aspects of payroll administration, including preparation, documentation and disbursement of all payroll payments and transfers (Either from the client owned bank account or a SoluGrowth designated payroll bank account).
- Client Support / Client Servicing and third-party providers.
- Responsible for the reconciliation and payment of third-party payments.
- Liaising with third party payments.
- Responsible for payroll month end and tax year end administration.
- Establish the full payroll function for an Executive/Private, Expat Payroll, Monthly Salary and Weekly Paid Payrolls (x4 payrolls), with a staff compliment of +- 2500 employees.
- Assist in the management of the payroll package structures including increases and bonuses, company cars and benefits.
- Ensure input is received timeously each week and month.
- Assist in the management of multiple payrolls.
- Ensure payslips and invoices are issued timeously.
- Obtaining SARS directives, when applicable.
- Supervise and train junior staff members.
- Responsible for client satisfaction and client retention.
- Handling administration and payroll queries.
- Support payroll tax advisory services.
**QUALIFICATIONS & EXPERIENCE**:
- ** **Matric + Payroll Certification.
- Diploma in Payroll Administration, Business Administration, Human Resources, or related field.
- 5+ years of payroll experience.
- SAPA CPP+ Certification will be beneficial.
- Previous experience in supervisory capacity will be beneficial.
**CORE COMPETENCIES & ATTRIBUTES**
**Behavioural Competencies**
- Building and maintaining credible relationships.
- Active learning.
- Contributing to team success.
- Customer Focus.
- Strong supervisory capabilities.
- Working under pressure.
- Dealing with difficult customers and stakeholders.
- Dealing with bargaining councils and unions.
- Good communication skills.
**Technical competencies**
- Must be able to resolve PAYE queries on payslip.
- Solid knowledge and understanding of the Basic Conditions of Employment Act.
- Ability to prove calculations on the payslip.
- VIP / PaySpace / SAGE 300 / RAMCO payroll software experience.
- Microsoft Excel advanced experience (Pivots, V-Lookup, formulas).
**Other requirements**
- Must have own reliable transport.
- Must have a valid drivers’ licence.
- Must be able to work long hours.
- Must have a stable internet connection when working after-hours and when working remotely.
- Must be able to communicate inline with the India Standard Time (IST) Zone (GMT +5:30).
- Read/Write/Understanding the Hindi Language will be an advantage, but not a requirement.
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