Marketing Communications/crm Manager: Global
2 days ago
**Responsibilities**:
- Own the CRM planning and implementation process, liaising with Tech, Creative, Sales and all relevant internal channels to ensure CRM is fully aligned with the business and vice versa
- Develop a deep nurturing flow for sophisticated B2B & B2C customer segmentation
- Maintain all the CRM systems and databases required to deliver a coherent strategy
- Collaborate with our Content Strategist and Designers to deliver required assets
- Measure, analyse and report on results to drive actionable insights
- You will own the funnel - from start to finish
- Brief engineering teams on work needed to maintain and develop CRM infrastructure.
**Requirements**:
- Degree in Marketing, Digital technologies or similar relevant field preferred
- +8 Years’ experience in a B2B & B2C CRM / Marketing Communications role
- Experience with Salesforce Marketing Cloud & Pardot a must
- UX background is a plus
- Experience with Salesforce Marketing Cloud and Pardot is a must
- Analytical skills: ability to interpret data and insight to drive improvement
- Creative thinker, with meticulous attention to detail
- Thorough understanding of advanced data segmentation and marketing automation
- A self-starting attitude—ready to seize opportunities to make an impact without needing to be told
- Strong commitment to collaboration and ideation; ability to work a variety of teams to bring campaign elements to life
- Ability to analyse and interpret metrics and translate them into strategic decisions.
City: Cape Town
Country: South Africa
Level of Expertise: Senior
Remuneration: Negotiable
Reference Number: #Kim1022
**Viv Gordon**:
MD & Consultant
-
CRM Marketing Manager
2 weeks ago
Cape Town, South Africa 100 Celsius Full time**About 100 Celsius** We are 100 Celsius - a DTC customer engagement and CRM marketing agency. We are based in California, USA, but we are a global team across North America, Asia, and Africa. We hold ourselves to super high standards in the path of becoming the world’s best CRM marketing agency. But more than anything, we believe growing businesses (our...
-
CRM Marketing Manager
2 days ago
Cape Town, South Africa Black Pen Recruitment Full time**CRM Marketing Manager (FinTech/Cryptocurrency)** Our client is Africa’s portal into the crypto economy. They are building a financial structure that is centralised in crypto exchange, a lending platform, an NFT marketplace, and other products to fully bring Sub-Saharan Africa into the new world of decentralised finance, ownership, and creativity. With...
-
CRM & Email Marketing Account Manager
7 months ago
Cape Town, South Africa Keen Full timeWelcome to Keen, where art meets science. We're more than just another service provider or an outsourcing company. Keen acts as an integral extension of our clients' teams and business goals. Join our group of tastemakers specializing in digital marketing, creative, and customer experience, driving growth for our global clientele. Our vision is an ambitious...
-
CRM Manager
2 weeks ago
Cape Town, South Africa Betway Group Full timeKick-start your career in the online gaming world and experience the very latest in technology and innovation. The Department: The Country Management Department is responsible for all aspects of the business for their particular region(s). With the CRM team within the department responsible for optimising all stages of the customer lifecycle to ultimately...
-
Senior CRM Manager
3 weeks ago
Cape Town, Western Cape, South Africa Ad Talent Full timeAbout Ad TalentWe are a global group of companies dedicated to the health and wellness industry. Our mission is to provide exceptional customer experiences through relevant communication strategies and content.We are seeking a Senior CRM Manager to join our team. The successful candidate will have 8+ years of experience in CRM and marketing automation, with...
-
Digital & CRM Manager
4 months ago
Cape Town, South Africa Dermalogica South Africa Full time**Role overview**: Dermalogica South Africa is seeking a passionate and skilled Digital and CRM Manager to lead our digital marketing and CRM strategies. With 5+ years of experience, you will have an innate desire to redefine best practices in CRM and engage our top customers in innovative and personalised ways. This role will require you to stay current...
-
CRM Manager
5 months ago
Cape Town, South Africa Le Boat Full time**Role Summary**: **Key Responsibilities**: - **Retention & Engagement Strategies and Campaign Management**: - Track, analyze, and report on campaign performance, working closely with the analytics team. By sharing insights across the business, you will drive continuous improvement and contribute to our world-class marketing efforts. - Collaborate with the...
-
CRM / Direct Marketing Lead
7 months ago
Cape Town, South Africa The Estée Lauder Companies Full time**Mission** - Partners with brands, eCommerce and DCM teams both locally and regionally to define, implement and execute the CRM brand consumer journey (including loyalty programs where applicable), establish key KPIs to measure success, drive best-in-class analysis and sharing across all brands **Key Roles and Responsibilities** **Defines CRM roadmap to...
-
Junior CRM Manager
7 days ago
Cape Town, South Africa Travelstart Online Travel Operations Pty LTD Full time**JOB DESCRIPTION**: The following document outlines your key responsibilities & duties inclusive of the skill set required. The list is not exhaustive. As your career progresses within Travelstart we will expect you to grow and develop in your role. Any major changes in your Job Description will be noted. Your Job Description combined with your Key...
-
CRM Marketing Manager
7 months ago
Cape Town, South Africa Lelive Full timeYou will join the lelive marketing team responsible for scaling the business by developing and implementing comprehensive CRM strategies to optimise customer engagement and retention and increase revenue from our website. The role: - Analyse users' data and behaviour to identify opportunities for personalised communication and targeted campaigns -...
-
Digital Marketing and CRM Manager
4 days ago
Cape Town, South Africa Talentworx Recruitment Full timeThis is an exiting opportunity within a Marketing and Advertising School to join the team: **Responsibilities**: Develop and execute and implement and optimize digital strategies for the company Manage and maintain the company’s website and associated microsite(s) Campaign Analytics and Analysis Manage and maintain the company’s social media...
-
CRM and Direct Marketing Manager
4 months ago
Cape Town, South Africa Ad Talent Full timeWho we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A CRM and Direct Marketing ManagerWhat you will do:You will play a key role in developing and implementing strategies to engage our customers directly and enhance their overall experience. With...
-
CRM Manager
5 days ago
Cape Town, South Africa Inospace Full timeThe CRM Manager is responsible for the development, implementation and day to day running of our overall CRM strategy. This includes the management of an integrated communication plan and our online client engagement platform. This key role in the business is responsible for growing and driving our business community with a focus on building and nurturing...
-
Sales, Marketing
8 months ago
Cape Town, South Africa Aluvent Full timeAluvent, a Glass and Aluminium manufacturing company is looking to hire an experienced Sales, Marketing & CRM supervisor in Cape Town. To qualify for this position you will need the following experience: **Marketing**: - Understand strategy - Input on action plans/marketing plans - Ensure execution - Marketing research - Understand marketing mediums -...
-
CRM (Marketing) Manager
6 days ago
Cape Town, South Africa The Talent Experts Full time**_You’re a born creative where being innovative is in your blood and you’re eager to hit the ground running in an exciting new role!_** **Is this you?** You are a born marketer with a passion for all aspects of marketing but you’ve had some solid experience and success in working mainly below the line. You’ve also had some experience launching an...
-
Sales, Marketing
9 months ago
Cape Town, South Africa Aluvent Full timeAluvent, a Glass and Aluminium manufacturing company is looking to hire an experienced Sales, Marketing & CRM supervisor in Cape Town. To qualify for this position you will need the following experience: **Marketing**: - Understand strategy - Input on action plans/marketing plans - Ensure execution - Marketing research - Understand marketing mediums -...
-
CRM Specialist
5 days ago
Cape Town, South Africa Travelstart Online Travel Operations Pty LTD Full time**JOB DESCRIPTION**: The following document outlines your key responsibilities & duties inclusive of the skill set required. The list is not exhaustive. As your career progresses within Travelstart we will expect you to grow and develop in your role. Any major changes in your Job Description will be noted. Your Job Description combined with your Key...
-
CRM Manager
2 weeks ago
Cape Town, South Africa Valenture Institute Full timeValenture Institute is looking for a strong CRM manager to help nurture and convert leads into learners. This role is for a tech-savvy individual who is looking to use their experience to drive innovative strategies across onboarding communications, lead nurturing campaigns, newsletters and other forms of data-driven direct marketing. You’ll work as a...
-
Marketing Director
3 weeks ago
Cape Town, Western Cape, South Africa ES Recruitment Full timeJoin Our TeamWe are looking for a talented Marketing Director - CRM to lead our digital marketing efforts and develop strategies to drive business growth. The ideal candidate will have a minimum of 5 years of experience in marketing, with at least 3 years of experience in digital communications, communications or public relations.You will also require a...
-
CRM & Marketing Automations Specialist
2 weeks ago
Cape Town, South Africa Cullinan Holdings Full time**Responsibilities**: - Personalised marketing campaigns and automated customer journeys - Develop marketing techniques to drive new customers - Build workflows to streamline sales and marketing processes - Be responsible for chat bots and other automations that speed up customer service and conversions - Work hand-in-hand with channel specialist to ensure...