Retention Specialist

6 months ago


Cape Town, South Africa Initiate international Full time

Are you a master at keeping the excitement alive? We’re searching for a talented **Retention Specialist** to join an international **iGaming** company in **Cape Town**. You’ll be the master of player engagement, orchestrating strategies that enhance player satisfaction and loyalty. If you’re passionate about creating unforgettable gaming experiences and building player loyalty, we want you on board for this thrilling adventure. This **job** could be the perfect fit for you
Your key **job **responsibilities as the **Retention Specialist** in **Cape Town**:

- Develop and implement retention strategies that resonate with our diverse player base
- Analyse player behaviour and data to identify trends, preferences, and opportunities for engagement.
- Collaborate with marketing and design teams to create engaging promotions, rewards, and campaigns
- Craft personalised communication that connect with players on a meaningful level
- Monitor and optimise player retention metrics, making data-driven decisions to enhance player experiences
- Stay up-to-date with industry trends and competitor activities to remain at the forefront of retention strategies

Requirements for this **Retention Specialist job** in **Cape Town**:

- 3+ Years’ experience in a similar role
- Experience in **iGaming** and a solid understanding of the **iGaming** landscape
- A knack for building and maintaining relationships that last
- Excellent communication skills and a talent for understanding player needs
- Strong analytical mindset, with the ability to interpret data and extract insights
- Creative problem-solving skills and the ability to think outside the box
- A collaborative spirit and enthusiasm for working in a dynamic team environment

If you wish to view additional Gaming, Betting, & Gambling jobs, please click through to our **job** section.

**Job Type**: Permanent


  • Retention Specialist

    6 months ago


    Cape Town, South Africa Megan Forg Consulting Full time

    **Retention Specialist** *** **Location: Green Point, Cape Town (Hybrid)** **Salary: R360k - R453k per annum** **About the Role**: The Retention Specialist is responsible for creating, implementing and analysing retention campaigns across all channels and at all stages of the customer lifecycle in order to retain customers and maximise customer lifetime...

  • Retention Specialist

    6 months ago


    Cape Town, South Africa Surgo HR & Training Full time

    Our client operates local-focused sportsbooks, virtual games and casino sites, and an online poker cardroom. Overall, the company has over 2.5 million registered customers in 200 countries, who place over one million bets (casino, poker, sports and virtual games) per day and they are looking for a Retention Specialist to join their Team. **Job...

  • Retention Specialist

    2 months ago


    Cape Town, South Africa Yellosa Full time

    Are you ready to immerse yourself in the fast-paced world of online sports betting and make a tangible impact? We’re searching for a Retention Specialist in Cape Town who’s passionate about driving customer loyalty through engaging, data-driven campaigns. If you thrive on optimizing strategies, experimenting with innovative retention techniques, and...

  • Retention Specialist

    3 months ago


    Cape Town, South Africa Initiate International Full time

    Are you ready to immerse yourself in the fast-paced world of online sports betting and make a tangible impact? We’re searching for a Retention Specialist in Cape Town who’s passionate about driving customer loyalty through engaging, data-driven campaigns. If you thrive on optimizing strategies, experimenting with innovative retention techniques, and...

  • Retention Specialist

    3 months ago


    Cape Town, South Africa Initiate International Full time

    Are you ready to immerse yourself in the fast-paced world of online sports betting and make a tangible impact? We’re searching for a Retention Specialist in Cape Town who’s passionate about driving customer loyalty through engaging, data-driven campaigns. If you thrive on optimizing strategies, experimenting with innovative retention techniques, and...

  • Retention Specialist

    6 months ago


    Cape Town, South Africa Megan Frg Consulting Full time

    **Location**: Green Point, Cape Town (Hybrid) **Salary**: R360,000 - R453,000 per annum **About the role**: The Retention Specialist is responsible for creating, implementing and analysing retention campaigns across all channels and at all stages of the customer lifecycle in order to retain customers and maximise customer lifetime...


  • Cape Town, Western Cape, South Africa Virgin Active South Africa Pty Ltd Full time

    OverviewThe Membership Retention Specialist will play a crucial role in ensuring the long-term success of Virgin Active members. This position requires an individual who is passionate about delivering exceptional customer experiences and driving business growth through strategic retention strategies.Job SummaryWe are seeking a highly motivated and...


  • Cape Town, South Africa LulaBet Full time

    Job title : Retention and Marketing SpecialistJob Location : Western Cape, Cape TownDeadline : December 14, 2024Quick Recommended Links Jobs by Location Job by industries Job Overview: The Retention and Marketing Specialist will be integral to our marketing team, focusing on customer retention strategies and executing targeted, high-impact direct...


  • Cape Town, South Africa LulaBet Full time

    Job title : Retention and Marketing Specialist Job Location : Western Cape, Cape Town Deadline : December 14, 2024 Quick Recommended Links Jobs by Location Job by industries Job Overview: The Retention and Marketing Specialist will be integral to our marketing team, focusing on customer retention strategies and executing targeted,...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Job Title: Business Development Specialist - RetentionAbout The Legends AgencyThe Legends Agency is a fast-growing fintech lending to small and medium-sized businesses in the UK.Role OverviewWe are looking for a Business Development Specialist - Retention to focus on maintaining strong relationships with existing and past customers. In this role, you will be...


  • Cape Town, Western Cape, South Africa AnyVan Full time

    Job OverviewAnyVan is a leading logistics company seeking an experienced Data Insights and Retention Specialist to join its team.The ideal candidate will have a strong background in commercial organisations, with a proven track record of driving targets and delivering high-quality results.


  • Cape Town, South Africa LulaBet Full time

    Job DescriptionJob Overview:The Retention and Marketing Specialist will be integral to our marketing team, focusing on customer retention strategies and executing targeted, high-impact direct marketing campaigns. This role combines technical acumen with campaign strategy, content management, and audience insights to maximize customer engagement, drive...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Job Title: Junior Retentions RepresentativeAbout The Legends Agency:We are a reputable agency that specializes in recruitment for various industries, including fintech. Our client is a fast-growing lending institution that provides financial solutions to small and medium-sized businesses.Job Overview:The Legends Agency is seeking a Junior Retentions...


  • Cape Town, South Africa LulaBet Full time

    **Company Description** We are a leading iGaming and Sportsbook operator based in Cape Town, dedicated to providing a top-tier, world-class betting experience. Our commitment to innovation, customer service, and quality has made us a go-to destination for gaming enthusiasts. As part of our growth, we’re seeking a passionate and skilled **Retention and...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    **About The Legends Agency**The Legends Agency is a fast-growing fintech lending to small and medium-sized businesses in the UK, helping them achieve their goals through innovative solutions.**Job Overview**We are seeking a skilled Customer Relationship Manager - Retention Specialist to maintain strong relationships with existing and past customers. As a key...


  • Cape Town, Western Cape, South Africa LulaBet Full time

    LulaBet is seeking a skilled Retention and Marketing Specialist to join our marketing team. This exciting role will focus on developing and executing customer retention strategies across multiple digital channels.Job DescriptionWe are looking for a highly motivated individual with a proven track record in technical marketing, preferably in the i-gaming or...


  • Cape Town, South Africa Virgin Active South Africa (Pty) Ltd Full time

    **Your Purpose...** - At Virgin Active, we change people’s lives for the better through wellness. We help members live longer, healthier, happier lives - what could be more inspiring? There are few companies that have as much of a positive effect on customers as Virgin Active, and that’s a privilege and a responsibility. - Your core purpose will be...


  • Cape Town, South Africa Virgin Active South Africa (Pty) Ltd Full time

    Your Purpose... - At Virgin Active, we change people’s lives for the better through wellness. We help members live longer, healthier, happier lives – what could be more inspiring? There are few companies that have as much of a positive effect on customers as Virgin Active, and that’s a privilege and a responsibility. - Your core purpose will be to: -...


  • Cape Town, South Africa Initiate international Full time

    We’re on the lookout for a driven and meticulous Loyalty Program Specialist to join our client’s energetic Yield & Retention Marketing team in Cape Town. The perfect fit will lead the creation, execution, and oversight of our customer loyalty initiative in the online sports and casino gaming sphere. Reporting to the CRM Manager, this position requires...

  • Retention Specialist

    6 months ago


    Cape Town, South Africa LulaBet Full time

    Company Description We are a top-tier I-gaming and Sportsbook operator based in Cape Town. Our aim is to deliver a world class betting experience by providing professional and friendly service, delivered on a state-of-the-art platform. We are a dynamic and experienced team, in an exciting company looking for passionate people to join us. Do you thrive in...