Loyalty Campaign Specialist
6 months ago
We’re on the lookout for a driven and meticulous Loyalty Program Specialist to join our client’s energetic Yield & Retention Marketing team in Cape Town. The perfect fit will lead the creation, execution, and oversight of our customer loyalty initiative in the online sports and casino gaming sphere. Reporting to the CRM Manager, this position requires strategic prowess, adept data analysis, and seamless collaboration with diverse teams to boost customer interaction, foster loyalty, and elevate customer lifetime value.
Your key job responsibilities as the Loyalty Campaign Specialist in Cape Town will include:
- Innovate, design, and deploy a customer loyalty program to boost retention and drive repeat business
- Stay abreast of industry trends and best practices in loyalty programs to maintain competitiveness
- Harness customer data and analytics for program enhancement and to gauge loyalty initiatives’ effectiveness
- Track key performance indicators (KPIs) and furnish management with actionable insights regularly
- Coordinate with the Insights & Brand Experience team for seamless integration of loyalty program systems
- Align loyalty program objectives with overall business goals in collaboration with the Yield & Retention Marketing team
- Craft communication strategies to promote the loyalty program to existing and prospective customers
- Collaborate on compelling marketing materials to boost awareness and participation.
- Deploy strategies to enrich customer engagement and satisfaction within the loyalty program
- Periodically review and update program rules, terms, and conditions to ensure relevance and attractiveness
- Address technical glitches related to the loyalty program promptly
Requirements for this Loyalty Campaign Specialist job in Cape Town:
- Bachelor’s degree or diploma in Marketing, Business, or a related field
- Proven experience in developing and managing customer loyalty programs
- Strong analytical skills with the ability to interpret data and derive actionable insights
- Excellent communication and interpersonal skills
- Detail-oriented with a focus on delivering high-quality results
- Familiarity with CRM software and loyalty program platforms is a plus
- Creative thinking and ability to innovate in loyalty program design
If you meet the above requirements for this Loyalty Campaign Specialist job in Cape Town, we would like to hear from you. Please send your CV through.
-
Loyalty Campaign Specialist
6 months ago
Cape Town, South Africa Initiate international Full timeWe’re on the lookout for a driven and meticulous Loyalty Program Specialist to join our client’s energetic Yield & Retention Marketing team in Cape Town. The perfect fit will lead the creation, execution, and oversight of our customer loyalty initiative in the online sports and casino gaming sphere. Reporting to the CRM Manager, this position requires...
-
Loyalty and Promotions Specialist
5 months ago
Cape Town, South Africa Initiate international Full timeOur client is a leading iGaming company at the forefront of the online gaming industry, dedicated to providing an exceptional gaming experience to our global audience. With a passion for innovation and customer satisfaction, they are seeking a highly motivated and talented individual to join their dynamic team as a **Loyalty and Promotions Specialist** in...
-
Loyalty Campaign Manager: Fast-casual Health Food
4 months ago
Cape Town, South Africa Viv Gordon Placements Full timeWe have a fresh opportunity for a Mid-weight Loyalty Campaign Manager at a leading fast-casual, health food chain’s head office in Cape Town’s Southern Suburbs. Loyalty Programme experience is a must for this exciting role that is responsible for owning the company’s day-to-day Loyalty and CRM function. Your success in this position will be measured...
-
CRM - Campaign Manager
6 months ago
Cape Town, South Africa Cinch Staffing Full timeThe CRM campaign manager reports to the CRM marketing manager and is responsible for advancing customer engagement initiatives. This role involves developing and executing strategic campaigns aligned with brand objectives to foster loyalty and drive business growth. **Responsibilities**: **Campaign strategy and planning**: Develop and implement CRM...
-
Loyalty Transformation Manager
2 weeks ago
Cape Town, Western Cape, South Africa Vivo Energy Full timeJob Purpose:Vivo Energy (VE) is a leading distributor and marketer of Shell and Engen branded fuels and lubricants across Africa. With a presence in 28 countries, we operate a network of over 4500 service stations and export lubricants to other African countries.We are seeking a seasoned Change Management Specialist to drive the delivery of our new loyalty...
-
Loyalty Transformation Manager
1 month ago
Cape Town, Western Cape, South Africa Vivo Energy Full timeJob Purpose:Vivo Energy is a leading distributor and marketer of Shell and Engen branded fuels and lubricants across Africa. We operate in 28 countries, with a network of over 4500 service stations and growing. Our goal is to deliver exceptional customer experiences through innovative solutions.We are seeking a seasoned Change Management Specialist to drive...
-
Customer Service and Loyalty Manager
5 months ago
Cape Town, South Africa Cape Union Mart International Full timeWe are seeking an experienced head of Loyalty, Customer service and research to drive our journey to becoming a customer-led, digital-first and data driven organisation that can effectively build on the success of the 1st year of the loyalty programme and a well-established customer service department. Inspire and lead these teams to new hights. The...
-
Email Campaign Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Ten Group Full timeUnlock Your Potential as an Email Campaign SpecialistAt Ten Lifestyle Group, we're seeking a talented Email Campaign Specialist to join our team. As a key member of our digital communications team, you'll be responsible for crafting engaging email campaigns that drive results.Key Responsibilities:Design and develop email campaigns from scratch, using HTML...
-
OMF Campaigns Support Specialist
2 months ago
Cape Town, Western Cape, South Africa Old Mutual Full timeJob DescriptionAbout the RoleWe are seeking a highly skilled and experienced Campaigns Support Specialist to join our team at Old Mutual. As a key member of our marketing team, you will be responsible for the administration and management of our direct marketing campaigns, ensuring seamless execution and optimal results.Key ResponsibilitiesManage direct...
-
Senior Campaign Manager
2 weeks ago
Cape Town, Western Cape, South Africa AKQA Inc Full timeAbout the RoleAt AKQA Performance, we're passionate about harnessing the power of data and technology to drive innovative solutions in media. As a Senior Campaign Manager, you'll play a key role in developing and executing campaigns that deliver exceptional results for our clients.Key ResponsibilitiesDevelop and implement campaign strategies that drive...
-
Digital Campaign Specialist
5 months ago
Cape Town, South Africa takealot.com Full timeWe are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build...
-
Campaign Operations Manager
1 month ago
Cape Town, Western Cape, South Africa Boomerang Marketing Full timeCampaign Operations ManagerWe are seeking a highly skilled and experienced Campaign Operations Manager to join our team at Boomerang Marketing. As a key member of our operations team, you will be responsible for ensuring seamless campaign performance and maintaining exceptional client relationships.Key Responsibilities:Manage and optimize campaign...
-
Digital Campaign Specialist
5 months ago
Cape Town, South Africa takealot.com Full timeWe are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build...
-
Retention Specialist
4 weeks ago
Cape Town, Western Cape, South Africa AFRIZAN Full timeRetention SpecialistWe're seeking a dedicated Retention Specialist to help us maintain a strong customer base at AFRIZAN. As a key member of our team, you will play a vital role in crafting and executing targeted campaigns that keep our customers coming back for more.Key Responsibilities:Develop and execute personalized retention campaigns across various...
-
Cape Town, Western Cape, South Africa Old Mutual Full timePosition Overview The Campaign Management Specialist plays a pivotal role in overseeing lead administration and campaign execution within the financial services sector. This position involves active participation in the planning stages of campaigns through comprehensive data extraction processes. The specialist will be responsible for extracting...
-
OMF Campaigns Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Old Mutual Full timeCampaign Planning and Execution SpecialistResponsible for the administration of leads and campaign management. Participates in campaign planning through pre-campaign data extractions. Extracts campaigns based on agreed criteria. Participates in the evaluation and administration of campaign criteria. Measures campaign performance and provides reports to...
-
Data and Campaign Strategist
1 week ago
Cape Town, Western Cape, South Africa ShopriteX Full timeRole Purpose The Data and Campaign Manager is responsible for driving customer engagement through the strategic execution of targeted campaigns. By designing and managing effective Customer Journeys and overseeing the direct marketing calendar, they enhance brand interaction and foster customer loyalty. Leveraging deep expertise in customer segmentation and...
-
Financial Services Campaign Manager
3 weeks ago
Cape Town, Western Cape, South Africa Ad Talent Africa Full timeJob Title: Campaign Manager: Financial ServicesWe are seeking a highly skilled and experienced Campaign Manager to join our team at Ad Talent Africa. As a Campaign Manager: Financial Services, you will play a pivotal role in driving the planning and execution of integrated marketing campaigns, with a specific focus on promoting our financial services and...
-
Campaign & Measurement Analyst
5 months ago
Cape Town, South Africa Armstrong Appointments Full timeCape Town - Posted 3 hours ago Our client based in Cape Town are currently seeking the skills of a Campaign & Measurement Analyst. The successful incumbent will deliver an optimized customer experience through robust customer base and value management principles and identify, inform and measure any customer related activities deployed in the business to...
-
Financial Services Campaign Manager
1 month ago
Cape Town, Western Cape, South Africa Ad Talent Full timeJob Title: Campaign Manager: Financial ServicesWe are seeking a highly skilled Campaign Manager to join our team at Ad Talent. As a key member of our marketing team, you will be responsible for planning and executing integrated marketing campaigns that effectively engage target audiences, drive customer acquisition, and enhance brand awareness and loyalty on...