People Support Administrator

7 days ago

Northern Suburbs, South Africa Pepkor Payments & Lending Full time

The role of the People Support Administrator is to provide professional, efficient, accurate and effective administration support to the People Support team and the business. The PS Administrator is responsible for administering all employee administrative information and activities on time and accurately by capturing employee information on the PS systems; maintaining trackers and folders; creating and maintaining employee filing system and assisting with PS project related work

**Key Responsibilities**

1. PS Support & Administration
- Create, files and maintain all relevant employee documents on the electronic filing systems once captured on SAGE 300 People.
- Prepares confirmation of employment letters upon request.
- Complete maternity contracts with employees before their maternity leave commences.
- Complete UI19 and UI2.7 forms (terminations & maternity leave).
- Assists employees with completing all benefit forms and ensure accurate completion in conjunction with employee for processing (pension fund, group life and medical insurance/aid) at the commencement and termination (where applicable) of an employee’s service.
- Administration of group risk benefit claims.
- Administration of appointment process, including offer letters and employment contracts.
- Assists with the recruitment process when required (i.e. screening, verification checks, preparing interview packs, book psychometric assessments etc.)
- Assist with language assessment requests.
- Prepares and tracks all PS Invoices monthly.
- Assists with SAGE & JIRA Queries e.g. Team changes, etc.

2. PS Information & Reporting
- Capture and update the following on SAGE: Disciplinary Sanctions, Performance Improvement documents, Maternity Leave, Promotions, Transfers, Team Changes, Terminations, New Appointments.
- Pull various reports as and when required.
- Prepares the PS monthly information update for the operations monthly awards and obtain all relevant PS updates for approval by PS Manager.

3. Onboarding & Exit Procedure
- Creates new employee profile on SAGE 300 People.
- Ensures that paperwork of the new starters is completed in full and submitted to payroll for processing.
- Completes Onboarding stats (including graph) for month 1 and 3
- Prepares and submit the probation pass letter of new starters to the respective PS Practitioner.
- Ensures that all termination documents are completed in full & submitted to payroll (resignation letter; termination form) for processing.
- Ensures exit interview questionnaires are completed online.
- Schedules Exit Interview with employees’ and conducts telephonic exit interviews when the online questionnaire cannot be completed before termination date.
- Follow up with Alexander Forbes Withdrawal Forms.

4. Employee Relations (IR)
- Prepares monthly disciplinary report.
- Assists with preparing disciplinary enquiries packs.
- Capture all disciplinary sanctions on Sage and file on Papertrail.

5. Employee Wellness
- Plan, co-ordinate and assist with all Wellness initiatives.
- Provide support, guidance, and assistance to all employees on the EWP.
- Manage the booking process for the Wellness Clinic and Onsite Counsellor.

6. Employee Engagement and Wellness
- Plan, co-ordinate and assist with all Wellness initiatives.
- Provide support, guidance, and assistance to all employees on the EWP.
- Manage the booking process for the Wellness Clinic and Onsite Counsellor.

**Functional Competencies**
- Strong Communication skills
- Excellent Interpersonal skills
- Customer Focus
- Teamwork
- Writing and Reporting
- Quality and Detail orientation
- Planing & Organising
- Adhering to Principles and Values
- MS Word, MS Excel, Ms Outlook, MS PowerPoint

**Qualifications and Experience**
- National Diploma or Bachelor’s Degree in Human Resources Management.
- Minimum 2 years’ experience as a PS Administrator in an organisation with 50+ employees.
- Efficient in MS Word, Excel, Outlook, PowerPoint.
- Experience within the Contact Centre Industry will be advantageous.
- Experience with SAGE 300 People will be advantageous.

**Pepkor Payments and Lending is committed to creating equal employment opportunities.

  • People Support Administrator

    6 days ago

    Northern Suburbs, South Africa Pepkor Payments & Lending Full time

    **Key Responsibilities** **1. Recruitment and Selection** - Manage and facilitate the entire recruitment and selection process i.e. advertising of vacancies, screening of CV’s, scheduling interviews, conducting reference checks and coordinate assessments. - Preparation of job specifications and job profiles in consultation with line management. -...

  • People Support Manager

    3 days ago

    Northern Suburbs, South Africa Pepkor Payments & Lending Full time

    The People Support Manager will develop, implement and facilitate all People Support Services strategic priorities aligned to achieving the overall company objectives; to drive a high customer focused team to deliver exceptional customer experience in the business and assist with driving people strategies that support departmental strategic agendas; develop...

  • People Support Manager

    6 days ago

    Northern Suburbs, South Africa Tenacity Financial Services Full time

    We are looking for an experienced and energetic People Support Manager to manage and support various HR functions, including: Recruitment, IR Advice, policy adherence and alignment, staff welfare, employee engagement, performance management, change management, and management reporting. **The overall key performance areas are listed below.** **Recruitment &...

  • Dc People Support Manager

    4 days ago

    Northern Suburbs, South Africa PEP Full time

    Purpose of the job To provide a comprehensive senior People Support (PS) business partner role for PEP Distribution Centres. Key Responsibilities - Create a strategic plan for the PS function for the DCs - Influence, contribute and advise line partners on key PS and people decisions - Understand, keep abreast of, anticipate and interpret the complexity of...

  • Administrative Support Specialist

    23 hours ago

    Northern Suburbs, South Africa iStaff Recruitment Full time

    About iStaff RecruitmentWe are a leading recruitment agency dedicated to connecting top talent with exciting job opportunities.Job Description:Role OverviewiStaff Recruitment is seeking an experienced Administrative Support Specialist to join our team during peak season. This contract role will be an excellent opportunity for individuals looking to gain...

  • Payroll Administrator

    1 week ago

    Northern Suburbs, South Africa CA Financial Appointments Full time

    A fantastic and challenging opportunity has become available for a Payroll Administrator within a financial services company. **Responsibilities**: - End-to-end processing of company payroll of 600+ employees - Manage and conduct month-end and year-end statutory requirements - Reconciliation of payroll-related General Ledger accounts - Maintenance of...

  • Property Administrator

    2 weeks ago

    Northern Suburbs, South Africa Conova Full time

    **Responsibilities** - Preventative maintenance through monthly inspections and ensuring repair work flagged correctly - Logging inspections reports and maintenance tickets - On site monitoring of suppliers working on properties - Supplier management (first level support) - Monitoring, setting up and ensuring scheduled maintenance is completed - Sourcing...

  • Sales Administrator

    2 weeks ago

    Northern Suburbs, South Africa MWeb Full time

    **Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for a Sales Support Administrator reporting to the Back Office Team Manager, who will be responsible for providing sales administrative and customer support. **Job Output**: - Provide administrative support to the Sales Contact Centre Team, to meet minimum performance...

  • Wages and Payroll Administrator

    7 days ago

    Northern Suburbs, South Africa Talent Evolution Full time

    **KEY RESPONSIBILITIES** - Accurately load personnel details onto SAGE 300 for new starters - Capture all payroll data in line with company procedure. - Compile monthly statistics report. - Resolve pay queries timeously and provide feedback. - Administer time and attendance systems. - Assist HR with payroll information and forms required for MIBFA, UIF and...

  • Administrator: Security

    3 days ago

    Northern Suburbs, South Africa PEP Full time

    Provide administrative assistance and support to the Loss Prevention team. Key Responsibilities - Provide administrative assistance and support to the Loss Prevention team. - Invoice administration - Collation and calculation of supplier penalties monthly - Reporting on KPI’s for service providers - Requests and follow up of CCTV footage with suppliers -...

  • Rebates Administrator

    2 weeks ago

    Northern Suburbs, South Africa PEP Full time

    The effective collection of adhoc rebates reports from Buying information (related to supplier terms, marketing activities or support from suppliers) and submitted to Pep Finance via an accurate administrative process. The administrative process must be supported by: a set of documents and control sheets, a clear understanding of the buying cycle, good...

  • Portfolio Administrator

    2 weeks ago

    Northern Suburbs, South Africa Communicate Recruitment Full time

    My client in Wealth Administration has a vacancy for an Administrator. If you work in Wealth Administration, supporting a team then this could be your next career move. Alternatively if you are in Sales and prefer a role in support then this may just be for you. You have knowledge of FICA and FAIS, familiar with creating new accounts and monitoring...

  • Operations Support Specialist

    1 week ago

    Northern Suburbs, South Africa Flash Full time

    **Responsibilities**: - Maintains contact with the Business and responds quickly to logged requests, providing updates to the Business as required. - Plays a strong role in coordinating responses and is a team player. - Contributes to ongoing quality of support tools and artifacts. - Support - Completing/Solving all issues - Tracking all issues on Trello -...

  • HR Administrator

    5 days ago

    Northern Suburbs, South Africa Bridgena Barnard Personnel Group Full time

    Western Cape, CPT - Northern Suburbs - R 15000 - R 25000 Monthly Basic Salary (Market related, Negotiable) Paarl / Malmesbury Area HR Administrator needed for support to senior Managers and employees - Paarl / Malmesbury Area HR Administrator needed for support to senior Managers and employees - Matric essentail - 3 Year qualification in HR essential -...

  • Client Services Administrator

    4 days ago

    Northern Suburbs, South Africa MWeb Full time

    **Main Purpose of the Job**: The Billing & Client Services Department currently has a vacancy for a Client Services Administrator who will be responsible for providing support to all Mweb customers with the purpose of information sharing, accurate and timeous processing and resolving of billing, client service and admin related queries whilst ensuring and...

  • Office Diary Support

    6 days ago

    Northern Suburbs, South Africa Placement Pros Recruitment Full time

    My client in the Beauty Industry is looking for an Office Diary Support Administrator to join their dynamic team in Rondebosch, Western Cape - Admin experience essential - Must be capable of managing multiple online diaries and communicating with clients in a professional manner. - The position requires strong inter-personal, organisational, admin and...

  • Level 2 Support Agent

    3 weeks ago

    Northern Suburbs, South Africa Flash Full time

    **RESPONSIBILITIES**: - Deal with banking queries. - Assist in the day-to-day problem solving, call query resolution and thinking outside the box in different scenarios. - Address escalated issues including customer complaints, aggressive and unreasonable callers and provide support to the Team Leaders and QA’s. - Fraud monitoring, investigating, and...

  • Support Administrator

    5 days ago

    Southern Suburbs, South Africa MVIA Full time

    **PURPOSE OF THE JOB** This role is key to provide internal and external desktop support. You will be responsible for helping with technical queries and system enhancements. **Requirements**: **JOB ROLE** **Responsibilities**: All functions and duties related to the position include, but are not limited to the following: - Identifying hardware and...

  • Human Resources Administrator

    6 days ago

    Northern Suburbs, South Africa Nurture Brands Full time

    Key Responsibilities: - Assist in the implementation of HR programs and initiatives. - Maintain employee records and ensure data accuracy and confidentiality. - Coordinate recruitment processes, including job postings, scheduling interviews, and assisting with onboarding activities. - Support employee relations by responding to inquiries and providing...

  • Dialer Administrator

    2 weeks ago

    Northern Suburbs, South Africa Tenacity Financial Services Full time

    To manage all outbound and inbound administration functions on the telephony platform(Presence/Avaya) **Enable the optimal use of the Hosted Contact Centre** - Ensure that the Presence Dialler and Multi-Media services are operating optimally in order to support the business strategy - Liaise with external IT service providers for fault resolution and new...