HR Business Partner

1 week ago

Durban, South Africa Nandos Careers Full time

There is an exciting opportunity to join the Nando's People Department as a Human Resources Business Partner (HRBP), based at our KZN Regional Office (Durban).

You’ll be mentored by your Line Manager, General Manager: People Operations, HRSS & BI, and we’ll also spice up your development with our Nando’s induction, leadership and development programs.

We recognize and reward you with our flexible compensation and benefits such as medical aid, provident fund as well as our Nando’s wellness programme that will assist in both your family and professional work life.

The HRBP operates within a defined region i.e., KZN partnering with Casa Operations and relevant regional teams, providing direction, guidance and assistance on all HR-related matters, with specific focus on policy, system and procedure adherence. The role will drive the implementation of relevant People initiatives and provide People insights to enable effective decision making at regional level.

At Nando’s, we take pride in “It's the people that make the chicken”.

Do you have the courage? Do you value the opportunity to develop? And do you thrive on hard work with the ability to have a sense of fun? If so, then your journey starts here.

**Minimum Requirements**:

- NQF level 7 or equivalent qualification (Human Resources/ Industrial Psychology)
- 5 - 8 years HR generalist experience
- Strong experience on Employee Relations
- Experience working in a field HR position, travelling to multiple locations within an allocated region
- Advantageous_
- Post graduate qualification
- Previous FMCG, Hospitality or Retail experience
- Legal Requirements _
- Driver’s License (Code 8)

**Knowledge Detail**
- Knowledge of labour legislation and HR best practice (Advanced)
- Knowledge of relevant HR methodologies and approaches (Advanced)
- Knowledge of restaurant industry (Intermediate)
- Talent Acquisition (Advanced)
- Microsoft Office skills (Advanced)
- Coaching and mentoring skills (Advanced)
- Training and facilitation skills (Intermediate)
- Knowledge of HR systems, preferably Sage People X3 / SCubed (Advanced)

**Duties & Responsibilities**:
**1. Regional People Support**
- Ensure the implementation of the People strategy and business/people plan within region
- Provide input to HR strategies, policies, practices and principles on an ongoing basis and where relevant
- Coordinate and align business activity to the HR corporate calendar at regional level
- Actively identify gaps in HR process, policy and procedure and proposes changes necessary to cover risks and maintain governance
- Set up, coordinate and chair the Nandoca Communication Forum (NCF) within the region to ensure all Nandocas remain aware of all relevant business information and that all Casa-related information is escalated to Line Manager / Central Support where necessary
- Special project implementation in region in support of the People Strategy

**2. Talent Acquisition & Management**
- Support the onboarding of new Nandocas to ensure the best experience for Nandocas
- Facilitate talent management activities such as succession planning; identifying high potential Nandocas and partnering with L&D (COE) to develop a diverse talent pipeline that meets the short and long-term goals of the region

**Duties and Responsibilities**:

- Supporting Nandoca Experience initiatives in the implementation of related initiatives that foster a positive culture and enhance the Employee Experience for all nandocas
- Understand the specific Line Manager requirements per vacancy
- Review recruitment requests for compliance and report any non-conformance
- In partnership with HRSS, advertise all open roles either, internally or externally, in accordance with available profiles
- In partnership with HRSS, conduct all relevant reference and verification checks
- In partnership with HRSS, coordinate interviews for Line Manager (HRBP to always be present), ensuring that all relevant recruitment standards are adhered to
- Manage onboarding documentation together with Line Manager, ensuring system and process compliance
- Ensure compliance to the minimum wage / salaries as aligned to the applicable collective agreements / national minimum wage or Company-defined pay scales (depending on role)

**3. Reward Management**
- Support all regional/national Nandoca incentive programmes i.e. LOC, Siyani Thanda, etc.
- Facilitate reward and recognition programmes in the region
- Ensure governance around the implementation of regional reward and recognition programmes and initiatives

**4. Employee Relations**
- Investigate and resolve any Nandoca careline / Whistle Blower complaints as well as any formally raised grievances
- Manage the process of acquiring restaurants in line with Section 197 of the Labour Relations Act.
- Provide guidance on and co-facilitate performance improvement processes for restaurant Nandocas
- Implement and advise on ER policies and procedures to ensure fair and equitable pract

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