Inbound Contact Centre Agent

A vacancy exists at Medipost Pharmacy for an Inbound Agent, reporting to the Inbound Manager. This position is based in Gezina, Pretoria. The responsibility of the job is to take inbound and outbound calls and assist customers with all needed queries. Principal Duties and Responsibilities What do you have to be able to do to achieve the desired results of...

**Synopsis** My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 year contract. **Qualification and Experience** - Grade 12 - Certificate in Quality Assurance - Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality...

My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 year contract.Grade 12Certificate in Quality AssuranceExperience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk.Familiarity with the IVANTI...

A well-established organization in** PRETORIA **is seeking a **Call Centre Agents** **to join their team **Salary will be discussed in the interview.** **Qualifications and Experience**: - Call Agent or equivalent position: three (3) years of Call Centre industry experience. **Technical Skills** - Exceptional knowledge of MS Office full package - Good...

TalentCru is seeking a seasoned Quality Assurance Agent with 5+ years of quality management experience in a Call Centre environment to join their team on a 3-year contract.Grade 12Certificate in Quality AssuranceMinimum 8 years (preferably over 10 years) of quality management experience, including:Quality AssuranceService DeskFamiliarity with IVANTI Service...

Job Title: Sales Call Centre AgentAt Numeral XII (Pty) Ltd., we are seeking a highly skilled and motivated Sales Call Centre Agent to join our team. As a Sales Call Centre Agent, you will be the first point of contact for our customers, and your primary responsibility will be to provide exceptional customer service and sales support.Key Responsibilities:Meet...

**Call Centre Support Supervisor** **INTRODUCTION**: An exciting opportunity has become available within the medical technology and devices industry, for a Support Supervisor in the international Call centre. Our client is an impact-driven digital health company passionate about affordable access to healthy hearing for everyone, everywhere. This is an...

**Call Centre Sales Agents (Outbound)** **Menlyn, Pretoria** **Permanent** **Job Duties** - Sell policies (in and out bound) - Capture policy on system - Attend to client queries - Process amendments on policies - Responsible for own policy retention **Requirements**: - Matric - Call Centre Certificate - RE 5 (Advantage) - Registration as an Employee...

**OUTBOUND CALL CENTRE AGENTS** **Outbound Call Centre Agent, based in Menlo Park, Pretoria - Market related Commission and incentive structure. Excellent inhouse training in terms of product knowledge and business development skills.** **MINIMUM REQUIREMENTS**: - **Matric**: - **± 2-3 Years Call Centre Environment Experience (Advantage)**: -...

The position of the Team Leader is it to lead a team of multi skilled call center agents within the customer service environment to ensure that all Service targets are met accordingly. Team Leaders are expected to maintain the quality of the service from the agents and to ensure that it is delivered in line with the AVBOB. You will be working for a company...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west, Hermanstat. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services-...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west, Hermanstat. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales, who can Afrikaans.Key Responsibilities:- Conduct outbound calls to customers to promote...

Job Title: Life and Funeral Sales Call Centre AgentsWe are seeking experienced Call Centre agents to join our team at Isilumko Staffing.Job Summary:As a Life and Funeral Sales Call Centre Agent, you will be responsible for selling long term insurance products to clients over the phone.Key Responsibilities:Respond to customer inquiries and provide product...

Quality Assurance Agent: Call CentreTalentCru is seeking a seasoned Quality Assurance Agent with 5+ years of quality management experience in a Call Centre environment to join their team on a 3-year contract.Requirements:Grade 12Certificate in Quality AssuranceMinimum 8 years of experience in quality management, including Quality Assurance and Service...

**Life and Funeral Sales Call Centre Agents** **Menlyn** **Permanent** We are seeking Call Centre agents with experience in long term insurance. Basic and commission. **Requirements**: - Matric - Clear ITC - RE 5 within 2 years of DOFA - Full FAIS credits within 6 years of DOFA

**Job Purpose** Contact Centre Agents have access to records of transactions and are required to update and maintain databases of information. The agent will also be required to segment customer responses through a system for client escalation. **Key Responsibilities** - Handle numerous inbound and outbound calls to customers and clients. - Identify the...

Due to growth in the department, my client is looking for 3 Collections Agents. Are you a great communicator with at least one years' experience in a similar role? Then read on to see if you qualify. **Minimum Requirements** - Matric - 1 year call centre experience as a collection's agent. - Excellent communication skills in English and at least one...

Life and Funeral Sales Call Centre AgentsMenlynPermanent We are seeking Call Centre agents with experience in long term insurance.Basic and commission. Requirements:MatricClear ITCRE 5 within 2 years of DOFAFull FAIS credits within 6 years of DOFA

Position: Sales Call Centre AgentAt Numeral XII (Pty) Ltd., we are seeking a skilled Sales Call Centre Agent to play a crucial role in our team. As the first point of contact between our customers and the company, this role sets the tone for customer satisfaction.This position requires a specialist who is an expert in achieving and exceeding sales targets....

We are seeking a skilled Call Centre QA and Compliance Officer to join our team! Use your 4-5 years of experience in legal collections or banking, AJS proficiency, and advanced Excel skills to maintain unwavering quality and compliance standards in our vibrant Call Centre environment. **Minimum Requirements** - Grade 12. - 4-5 years’ experience in a...