Call Centre Support Supervisor

Position: Call Centre SupervisorSalary: Market relatedLocation: MidrandJob type: PermanentIndustry:FMCGReference Number: RDT.D.CCSCOMPANY DESCRIPTION: Our client, a well-established company within theFMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre...

Call Centre Support SupervisorINTRODUCTION:An exciting opportunity has become available within the medical technology and devices industry, for a Support Supervisor in the international Call centre. Our client is an impact-driven digital health company passionate about affordable access to healthy hearing for everyone, everywhere. This is an opportunity to...

INBOUND Call Centre Supervisor R15k VERY neg according to skills and experience + company portion of Discovery M/A and Provident fund:Salary: R15, R18,000.00 per monthApplication Question(s):- willing to work day and evening shifts are necessaryExperience:Inbound Call Center Supervisor: 4 years (required)Application Deadline: 2023/09/30

**Working hours**: - Working hours Eastern Standard Time: 9am - 8pm _(16:00 - 03:00)_ - Working shifts, four shifts a week - Monday to Sunday **Job purpose**: **Operationally responsible for selected support agents, coordinates the shift-based activities of these agents to ensure an adequate output of work is maintained. Handles the more complex queries in...

**Working hours**: - Working hours Eastern Standard Time: 9am - 8pm _(16:00 - 03:00)_ - Working shifts, four shifts a week - Monday to Sunday **Job purpose**: **Operationally responsible for selected support agents, coordinates the shift-based activities of these agents to ensure an adequate output of work is maintained. Handles the more complex queries in...

**POSITION PURPOSE** This role reports directly to the Call Centre & Data Hub Administration Manager. It is in essence delivering assistance to the CC & DH Manager including the CEDO. This role is responsible for ensuring the delivery of exceptional service with specifically trained and skilled call centre agents. The responsibility extends to accurate...

The Supervisor will be responsible for ensuring operational processes and procedures are adhered to Online, and ensure customers are happy. To manage achievements of targets and Online growth by Operational procedures. Grow the number of bets by 10% every month.The prospective candidates must meet the following criteria to be eligible for the position,QA...

POSITION PURPOSEThis role reports directly to the Call Centre & Data Hub Administration Manager. It is in essence delivering assistance to the CC & DH Manager including the CEDO. This role is responsible for ensuring the delivery of exceptional service with specifically trained and skilled call centre agents.The responsibility extends to accurate reporting...

To all Pretoria and surrounding places come join our twice opportunity of getting the qualification and the job at the same time.Position: Call Centre Representative where qualified candidates will be communicating to potential clients.Requirements: Must be SA citizen, aged between18-35, should also have grade results from grade 10 to 12 (matric).Payments...

To all Pretoria and surrounding places come join our twice opportunity of getting the qualification and the job at the same time. Position: Call Centre Representative where qualified candidates will be communicating to potential clients. Requirements: Must be SA citizen, aged between18-35, should also have grade results from grade 10 to 12 (matric). Payments...

JOB PURPOSE:KEY PERFORMANCE AREAS: Provide a call center service in accordance with the Compliance Contact Centre manual and standards Administer the compliance query process in accordance with the set procedures Respond to general compliance, registration and reporting related queries Develop an understanding of various regulated institutions and sectors...

**Call Centre Operator** **Fidelity Cash Solutions - CashMaster, Midrand** **Reporting to: Call Centre Manager/CRM Manager The above position is vacant at CashMaster in Waltloo (Midrand), reporting to the **Call Centre Manager/CRM Manager.** **Minimum Requirements**: - Must possess good communication skills, especially for listening. This is necessary in...

Our client in Pretoria CBD needs experienced Call Center / Telesales Supervisor for the Customer Service Center.Our client offers a basic salary, and an excellent commission structureYou will be responsible and accountable for:Management of the order processing department and call centre Operations, strategy planning and implementation Managing the call...

**Productivity**: - Lead, monitor and manage staff schedule adherence through variance HR processes and policies - Monitor hourly effort service levels and adjust schedule or allocation of duties when needed to maintain an inefficient and effective productive environment - Monitor lost hours due to internal and external influences **Performance...

Elevate your career and lead the charge in customer support excellence! We're in search of a dynamic Support Supervisor to steer our call center team to new heights. If you have a passion for empowering agents, delivering exceptional customer experiences, and thrive in a fast-paced environment, this is your chance to be the driving force behind our...

Administrator IT ~ Information TechnologyPretoria***: Director - Call Centre(DIR/CC/CRM/2023/01-1P)R per annum (all-inclusive package) level 13PRETORIA (BASED AT TREVENNA)Purpose:One permanent position of Director: Call Centre is currently available within the CRM Unit at GPAA. The purpose of the job is to manage client and stakeholder contact and operations...

NB: MUST HAVE DISPATCH EXPERIENCE IN A CALL CENTRECompany Overview:Join the A dynamic team, based in Rosebank. We pride ourselves on delivering exceptional customer service and ensuring our customers receive their orders accurately and promptly. We are looking for a dedicated Call Centre Representative to join our fast-paced environment.Job Description:As a...

**Assisting Team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, troubleshoot problem and provide information. Assisting, advising, coaching and monitoring Junior Call Centre Consultant with relevant work related queries.** - **Grade 12 and;** - **Formal Training or...

A well-established organization in** PRETORIA **is seeking a **Call Centre Agents** **to join their team **Salary will be discussed in the interview.** **Qualifications and Experience**: - Call Agent or equivalent position: three (3) years of Call Centre industry experience. **Technical Skills** - Exceptional knowledge of MS Office full package - Good...

Assisting Team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, troubleshoot problem and provide information. Assisting, advising, coaching and monitoring Junior Call Centre Consultant with relevant work related queries.- Grade 12 and;- Formal Training or Certificate in Contact...