QA & Compliance Offcer: Call Centre

The Call Centre QA and compliance officer will monitor process implementation. - The Call Centre QA and compliance officer will ensure that quality & compliance standards within the call center are consistently met. - This individual will be responsible for Agent communication and training, Quality Assurance as well as regular briefings with senior...

**Gauteng**, PTA - East** **R 12000 - R 12000 Monthly Cost To Company** We are seeking a skilled and experience Call Centre QA and Compliance Officer to join a legal firm based in Pretoria East. Use your 4-5 years of experience in legal collections or banking, AJS proficiency, and advanced Excel skills to maintain unwavering quality and compliance...

**JOB PURPOSE**: **KEY PERFORMANCE AREAS**: - Provide a call center service in accordance with the Compliance Contact Centre manual and standards - Administer the compliance query process in accordance with the set procedures - Respond to general compliance, registration and reporting related queries - Develop an understanding of various regulated...

**Assisting Team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, troubleshoot problem and provide information. Assisting, advising, coaching and monitoring Junior Call Centre Consultant with relevant work related queries.** - **Grade 12 and;** - **Formal Training or...

A well-established organization in** PRETORIA **is seeking a **Call Centre Agents** **to join their team **Salary will be discussed in the interview.** **Qualifications and Experience**: - Call Agent or equivalent position: three (3) years of Call Centre industry experience. **Technical Skills** - Exceptional knowledge of MS Office full package - Good...

Gauteng, Pretoria East - R 15 000 - R 20 000 (Negotiable)- Well established law firm in Pretoria East is looking for a Call Centre Manager to join their team **Minimum requirements**: - Grade 12 - Experience working in a Legal Call Centre - Experience dealing with Banking Recoveries - 1 Year Plus experience being in a Managerial Role over Call Centre...

**Responsibilities**: - Manage operations and teams - hourly, daily and monthly KPIs - Hiring, training, coaching, and leading call centre & sales representatives as they provide support for customers - Maintain and grow existing relationships with clients - Contribute to improving our current products and services - Actively seek out and pursue new...

Regulatory Compliance Manager - QA Job DescriptionThis is a unique opportunity to join Isilumko Staffing (JHB) as a Regulatory Compliance Manager - QA.Responsibilities:The successful candidate will be responsible for ensuring adherence to the quality management system (QMS) and current Good Manufacturing Practices (GMP), as well as ISO 9001.The role involves...

Gauteng, Pretoria East - R 55 000 - R 70 000 (Negotiable) Well established Law Call Centre is looking for a Call Centre Manager to join their team **Minimum requirements**: - Any Related Qualification - 8 Years' plus experience as the Manager of a Call Centre dealing with soft collections for Financial institutions and other Corporate Clients - Contact...

RE 5 and 120 FAIS credits are essential - Market products and achieve sales targets - Sell policies (In and out bound ) - Capture policies on the system - Attend to client queries - Process amendments on policies - Responsible for own policy retention **Requirements**: - Adhere and comply to FSB board notice in terms of FAIS - Matric - Call centre...

**Call Centre Agent** **Salary**: Up to R8 000 per month Our client in the financial services industry is seeking a Call Centre Agent for their offices in Silverlake's who has experience within the loans or debt collections industry. Minimum requirements: - Matric - Reliable own transportation - Previous Debt Collection or loans industry experience...

Gauteng, Pretoria East - R 7 000 - R 8 000 Established Law Firm is looking for a Call Centre agent to join their dynamic team **Minimum requirements**: - Grade 12 - Excellent verbal communication in English plus at least 3 other SA Languages - 2 Years' plus experience working in a Call Centre dealing with Banking Collections, Micro loans etc. - Must have...

Gauteng, Pretoria East - R 6500 - R 7500 Well established Law Firm with a Debt Collections Department is looking for a Call Centre Agent to join their team **Minimum requirements**: - Grade 12 - Excellent verbal communication in English plus at least 3 other SA Languages - 3 Years' plus experience working in a Call Centre dealing with Banking Collections,...

**Job Overview** The Call Centre Consultant is responsible for customer engagement, customer service and sales generation through inbound and outbound telephone calls by providing expert advice and information relating to products, services and offers. **Qualifications and Experience** - Grade 12 - Call Centre or telesales certification - In-depth...

A new call centre company its looking for sales agents around pretoria training will be provided, please note that its commission based plus weekly and monthly incentives the is no basic salary for more information please contact this number 0715568385.. Work Remotely - No **Job Types**: Full-time, Permanent **Salary**: R4,000.00 - R6,000.00 per...

**Job Description/Duties**: - To communicate with new and existing clients - Handle follow up and new leads and calls - Taking Photos of vehicles to be loaded onto website - Loading of vehicles onto company website **Minimum Requirements**: - Must have a minimum of 2 Years Call Centre experience in Dealerships - Good communication/people skills and the...

**POSITION PURPOSE** This role reports directly to the Call Centre & Data Hub Administration Manager. It is in essence delivering assistance to the CC & DH Manager including the CEDO. This role is responsible for ensuring the delivery of exceptional service with specifically trained and skilled call centre agents. The responsibility extends to accurate...

**Job Overview**: **Date Posted**: Posted 18 hours ago- **Location**: Pretoria, Gauteng- **Job Title**: Call Centre Operations Manager (Pharma)- Closes: 30 September 2024**Education Level**: Bachelors Degree- **Job Level**: Management- **Minimum Experience**: 5- 7 Years**Call Centre Operations Manager (Pharma) - Pretoria.**: My Client in the Pharmaceutical...

**Job Overview**: **Date Posted**: Posted 18 hours ago- **Location**: Pretoria, Gauteng- **Job Title**: Call Centre Team Leader (Pharma)- Closes: 30 September 2024**Education Level**: Certificate- **Job Level**: Senior- **Minimum Experience**: 3 - 5 Years**Call Centre Team Leader (Pharma) - Pretoria East.**: My Client is seeking dedicated and motivated Call...

**Key Performance areas** **CUSTOMER SERVICE**: - Effective customer intelligence; - Ensuring monthly errors do not exceed 4 in one month; - Effectively and efficiently assist existing and new clients with bookings; - Effectively and efficiently handle client’s queries; - Maintain customer/potential customer data bases; - Ensuring that errors don’t...