Inbound Agent

A well-established organization in **Villieria, Pretoria **is seeking a **Inbound Contact Centre Agent** to join their team. **Salary will be discussed in the interview.** **PLEASE NOTE**: **Application Process**: **Requirements**: - Background in IT or Technical Support - Resolve customer issues efficiently and courteously promptly - Provide a memorable...

PRIMARY PURPOSE To generate and grow sales whilst maintaining required GP%, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests' expectations. To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent...

We are looking for an experienced Recovery Agent who has worked on vehicle and asset recovery portfolios. **Minimum Requirements** - Matric - Two years minimum experience collecting for Banks. (Vehicle asset) - Excalibur program experience - Willingness to work overtime. **Experience Required** - Experience Collecting on Vehicle Asset portfolios. -...

**Synopsis** My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 year contract. **Qualification and Experience** - Grade 12 - Certificate in Quality Assurance - Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality...

We are looking for an experienced Collections Agents who has worked on vehicle and asset recovery portfolios. This is for a reputable law firm based in Pretoria East. **Minimum Requirements** - Matric - Two years minimum experience collecting for Banks on the vehicle asset finance portfolio. Both on PWO and early-stage books. - Excalibur program...

My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 year contract.Grade 12Certificate in Quality AssuranceExperience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk.Familiarity with the IVANTI...

We are looking for an experienced Collections Agents who has worked on vehicle and asset recovery portfolios. This is for a reputable law firm based in Pretoria East.Minimum Requirements ·        Matric·        Two years minimum experience collecting for Banks on the vehicle asset finance portfolio. Both on PWO and early-stage...

**Job Purpose** Contact Centre Agents have access to records of transactions and are required to update and maintain databases of information. The agent will also be required to segment customer responses through a system for client escalation. **Key Responsibilities** - Handle numerous inbound and outbound calls to customers and clients. - Identify the...

TWK Agri has the following vacancy available: Telesales Agent within the Insurance Department at Pretoria, Gauteng. **Responsibilities and Duties**: - Handling inbound and outbound calls courteously and efficiently, ensuring excellent customer service and resolving customer queries and concerns in a professional manner. - Following standardized scripts and...

TWK Agri has the following vacancy available: Telesales Agent within the Insurance Department at Pretoria, Gauteng. **Responsibilities and Duties**: - Handling inbound and outbound calls courteously and efficiently, ensuring excellent customer service and resolving customer queries and concerns in a professional manner - Demonstrated ability to effectively...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west, Hermanstat. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services-...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west, Hermanstat. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales, who can Afrikaans.Key Responsibilities:- Conduct outbound calls to customers to promote...

**Job Purpose**: **Key Responsibilities**: - **Call Monitoring**:_ - Conduct regular monitoring of inbound and outbound calls to assess compliance with quality standards. - Evaluate agent performance based on established metrics and criteria. - **Feedback and Reporting**:_ - Provide constructive feedback to agents and team leaders based on call...

**Working hours**: - Working hours Eastern Standard Time: 6am - 3pm _(12:00 - 21:00)_ - Monday to Fridays 12:00 - 21:00 South African time - These working hours will change with daylight savings (in our summer months) to match the hours of 9am - 8pm Eastern Standard Time **Job purpose**: Responsible for improving sales and conversion rates in hearX’s...

The position of the Team Leader is it to lead a team of multi skilled call center agents within the customer service environment to ensure that all Service targets are met accordingly. Team Leaders are expected to maintain the quality of the service from the agents and to ensure that it is delivered in line with the AVBOB. You will be working for a company...

Quality Assurance Agent: Call CentreTalentCru is seeking a seasoned Quality Assurance Agent with 5+ years of quality management experience in a Call Centre environment to join their team on a 3-year contract.Requirements:Grade 12Certificate in Quality AssuranceMinimum 8 years of experience in quality management, including Quality Assurance and Service...

PRIMARY PURPOSE To generate and grow sales whilst maintaining required GP%, great relationships in the privately guided agent division and high-level customer service by offering world-class itineraries to exceed agent & guests' expectations. To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational...

**Minimum Requirements** - Matric - 2 years banking collections (Home loans) - Excalibur experience. - Willingness to work overtime if required. **Experience Required** - CACS system exposure. - Proficient at handling both inbound and outbound calls. - Experience with both early stage and late stage (legal) accounts. - Comfortable working on both manual and...

TalentCru is seeking a seasoned Quality Assurance Agent with 5+ years of quality management experience in a Call Centre environment to join their team on a 3-year contract.Grade 12Certificate in Quality AssuranceMinimum 8 years (preferably over 10 years) of quality management experience, including:Quality AssuranceService DeskFamiliarity with IVANTI Service...

Customer Service Call Center Agent (Outbound) Job DescriptionWe are seeking a highly skilled and energetic Customer Service Call Center Agent (Outbound) to join our team at Isilumko Staffing (JHB) in Pretoria-west, Hermanstad. Our client, a leading wholesaler of pharmaceutical products, requires someone with exceptional communication skills to engage with...