Quality Assurance Specialist: Call Centre Expert
4 weeks ago
TalentCru is seeking a seasoned Quality Assurance Agent with 5+ years of quality management experience in a Call Centre environment to join their team on a 3-year contract.
- Grade 12
- Certificate in Quality Assurance
- Minimum 8 years (preferably over 10 years) of quality management experience, including:
- Quality Assurance
- Service Desk
- Familiarity with IVANTI Service Desk system (previously known as HEAT) or similar ATS systems
The contact centre service will support the following channels:
- Email support
- Telephonic support (inbound and outbound)
- Walk-in centre face-to-face support
- Instant Messaging/AI Support
- Special projects (training, exhibitions, solution testing)
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Clinical Quality Assurance Specialist
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Quality Assurance Specialist
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Quality Assurance Specialist
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Quality Assurance Specialist
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Quality Assurance Specialist
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Clinical Quality Assurance Specialist
4 weeks ago
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Quality Assurance Specialist
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Senior Software Quality Assurance Specialist
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Software Quality Assurance Specialist
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Quality Assurance Specialist
2 weeks ago
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Sales Call Centre Representative
4 weeks ago
Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full timeJob Title: Sales Call Centre AgentAt Numeral XII (Pty) Ltd., we are seeking a highly skilled and motivated Sales Call Centre Agent to join our team. As a Sales Call Centre Agent, you will be the first point of contact for our customers, and your primary responsibility will be to provide exceptional customer service and sales support.Key Responsibilities:Meet...
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Senior Quality Assurance Specialist
2 weeks ago
Pretoria, Gauteng, South Africa FACT Full timeJob Summary:We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at FACT.Support the development of in-house quality procedures, standards, and specifications.Ensure compliance with quality and health and safety standards.Oversee manufacturing processes to ensure adherence to established standards.Follow established...
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Quality Assurance Specialist: Accreditation
4 weeks ago
Pretoria, Gauteng, South Africa Thusa Batho Labour Solutions Full timeJob Title: Quality Assurance Specialist: AccreditationJob SummaryThusa Batho Labour Solutions is seeking a highly skilled Quality Assurance Specialist: Accreditation to join our team. As a key member of our organization, you will play a crucial role in ensuring compliance with the Skills Development Act and promoting high-quality training and professional...
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Quality Assurance Specialist: Accreditation
4 weeks ago
Pretoria, Gauteng, South Africa Thusa Batho Labour Solutions Full timeJob Title: Quality Assurance Specialist: AccreditationOur client, a leading provider of labour solutions, is seeking a highly skilled Quality Assurance Specialist: Accreditation to join their team. As a key member of the organization, you will play a crucial role in ensuring the highest standards of quality and compliance in the skills development sector.Key...
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Software Quality Assurance Specialist
2 weeks ago
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