Customer Experience Manager

Are you a customer experience enthusiast with a passion for delivering exceptional service? We are seeking an experienced Customer Service Adviser to join our global team. As a Customer Experience Associate Lead, you will play a vital role in providing high-quality responses to customers, maintaining performance standards, and attending to high volumes of...

About Customer Service Adviser RoleWe are seeking a highly skilled Customer Service Adviser with webchat and voice experience to join our global team at Customer Experience People SA Ltd.Key Responsibilities:Provide high-quality responses to customers, maintaining performance standards and handling high volumes of calls/chats/emails.Proactively identify...

Job Overview Huntswood is looking for Customer Service Advisers with Webchat and Voice experience to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you Job Responsibilities Provide responses to all, maintaining high quality of services, performance standards and attend to high...

At Customer Experience People SA Ltd, we're on the hunt for talented individuals to join our global team as Customer Service Representatives with a passion for webchat. If you're an ambitious and driven professional with exceptional communication skills, we want to hear from you!Job OverviewWe're looking for someone who can provide top-notch service to our...

Job OverviewHuntswood, a global leader in customer experience solutions, is seeking highly motivated and experienced Customer Service Advisers to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:• Provide timely and accurate...

We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...

Africa-Experience, a leading tour operator specialising in southern and eastern Africa, is seeking a talented Digital Content Director to lead our content initiatives across various platforms. The ideal candidate will have strong knowledge of Tanzania, Kenya, Namibia, South Africa, and Botswana as travel destinations, particularly in safaris and mountain...

About Customer Experience People SA LtdWe are a dynamic and forward-thinking organization, committed to delivering exceptional customer experiences. Our team is passionate about building meaningful connections with our customers and employees alike.

**Customer Service Manager - KG Short Stay** **Job Purpose** At KG Short Stay, delivering a world-class customer experience is at the heart of what we do. The Customer Experience Manager is responsible for ensuring our customers feel valued, cared for, and supported throughout their journey with us - from the moment they book a stay to their departure and...

A vacancy exists for a **Customer Experience Manager** within **Kazang - Micro Merchant Operations,**in **Century City, Cape Town**. The **Customer Experience Manager** will be responsible for ensuring exceptional customer satisfaction and loyalty by designing, implementing, and improving customer experience strategies. This role focuses on creating...

**The Role** As the Customer Experience Manager for our Logistics Control Center, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational challenges, manage...

Job Description for Customer Relationship SpecialistAbout Us:CME Recruitment is an innovative luxury brand retail company, and we're seeking a talented Customer Relationship Specialist to join our team. Our ideal candidate will play a pivotal role in nurturing and expanding our customer base while ensuring an exceptional customer experience.Key...

At CallForce, we're seeking an exceptional Customer Experience Manager to lead our team of Call Centre Agents in delivering outstanding customer experiences. This role involves mentoring and coaching agents to achieve client goals while maintaining a positive work environment.Key Responsibilities:Lead and manage a team of Call Centre Agents to meet client...

**Company Description** Our client is the premier mobile personal training company in the UAE, known for transforming lives through their unique approach to fitness, nutrition, and accountability. Our client’s team of 55 professional coaches has helped over 1,000 clients achieve physical, emotional, and mental well-being. Our client’s mission is to...

Amazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, we are looking for a Senior Program Manager, Customer Experience (CX) to join our South Africa Customer Service team. The Senior Program Manager, CX will be responsible for defining and delivering a...

Job Title: Customer Experience Manager We are seeking an exceptional Customer Experience Manager to lead our Concierge department at Propr. This is a challenging leadership role that requires high energy and dedication to delivering outstanding guest experiences.About the Job This position involves managing a diverse team of Concierges who will need your...

Job Title: Customer Experience ManagerAt EXL Service, we are seeking an experienced customer service professional to join our team as a Customer Experience Manager. This role will play a critical part in delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Responsibilities:Manage and excel in the...

West Coast Personnel empowers businesses to create impactful, personalized interactions with their customers, significantly boosting conversion rates. We offer a platform for crafting and designing highly personalized landing pages, delivering them through SMS without any mobile data costs for consumers in South Africa.This is an excellent opportunity to...

Key Responsibilities:Staff ManagementRecruit, train, and supervise call centre staff.Develop performance goals and objectives for the teamConduct regular monthly performance evaluations and provide feedbackOperational OversightOversee day-to-day call centre operations, ensuring efficiency and productivityDevelop and implement call centre policies and...

Bachelor's degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent experience. - Excellent written and verbal communications skills with an ability to interface with C-suite level stakeholders, specific strength in influencing decision...