Customer Experience Manager

**Job Overview** The Supplier Customer Experience manager will be responsible for enhancing the customer experience delivered by our partners today and support changes that will impact our suppliers such as growth or process. **Main Responsibilities** - Facilitate conversations around growth with suppliers & internal stakeholders to ensure - headcount...

Amazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, we are looking for a Senior Program Manager, Customer Experience (CX) to join our South Africa Customer Service team. The Senior Program Manager, CX will be responsible for defining and delivering a...

Amazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, we are looking for a Senior Program Manager, Customer Experience (CX) to join our South Africa Customer Service team. The Senior Program Manager, CX will be responsible for defining and delivering a...

Amazon's mission is to be earth's most customer-centric company.We work towards a single goal: to ensure the best experience for our customers. To achieve this, we are looking for a Senior Program Manager, Customer Experience (CX) to join our South Africa Customer Service team. The Senior Program Manager, CX will be responsible for defining and delivering a...

Our client in the high end retail industry is looking for a Customer Service Experience Manager to join their team. **Key requirements and qualifications**: Matric with Mathematics and English (1st language) Bachelor’s degree Project management experience a non-negotiable Highly proficient with Microsoft Office (especially Excel) Lean Six Sigma...

An international luxury brand company is looking for a qualified and driven CUSTOMER SERVICE EXPERIENCE MANAGER **QUALIFICATION**: - Matric with Mathematics and English (1st language) - Bachelor’s degree - Highly proficient with Microsoft Office (especially Excel) - Lean Six Sigma training and qualification (advantageous) - Zendesk and/or Freshdesk...

Bachelor's degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent experience. - Excellent written and verbal communications skills with an ability to interface with C-suite level stakeholders, specific strength in influencing decision...

The main purpose of this role is to manage the business relationship with our customers, solving lasting customer problems, building a long - term competitive advantage, retaining loyal customers, creating a strategy to increase profitability and providing a comprehensive customer perspective for executive decisions to increase the lifetime value and...

The main purpose of this role is to manage the business relationship with our customers, solving lasting customer problems, building a long- term competitive advantage, retaining loyal customers, creating a strategy to increase profitability and providing a comprehensive customer perspective for executive decisions to increase the lifetime value and...

Previous experience as senior CX manager, program manager, product manager or continuous improvement leader. - Experience working in large complex global organizations, in a B2C context. Ability to work across geographies and drive alignment with other departments who may have conflicting priorities. - Customer Obsessed. Track record in understanding and...

Previous experience as senior CX manager, program manager, product manager or continuous improvement leader. Experience working in large complex global organizations, in a B2C context. Ability to work across geographies and drive alignment with other departments who may have conflicting priorities. Customer Obsessed. Track record in understanding and...

To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel's and Self Service) based on customer centricity and customer experience best practiceContribute to cost efficiencies through responsible utilisation of work related...

Job descriptionOur client is an industry-leading digital marketing agency serving American and Canadian optometric practices. We are a virtual company, employing a global team of Web Development, SEO, Marketing, Sales and Customer Support experts.We want to hire an experienced and efficient Director of Customer Experience to lead our customer-facing service...

at DigiCertCape TownABOUT DIGICERTWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers....

**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...

at DigiCert Cape Town ABOUT DIGICERT We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded...

**Who we are** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies...

Customer Experience Advisor page is loaded Customer Experience Advisor Apply locations Shop Zevenwacht Mall, 21 Van Riebeek Road, Kuilsriver, Cape Town, 7579 time type Full time posted on Posted Yesterday job requisition id R13824 Job DescriptionTo provide excellent customer experience by welcoming customers, understanding their requirements, and managing...

Duties and responsibilities Manage a portfolio of existing clients and accountsAlways offer first class customer serviceProviding a variety of quotations to clients.Following up quotations each morning to ensure we have provided what was required and offer any further helpWhen a quotation is cancelled try to find out if there is anything we could have...

at DigiCertCape TownABOUT DIGICERTWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We...