IT Service Desk Consultant

2 weeks ago


Cape Town, South Africa Truworths Full time

We are looking for an IT Service Desk Consultant to provide first line support to Truworths stores by troubleshooting and solving technical, software, hardware, network, telephony queries. This position will be based at our Head Office in Cape Town.
**Qualifications and Experience**: - 1 year experience in similar support environment. - Knowledge of retail operations. - Minimum of Matric qualification (Grade 12 qualification). - An IT qualification / certification or diploma would be an advantage. - Well-developed communication skills. - Computer literacy is essential. - Accuracy and attention to detail. - Adaptability. - Planning / organising ability with highly effective time management skills. - Ability to work under pressure and think on your feet. - Excellent verbal communications and people skills. - Strong team player, committed and energetic. - Must have reliable transport. - Must be able to work shifts (incl. weekends and public holidays).
**Competencies**: - Good communication skills. - Team Orientation. - Self-Starter. - Self-motivated. - Attention to detail. - Must be able to work under pressure. - Team player.



  • Cape Town, South Africa Language Recruiters Full time

    Looking for a **job** that will let you flex your **Dutch **language skills while helping people with their IT issues? Look no further! One of the world’s largest IT firms is seeking a talented **Dutch speaking Service Desk Agent** to join their team in **Cape Town, South Africa**. If you’re ready to put your language skills to work and join a dynamic...


  • Cape Town, South Africa Language Recruiters Full time

    Looking for a **job** that will let you flex your **German **language skills while helping people with their IT issues? Look no further! One of the world’s largest IT firms is seeking a talented **German speaking Service Desk Agent** to join their team in **Cape Town, South Africa**. If you’re ready to put your language skills to work and join a dynamic...

  • Service Desk Agent

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Cape Town, South Africa IT Naledi Solutions Full time

    REQUIRED LEARNINGGrade 12Computer Literate – Microsoft – Outlook/Word/Excel (Essential)A+ would be advantageous.N+ would be advantageous.MCSE5 years’ Service Desk/Helpdesk experience would be advantageous.General knowledge of desktop hardware and softwareKEY JOB OUTPUTSManage the business relationship with the client to ensure mutual trust &...


  • Cape Town, South Africa Signet Consultancy (Pty) Ltd Full time

    We are a Managed Service Provider (MSP) with extensive experience in support, managed services, cloud computing, cyber security, systems architecture and consultancy. We are looking for a Service Desk Administrator with at least 2 - 3 years' experience to join our team is SA. **Job Summary**: We are looking for an experienced Service Desk Administrator to...

  • Service Desk Engineer

    Found in: Adzuna ZA B C2 - 1 week ago


    Cape Town, South Africa Adzuna ZA B C2 Full time

    SERVICE DESK ENGINEERThe Service Desk Engineer is the first point of contact for clients and vendors, accountable for taking calls, chatrequests or tickets and handling resulting incidents or service requests applying standard operatingprocedures, in line with expectations of the role.Key Responsibilities-Receive, log, validate and diagnose client requests,...

  • Service Desk Agent

    5 hours ago


    Cape Town, South Africa AVI Limited Full time

    **AVI LIMITED** is home to many of South Africa’s leading and best-loved brands! Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods,...


  • Cape Town, South Africa Shoprite Group Full time

    Closing Date 2023/03/15 - Reference Number SHO230308-5 - Job Title Service Desk Agent III - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Cape Town - Purpose of the Job To timeously and effectively respond to electronic IT user queries through the receipt and logging of incidents reported...


  • Cape Town, South Africa Shoprite Group Full time

    **Purpose of the Job**: To timeously and effectively respond to electronic IT user queries through the receipt and logging of incidents reported by users and the co-ordination of rapid and appropriate responses to restore the IT services as quickly as possible, with the least impact on the Business Operations. Able to Manage a set group of Service Desk...

  • Service Desk Engineer

    Found in: Talent ZA 2A C2 - 1 week ago


    Cape Town, South Africa Plus 1x Full time

    SERVICE DESK ENGINEERThe Service Desk Engineer is the first point of contact for clients and vendors, accountable for taking calls, chatrequests or tickets and handling resulting incidents or service requests applying standard operatingprocedures, in line with expectations of the role.Key Responsibilities-Receive, log, validate and diagnose client requests,...

  • Service Desk Engineer

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa Plus1X Solutions (Pty) Ltd Full time

    SERVICE DESK ENGINEERThe Service Desk Engineer is the first point of contact for clients and vendors, accountable for taking calls, chatrequests or tickets and handling resulting incidents or service requests applying standard operatingprocedures, in line with expectations of the role.Key Responsibilities-Receive, log, validate and diagnose client requests,...

  • Service Desk Engineer

    Found in: Whatjobs ZA C2 - 6 days ago


    Cape Town, South Africa Plus 1x Full time

    SERVICE DESK ENGINEERThe Service Desk Engineer is the first point of contact for clients and vendors, accountable for taking calls, chatrequests or tickets and handling resulting incidents or service requests applying standard operatingprocedures, in line with expectations of the role. Key Responsibilities-Receive, log, validate and diagnose client requests,...


  • Cape Town, South Africa Energia Consulting Full time

    First line IT service desk and support agent who is responsible to receive and log all requests and incidents reported by users accurately and efficiently as per the agreed process in a way that provides the user with a positive experience of IT. **Duties and Responsibilities** All incidents to be managed promptly by answering of inbound telephone calls -...


  • Cape Town, South Africa Stowe Holdings (PTY) LTD Full time

    We are hiring an ambitious Service Desk Manager, the role is suitable for a high-energy achiever, executor, leader, planner, and communicator with a genuine desire to help others and an aptitude for getting things done in the smoothest, accurate and fastest way. The Service Desk Manager will support the respective teams, be a single point for escalation and...


  • Cape Town, South Africa Shoprite Group Full time

    Closing Date 2023/03/15 - Reference Number SHO230308-6 - Job Title Service Desk Operator I - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Cape Town - Purpose of the Job The purpose of the Service Desk Operator is to timeously and effectively respond to electronic IT user queries through...

  • MS Service Desk Agent

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa Dimension Data Full time

    FunctieomschrijvingThe MS Service Desk Agent is the first point of contact for clients and vendors, accountable for taking calls, chat requests, or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.2Key Roles and Responsibilities:Receive, log, validate and diagnose...

  • Facilities Service Coordinator

    Found in: Talent ZA 2A C2 - 1 week ago


    Cape Town, South Africa Recru-it Full time

    Role Purpose:The Facilities Service Coordinator will be responsible for the compliance of Contracts with Vendors and the Service level Agreements with internal and external Stakeholders, including customer service interactions, reports, and repairs. They will provide the highest level of Excellence with a sales-minded attitude while developing lasting,...

  • Facilities Service Coordinator

    Found in: Whatjobs ZA C2 - 6 days ago


    Cape Town, South Africa Recru-it Full time

    Role Purpose: The Facilities Service Coordinator will be responsible for the compliance of Contracts with Vendors and the Service level Agreements with internal and external Stakeholders, including customer service interactions, reports, and repairs. They will provide the highest level of Excellence with a sales-minded attitude while developing lasting,...


  • Cape Town, South Africa Merchants SA Full time

    Are you ready to Kick start a career in IT? We have an exciting opportunity available as an IT Service Desk Agent. We are seeking deadline driven, goal orientated and motivated individuals to join our growing team who are dedicated to providing a euphoric customer experience. Your duties will include attending to all requests and resolving queries. You...


  • Cape Town, South Africa Shoprite Group Full time

    **Purpose of the Job**: The purpose of the Service Desk Operator is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by users, and coordinate rapid and appropriate responses to restore the IT services as quickly as possible, ensuring the least impact on business operations. This role applies...


  • Cape Town, South Africa Stowe Holdings (PTY) LTD Full time

    **JOB ADVERTISEMENT: SERVICE DESK ANALYST [SASOL TEAM]** **Reporting Line**: Service Desk Manager **Working Hours**: 08h00am - 17h00pm (Monday - Thursday),08h00am - 16h30pm (Friday). May be required to work overtime when needed. **Purpose**: The purpose of this role is fulfilling the administrative & quality-assurance tasks associated with the company's...