Service Desk Engineer

SERVICE DESK ENGINEERThe Service Desk Engineer is the first point of contact for clients and vendors, accountable for taking calls, chatrequests or tickets and handling resulting incidents or service requests applying standard operatingprocedures, in line with expectations of the role.Key Responsibilities-Receive, log, validate and diagnose client requests,...

SERVICE DESK ENGINEERThe Service Desk Engineer is the first point of contact for clients and vendors, accountable for taking calls, chatrequests or tickets and handling resulting incidents or service requests applying standard operatingprocedures, in line with expectations of the role.Key Responsibilities-Receive, log, validate and diagnose client requests,...

SERVICE DESK ENGINEERThe Service Desk Engineer is the first point of contact for clients and vendors, accountable for taking calls, chatrequests or tickets and handling resulting incidents or service requests applying standard operatingprocedures, in line with expectations of the role.Key Responsibilities-Receive, log, validate and diagnose client requests,...

AVI LIMITED is home to many of South Africa’s leading and best-loved brands! Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home...

27559 Posted: 14/08/2023 - Negotiable- South Africa, Cape Town, South Africa South Africa Cape Town- Permanent- Role: IT Service Desk Agent - A client of mine is in search of an experienced IT Service Desk Agent to join the company's dedicated IT support team. If you have a solid background in providing technical assistance, exceptional communication...

Service Desk Agent required for a client site in Cape Town. Requirements is as follows - Grade 12 Diploma in IT MCSA/MCSE Certified Microsoft Office 0365 2 years IT relevant experience in IT service desk, remote desktop and onsite support. Working on SLAs, logging of calls, password related calls and correct allocation of calls. This needs to be...

27558 Posted: 14/08/2023 - Negotiable- South Africa, Cape Town, South Africa South Africa Cape Town- Permanent- Role : IT Service Desk Team Lead - Location: Cape Town - We are seeking an experienced IT Service Desk Team Lead to take charge of overseeing daily operations, ensuring efficient resolution of technical issues, and providing leadership to the...

An ITIL certification is required as well as a formal IT qualification ( Diploma, Degree, industry related IT certifications) You will need to have 8 years experience in IT Support and a minimum of 3 years in a Team Lead or Service Desk Management role.

We are a Managed Service Provider (MSP) with extensive experience in support, managed services, cloud computing, cyber security, systems architecture and consultancy. We are looking for a Service Desk Administrator with at least 2 - 3 years' experience to join our team is SA. **Job Summary**: We are looking for an experienced Service Desk Administrator to...

The Service Desk is the single point of contact for all IT and non-IT related incidents and service - requests.- Purpose of the team is to enable Allan Gray employees with the tools to perform their role successfully within the organization.- - The role of Queumaster is responsible for the logging and distribution of incidents and service requests to the...

FunctieomschrijvingThe MS Service Desk Agent is the first point of contact for clients and vendors, accountable for taking calls, chat requests, or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.2Key Roles and Responsibilities:Receive, log, validate and diagnose...

Are you ready to Kick start a career in IT? We have an exciting opportunity available as an IT Service Desk Agent. We are seeking deadline driven, goal orientated and motivated individuals to join our growing team who are dedicated to providing a euphoric customer experience. Your duties will include attending to all requests and resolving queries. You...

We are looking for an IT Service Desk Consultant to provide first line support to Truworths stores by troubleshooting and solving technical, software, hardware, network, telephony queries. This position will be based at our Head Office in Cape Town. **Qualifications and Experience**: - 1 year experience in similar support environment. - Knowledge of retail...

The Service Desk Analyst can work unrepentantly and part of their team to ensure that all performance targets are adhered to. Resolutions are provided effectively, in a timely manner and with proactive communication to ensure customer satisfaction. The Service Desk Analyst helps resolve user issues with computer hardware and software for internal colleagues....

Job Description**Main purpose of the job** To assist the IT department by providing user administration support to all regional end users and office staff on desktop, cloud, and network account management as well as to administer the organization’s help desk ticketing software and triage and assign tickets and advise customers of the consequent...

**IT Service Desk Specialist**: **Closing Date : 2023-03-10** **Closed : No** **Description**: Our client, with their head office based in Stellenbosch and operating in the fintech industry, has a position available for a proactive, self-motivated individual with excellent problem-solving skills to join their growing team. Essential qualifications,...

REQUIRED LEARNINGGrade 12Computer Literate – Microsoft – Outlook/Word/Excel (Essential)A+ would be advantageous.N+ would be advantageous.MCSE5 years’ Service Desk/Helpdesk experience would be advantageous.General knowledge of desktop hardware and softwareKEY JOB OUTPUTSManage the business relationship with the client to ensure mutual trust &...

AVI Limited's job vacancy, Career and RecruitmentJob title : Service Engineer: Network, Voice & Desktop Support jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 15, 2024Quick Recommended LinksJobs by LocationJob by industries Job Specification:Key Performance Areas:Management and resolution of network related incidents and...

We are looking for a variety of positions within the IT spectrum - L1 Desktop support - Field Service Technician - L2 Service Desk Engineer - L2 Service Desk Network and Security Engineer. Each of these positions will be within the Microsoft Environment with experience and knowledge of Azure Fundamental's, Azure Administration. Knowledge of Fortigate and...

The team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Town. If you have experience within the ICT Industry providing support assistance with hardware and software, then give me a call to discuss This role offers the flexibility of a hybrid set up, making it an ideal opportunity for someone in the ICT...