Service Supervisor Administrator Global Grade 09

**Key Outputs** - Daily reports on system status - Inbound Movement - Outbound movement - Block stock - Sales Order - Outbound orders picking time - Dashboard - PCB Meeting - Safety (meeting, audits registers safety rep - Non stock order creation - Non stock quotation - POD Management and POD scanning - CAT return shipment process (CAT system) - Annual stock...

**Key Outputs** - Generate parts and service turnover - Manage and maintain the data integrity (customer and machine master data: contacts, visits, machine population etc.) in the CRM (SAP & C4C) System - Manage the branch/depot/regions sales representatives, Sales funnel alignment with marketing campaigns - Execute Forecast Reports to the Product Support...

Key Outputs - Generate parts and service turnover - Manage and maintain the data integrity (customer and machine master data: contacts, visits, machine population etc.) in the CRM (SAP & C4C) System - Manage the branch/depot/regions sales representatives, Sales funnel alignment with marketing campaigns - Execute Forecast Reports to the Product Support Team -...

**Key Output** - Ensuring a safe and healthy working environment that complies with current health and safety legislation for all Barloworld Equipment employees. - Ensure all Barloworld Equipment employees in area of responsibility fully understand the requirements of existing health and safety legislation. - Ensure a safe and healthy work environment that...

**Key Output** - Preparation of investment proposal - Preparation of annual reviews - Prepares and posts debtors journals - Supervises the work of the credit controllers - Reports of debtors on a monthly basis - Customer visits and arranges payment plans - Controls debtors handed over legal / debt collectors - Reviews and reports on cash forecasts for the...

**Key Output**s - Accurately manage the EPP quoting process using Quote Plus - Process EPP enrolment claims and payments - Effectively Manage debtor account - Provide support for Extended Warranty resolution - Follow up with external and internal customers on required data - Accurately control relative end-to-end processes - Maintain relevant administrative...

**Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...

**Key Output** - Achieve warranty balance score card targets and KPI's - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...

**Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for Warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on Warranty...

**Core purpose of the role** The IT Security Analyst is responsible for the effective working of the IT Security controls through the monitoring thereof, liaising with the various IT disciplines to implement the controls as applicable to them and liaising with external service providers of IT security solutions. **Key deliverables and outputs** - Liaise...

**Core purpose of the role** The IT Security Analyst is responsible for the effective working of the IT Security controls through the monitoring thereof, liaising with the various IT disciplines to implement the controls as applicable to them and liaising with external service providers of IT security solutions. **Key deliverables and outputs** - Liaise...

**Key Output** - Ability to perform planned and breakdown repairs (Disassemble, inspect, assemble and test) Caterpillar Earthmoving components to OEM standards and customer requirements. - Ability to ensure reusability of parts during inspection. - Perform failure root cause analysis. - Quickly and efficiently diagnose CAT systems and carry out repairs. -...

**Key Outputs** - Accurately capture relevant data from external and internal customers. - Follow up with external and internal customers on incomplete data. - Resolve internal and external customer queries. - Accurately control relative end-to-end processes - Maintain relevant administrative environment. - Effectively manage WIP. - Efficiency in SAP and...

**Key Outputs** - Accurately capture relevant data from external and internal customers. - Follow up with external and internal customers on incomplete data. - Resolve internal and external customer queries. - Accurately control relative end-to-end processes - Maintain relevant administrative environment. - Effectively manage WIP. - Efficiency in SAP and...

**Key Output** - Define preventative maintenance checklist for each model of equipment on a MARC site. - Manage scheduled oil sampling data and recommend preventative maintenance interventions. - Manage VIMS data and Minestar health information. - Manage run fleet productivity optimisation program. - Ensure effective self-management and performance...

**Key Outputs** - Define preventative maintenance checklist for each model of equipment on MARC site. - Manage scheduled oil sampling data and recommend preventative maintenance interventions. - Manage VIMS data and Minestar health information. - Manage run fleet productivity optimisation program. - Ensure effective self-management and performance...

**Key Outputs** - Define preventative maintenance checklist for each model of equipment on MARC site. - Manage scheduled oil sampling data and recommend preventative maintenance interventions. - Manage VIMS data and Minestar health information. - Manage run fleet productivity optimisation program. - Ensure effective self-management and performance...

**Key Output** - Ability to perform planned and breakdown repairs (Disassemble, inspect, assemble and test) Caterpillar Earthmoving components to OEM standards and customer requirements. - Ability to ensure reusability of parts during inspection. - Perform failure root cause analysis. - Quickly and efficiently diagnose CAT systems and carry out repairs. -...

**Key Output** - Ability to perform planned and breakdown repairs (Disassemble, inspect, assemble and test) Caterpillar Earthmoving components to OEM standards and customer requirements. - Ability to ensure reusability of parts during inspection. - Perform failure root cause analysis. - Quickly and efficiently diagnose CAT systems and carry out repairs. -...

**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI’s) - Effectively control cost centre expenses and work in progress (WIP) - Effective communication - Resolve internal and external customer queries - Safety **Qualification, Experience and Competencies** -...