Mechanic General X2 Field Service Global Grade 08

**Key Output** - Carry out scheduled and preventative maintenance and repairs as per OEM requirements. - Systematic and efficiently troubleshoot and diagnose machine systems problems and carry out repairs on earthmoving equipment on customer or BWE sites. - Compile accurate customer machine reports that include failure analysis, condition, service, Machine...

**Key Outputs** - Control costs effectively on warranty claims; - Manage the suspense and debtor’s accounts effectively; - Approve and process warranty claims and payments efficiently - ** Qualification, Experience and Competencies**: - Grade 12 - Drive - Excellence Orientation - Analysis - Attention to Detail - Mechanical Reasoning - Verbal and written...

**Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...

**Key Output** - Achieve warranty balance score card targets and KPI's - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...

**Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for Warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on Warranty...

**Key Output** - Assist the mechanic(s) in performing moderate to complex maintenance and repair work on machines and / or components - Know which tools are used for which jobs and ensure the mechanic / technician has them within reach - Physically lift, keep in place and / or move up to 20kg or use appropriate lifting and slinging equipment for objects...

**Key Output** - Assist the mechanic(s) in performing moderate to complex maintenance and repair work on machines and / or components - Know which tools are used for which jobs and ensure the mechanic / technician has them within reach - Physically lift, keep in place and / or move up to 20kg or use appropriate lifting and slinging equipment for objects...

**Key Outputs** - Understand return on investment to support pre-sales and sales process via value articulation to customer. - Provide Subject Matter guidance on the use and potential value of Digital and give recommendations on value extraction from technology. - Provide ongoing value-added support to the customers via Digital Solutions enabled continuous...

**Key Outputs** - Understand return on investment to support pre-sales and sales process via value articulation to customer. - Provide Subject Matter guidance on the use and potential value of Digital and give recommendations on value extraction from technology. - Provide ongoing value-added support to the customers via Digital Solutions enabled continuous...

**Key Output** - Achievement of cost centre financial targets and Key Performance Indicators - Resolve internal customer queries - Effective control of cost centre expenses and WIP - Ensure effective communication between team and management - Ensure service work is carried out in compliance with quality standards (OEM Guidelines) - Ensure outputs of service...

**Key Output** - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product issues to management. - Assist with complex troubleshooting on machines and components. - Do failure analysis on failed components and parts. - Compile comprehensive condition and failure reports. -...

**Key Output** - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product issues to management. - Assist with complex troubleshooting on machines and components. - Do failure analysis on failed components and parts. - Compile comprehensive condition and failure reports. -...

**Position Outputs** - Drive Services Growth by executing the BWE Aftermarket Strategy specific to the UC & GET major class - Utilise CAT Tools to monitor and report wear patterns on Bucket, Bowls and Undercarriage - Generate and prioritise regional leads through the PSE platforms - Utilization of Caterpillar GET & UC CWMS reports to compile a Wear Parts...

**Key Outputs** - Generate parts and service turnover - Manage and maintain the data integrity (customer and machine master data: contacts, visits, machine population etc.) in the CRM (SAP & C4C) System - Manage the branch/depot/regions sales representatives, Sales funnel alignment with marketing campaigns - Execute Forecast Reports to the Product Support...

Key Outputs - Generate parts and service turnover - Manage and maintain the data integrity (customer and machine master data: contacts, visits, machine population etc.) in the CRM (SAP & C4C) System - Manage the branch/depot/regions sales representatives, Sales funnel alignment with marketing campaigns - Execute Forecast Reports to the Product Support Team -...

**Key Outputs** - Full administration matters including personal administration - Organising, management and maintaining of diary - Scheduling of meetings, conferences, seminar etc for the department/territories where required - Screen calls and/or route queries to relevant people - Coordinate and consolidation of monthly reports - Efficient coordination of...

**Key Outputs** - Accurately capture relevant data from external and internal customers. - Follow up with external and internal customers on incomplete data. - Resolve internal and external customer queries. - Accurately control relative end-to-end processes - Maintain relevant administrative environment. - Effectively manage WIP. - Efficiency in SAP and...

**Key Outputs** - Accurately capture relevant data from external and internal customers. - Follow up with external and internal customers on incomplete data. - Resolve internal and external customer queries. - Accurately control relative end-to-end processes - Maintain relevant administrative environment. - Effectively manage WIP. - Efficiency in SAP and...

**Key Outputs** The main purpose of the role is to act as a custodian for the company’s accounting by ensuring that standard accounting practices and processes are followed to transact, record, and keep track of all transactions relating to Barloworld Equipment’s local vendor accounts. This role will add value to the Shared Services division and the...

**Key Outputs** - Full administration matters including personal administration - Organising, management and maintaining of diary - Scheduling of meetings, conferences, seminar etc for the department/territories where required - Screen calls and/or route queries to relevant people - Coordinate and consolidation of monthly reports - Efficient coordination of...