Collections Team Leader

**Qualifications and Experience**: - Matric (essential) - Related Diploma or degree (advantageous) - Clear ITC and criminal record (essential) - Min. 2 years’ Debt Collection experience (essential) - Min. 2 years’ Debt Review experience (essential) - Min. 2 years’ Team Leader experience in a collections environment (essential) - POPI knowledge...

Managing a team of Payments and Collections Administrators Driving team targets in accordance with the departments KPI requirements Evaluating data and using the information to boost productivity and ensure steady staff development. Ensuring high collection and retention rates Managing the collection book at optimal capacity Providing encouragement,...

**Team Leader, Collections** **This job is for you if you have the following;** - Excellent communication skills. - Experience in managing a Credit Control team in multiple locations We offer hybrid work, a competitive salary, and a commission based on success. **What you will do** - Lead a team of 6 collections specialists that are actively collecting...

**Collections Team Leader** are achieved in line with the company objectives. **Responsibilities** **Revenue and Efficiency** - Ensure that the team and the agents’ key performance targets are met in line with business requirements - Ensure team and agents quality standards are met and that a high standard of quality is achieved and maintained - Set...

Requirements: - High motivation and desire to demonstrate the potential and grow within the organization; - Strong analytical skills and consistency in decision-making; - Experience as Collections Team Lead/Collections Supervisor/Deputy Head of Collections Department; - 1+ years of managing experience; - Proactivity, reliability and accountability; - Being...

Job Description / Skills: - Assist in the recruitment and onboarding of new collection agents. - Train and mentor collection agents to enhance their skills and performance. - Monitor and evaluate the performance of collection agents against established KPI’s. - Handle escalated collection cases with professionalism and effectiveness. - Provide regular...

**National Debt Advisor is looking for a Team Leader to join their team!!!** **Responsibilities**: - Managing a team of sales Lead generators - Driving team targets in accordance with the department's KPI requirements - Evaluating data and using the information to boost productivity and ensure steady staff development. - Managing the collection book at...

**REQUIREMENTS** - Level Of Education : Matric - Experience : Contact Centre Collections - Management Experience : Minimum 2 years - Language : English **SKILLS** - Target Driven - Money Hungry - Meets Deadlines BASIC WITH COMMISSION **Job Types**: Full-time, Permanent **Salary**: R9,000.00 - R12,000.00 per month **Education**: - High School (matric)...

**Objective**: To achieve optimal recovery of outstanding client debt through first-time resolution, taking into account individual customer circumstances. This role aims to meet or exceed quality assurance, collections KPIs, and targets while delivering professional and accurate service. **Key Responsibilities**: **Customer Interaction**: - Handle inbound...

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R18000 - R21000 Basic + Benefits **Responsibilities**: - Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met - Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency - Providing motivation, coaching and feedback to...

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Job description R18000 - R21000 Basic + Benefits **Responsibilities**: - Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met - Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency - Providing motivation, coaching...