Member Relationships

3 weeks ago


Cape Town, South Africa Cape Town Tourism Full time

Join Cape Town Tourism as our Member Relationships & Services Coordinator.

**Why Choose Cape Town Tourism**:

- Inspire Success: Fuel your passion and purpose by supporting our Industry Services Team as they support CTT members.
- Embrace Innovation: Work with an agile team that is unafraid of ambitious challenges and eager to embrace change.
- Lifelong Learning: Access continuous on-the-job training, skills development, and educational opportunities through our online academy.
- Work-Life Balance: Find stability with a competitive salary and comprehensive pension fund.
- Wellness and Care: Benefit from medical aid, gap cover, and our employee wellness program, prioritising your well-being.

**Your Societal Ambition**

As the main administrator for Industry Services, you will support Cape Town Tourism's membership acquisition and retention through the input and output of accurate data and information that allows for trusted and real-time reporting.

**Your Key Responsibilities** will be centred around the administration of everything that is related to membership acquisition and retention, including financial administration and the Visitor Guide. This will include but not be limited to:

- Database management which includes accurate and efficient data capturing. Data management includes a Customer Relationship Management System.
- Drawing accurate monthly and quarterly membership reports that align with financial reports
- Providing welcome letters and membership certificates.
- Seamless collection, receipt, and tracking of membership payments, renewals, and outstanding monies.
- Membership Promotions through co-ordinating the supply, display, and distribution of members' promotional brochures across various offices.
- Strengthening membership retention through personalised written and outbound verbal communication
- Driving membership activations and closely tracking sales consultant membership accounts and listings.

**Qualifications, Experience and Technical Competencies**
- With a minimum of a Grade 12 Qualification, coupled with at least 5 years of solid experience in administrative, office, or customer support roles, you offer valuable experience in either the hospitality, tourism, travel, BPO, Call Centre sectors or NGO membership environment.
- You are technically proficient in MS Office and CRM Software.
- Strong accounts acumen, including bookkeeping, collections, and finance.
- You are solutions-driven, with the ability to demonstrate strong initiative and a natural drive for finding innovative solutions.
- Strong data capturing, data management and reporting skills.



  • Cape Town, Western Cape, South Africa Virgin Active (Pty), Ltd. Full time

    Member Experience Manager - Wembley Square Virgin Active Listing reference: vaclb_001903 Listing status: Online Apply by: 3 June 2024 Position summary Job category: Customer Service Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Your Purpose... The Member Experience Manager is responsible for driving...

  • Team Member

    2 weeks ago


    Cape Town, Western Cape, South Africa Lovisa Full time

    Lovisa was born out of a desire to take the fashion accessory market in to a new realm, ultimately inspired by global fashion trends and design. Statement style, intrinsic luxury and refined quality, we are the leading fashion jewellery brand in Australia and New Zealand. Since launching our first store in 2010, Lovisa has opened over 400 stores across 15...

  • Team Member

    4 weeks ago


    Cape Town, South Africa Lovisa Full time

     Lovisa was born out of a desire to take the fashion accessory market in to a new realm, ultimately inspired by global fashion trends and design. Statement style, intrinsic luxury and refined quality, we are the leading fashion jewellery brand in Australia and New Zealand. Since launching our first store in 2010, Lovisa has opened over 400 stores across...

  • Blitz Team Member

    3 weeks ago


    Cape Town, South Africa Smollan Full time

    We're on the lookout for an experience **Blitz Team Member** to deliver the client KPIs (drive sell out, maintain and grow retail assets and retail mapping) through effective in-store execution and building strong business relationships with store owners and their managers. This role also includes creative display building and store set up. The role is based...

  • Relationship Manager

    2 weeks ago


    Cape Town, Western Cape, South Africa Guardian Recruiting Full time

    _Job Specification_The role revolves around business development (sales) and relationship management of their investment solutions and platform propositionFocus on Private Clients resident in South AfricaPrimary aim is to focus on all aspects of business development to grow the firms assets under management and under custodyKnowledge and experience of...


  • Cape Town, South Africa Charity Careers Africa Full time

    **Title**: Charity Relationship Manager **Type**: Permanent, Full-time (3-month probationary period) **Location**: Cape Town CBD (flexible remote working) **Salary**: R18 000 - R25 000 per month **Closing**: TBC Since its inception in 2008, BackaBuddy has emerged as a beacon of positive change, providing a trusted crowdfunding platform for countless...


  • Cape Town, South Africa Afri-Services Full time

    Duties & Responsibilities - Manage all cleaning staff members on allocated sites to ensure an optimum level of work performance. - Visit allocated sites on a daily/weekly/monthly basis to ensure that delegated work was executed correctly, within the relevant time limit, and up to the required standard. - Be present and/or represent the company at the CCMA...


  • Cape Town, South Africa Unique Personnel Full time

    **Job Number** - 72461 **Job Type** - Permanent **Job Title** - Canvasing Relationship Specialist **Computer Skills** - MS office **Industry** - Real Estate **City** - Cape Town **Province** - Western Cape **Position Overview**: As a Canvasing Relationship Specialist, you will play a crucial role in expanding our network and fostering relationships...


  • Cape Town, Western Cape, South Africa Ten Group Full time

    OverviewAs a Member Experience Team Manager, you will lead on / play critical role in the management of the Member Experience Team as part of the broader EMEA region.Your role involves the accountability for the successful running of the MS, VoC and QA functions in your region. You will manage the Member Experience Team, creating an environment where they...


  • Cape Town, Western Cape, South Africa Charity Careers Africa Full time

    Title: Charity Relationship ManagerType: Permanent, Full-time (3-month probationary period)Location: Cape Town CBD (flexible remote working)Salary: R R25 000 per monthClosing:TBCSince its inception in 2008, BackaBuddy has emerged as a beacon of positive change, providing a trusted crowdfunding platform for countless causes and charities. They are a community...


  • Cape Town, South Africa Ten Group Full time

    **Overview** As a Member Experience Team Manager, you will lead on / play critical role in the management of the Member Experience Team as part of the broader EMEA region. Your role involves the accountability for the successful running of the MS, VoC and QA functions in your region. You will manage the Member Experience Team, creating an environment where...


  • Cape Town, South Africa Verminator Full time

    Client Relationship Agent | R7000 Basic Salary + Commission Join our dynamic team as a Client Relationship Agent and embark on a rewarding sales career focusing on exceptional client care. We seek a highly motivated and results-driven individual who thrives in a fast-paced environment and is passionate about building strong customer relationships. Your...


  • Cape Town, Western Cape, South Africa The Intern Full time

    About the Company - Growth AgencyTheir approach prioritises building relationships over hard selling, by identifying high-value prospects and strategically nurturing them over time until they come to you, well-informed and ready to purchase. In the early stages, a lot of focus is put into developing a unique strategy that is tailored to the client and their...


  • Cape Town, South Africa CF Consulting Full time

    **OVERALL PURPOSE** The role requires one to manage a book of Ultra High Nett-Worth clients and be the primary contact for client families and co-ordinate their overall affairs and engagement with the Company. It will involve close and regular interaction with clients and third parties of the Group as well as with internal departments and business...


  • Cape Town, Western Cape, South Africa Unique Personnel Full time

    Job Number 72461Job Type PermanentJob Title Canvasing Relationship SpecialistComputer Skills MS officeIndustry Real EstateCity Cape TownProvince Western CapePosition Overview: As a Canvasing Relationship Specialist, you will play a crucial role in expanding our network and fostering relationships within the local community. You will be responsible for...


  • Cape Town, South Africa Kaelo Full time

    **Company Description** About Kaelo** Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money...


  • Cape Town, South Africa CF Consulting Full time

    This role involves close contact with private high net worth clients, both existing and new. The incumbent will act as a Key Financial Adviser for UHNW clients on both balance sheet and risk management and governance. If you meet the following requirements, this may be for you: - Relevant professional Finance Services Industry Experience (5 years) -...


  • Cape Town, South Africa CF Consulting Full time

    OVERALL PURPOSEThe role requires one to manage a book of Ultra High Nett-Worth clients and be the primary contact for client families and co-ordinate their overall affairs and engagement with the Company. It will involve close and regular interaction with clients and third parties of the Group as well as with internal departments and business...


  • Cape Town, South Africa CF Consulting Full time

    OVERALL PURPOSEThe role requires one to manage a book of Ultra High Nett-Worth clients and be the primary contact for client families and co-ordinate their overall affairs and engagement with the Company. It will involve close and regular interaction with clients and third parties of the Group as well as with internal departments and business...


  • Cape Town, South Africa Health Solutions Full time

    **Introduction** - Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...