Cleaning Relationship Manager

8 months ago

Cape Town, South Africa Afri-Services Full time

Duties & Responsibilities
- Manage all cleaning staff members on allocated sites to ensure an optimum level of work performance.
- Visit allocated sites on a daily/weekly/monthly basis to ensure that delegated work was executed correctly, within the relevant time limit, and up to the required standard.
- Be present and/or represent the company at the CCMA when required.
- Prepare weekly and monthly reports of sites for the client, management and payroll staff, such as weekly leave and replacement report, customer satisfaction report, weekly plan and logbook, SHEQ reports, site equipment report, etc.
- Ensure that all staff members as well as themselves are updated with the policies, procedures, rules, regulations, and the terms & conditions of their employment contracts.
- Any other reasonable duty or instruction (that may not be mentioned in the job description) that may be requested, in writing or verbally, by management from time to time.
- Inspection of equipment of as well all add-on services equipment.
- Building and maintaining good relationships with clients.
- Arranging relief staff.
- Training of staff.

Desired Experience & Qualification
- Excellent management skills.
- Valid driver's license with no restrictions.
- At least two years' operational experience.
- Fluent in at least two South African languages, of which one must be English.
- Good communication skills: written and spoken.
- Good planning and organisation skills.
- Self-discipline.

**Job Types**: Full-time, Permanent

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