Senior Front of House Manager for Corporate Canteen
3 months ago
We are seeking a highly motivated and experienced canteen/food services manager to focus on front of house management at a blue-chip client. You will be responsible for overseeing all aspects of the front-of-house operations, ensuring exceptional customer service, brand management, and maintaining a welcoming and customer centric environment.
**Key Responsibilities**:
- ** Team Management**: Lead and continue the development of a high-performing front-of-house team. This includes training, coaching, and performance management.
- ** Customer Service**: Ensure exceptional customer service is provided at all times, addressing customer concerns promptly and effectively.
- ** Brand Management**:Ensuring a balance of operational efficiency, trend awareness, customer satisfaction, and brand reputation.
- ** Operations Management**: Working within the operations team to ensure all food and functions are delivered at the highest standard.
- ** Hygiene and Safety**: Maintain the highest standards of hygiene and safety in accordance with all relevant regulations.
- ** Client Liaison**:Building strong relationships with clients, understanding their specific needs and preferences, and proactively addressing any concerns or issues.
**Qualifications and Skills**:
- Proven experience as a senior canteen manager in a corporate canteen or hospitality setting.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Knowledge of food safety and hygiene regulations.
- Passion for providing exceptional customer service.
If you are a dedicated and results-oriented individual who is committed to delivering exceptional customer service, we encourage you to apply. Please submit your resume.
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