Senior Customer Focussed Canteen Managers

4 months ago


Johannesburg, South Africa HotelJobs.co.za Full time

We are growing again and we need trend focussed managers to bring an exceptional brand focussed, customer centric, dynamic approach to our clients.

We are looking for a manager who will drive product exellence and use it to leverage great customer service and brand awareness in our canteens

**Are you a passionate foodservice professional with a proven track record in delivering exceptional customer experiences?**

We are seeking a dynamic and dedicated **Senior Customer-Focused Canteen Manager** to join our thriving team. As the leader of our canteen operation, you will be responsible for overseeing all aspects of our foodservice offerings, specifically ensuring customer satisfaction, and driving operational excellence.

**Key Responsibilities**:

- ** Customer Experience**: Develop and implement strategies to enhance customer satisfaction and loyalty.
- ** Menu Development**: Create and maintain a diverse and appealing menu that caters to various dietary needs and preferences.
- ** Team Management**: Recruit, train, and develop a high-performing team of foodservice professionals.
- ** Operations Management**: Oversee daily operations, including food preparation, quality control, and inventory management.
- ** Financial Management**: Monitor and control costs, ensuring profitability and efficient use of resources.
- ** Health and Safety**: Maintain a safe and hygienic work environment, complying with all relevant health and safety regulations.

**Qualifications and Skills**:

- Proven experience as a Canteen Manager or in a similar role.
- Strong leadership and interpersonal skills.
- Excellent organizational and time management abilities.
- A passion for food and customer service.
- Knowledge of food safety and hygiene regulations.
- Proficiency in food cost control and financial management.



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