Front of House Manager/ Supervisors

5 days ago


Johannesburg, South Africa HotelJobs.co.za Full time

**FRONT OF HOUSE MANAGER/ SUPERVISORS PAUL NEIGHBOURHOOD - LINKSFIELDS**

Coordinate daily **Front of House and Back of House** restaurant operations, by delivering superior service and maximising customer satisfaction through responding efficiently and accurately to customer needs and complaints. Maintenance and responsibility of the both operational and financial well-being of the restaurant.

**Responsibilities**
- Coordinate daily Front of House and Back of House restaurant operations
- Deliver superior service and maximise customer satisfaction
- Respond efficiently and accurately to customer complaints
- Maintain core hours in the FOH interacting with customers and staff
- Regularly review quality of produce delivered by suppliers
- Organise and supervise shifts
- Appraise staff performance, record and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Train current employees on proper customer service practices
- Train current employees on proper food preparation standards
- Ensure store is clean at all times
- Ensure manager assigned to Stock takes performs the duty correctly
- Stock takes checked and captured before the deadline
- Daily cash ups submitted and checked
- Petty cash checked and managed
- Cash deposits done and managed
- Comps checked and verified
- Minimise cash pay-outs and verify legitimacy of expenses
- All overtime and holidays recorded and verified (Only Restaurant Manager can approve overtime)
- All wastage recorded verified
- Maximise the profitability of the store through identifying possible issues to turnover and bottom-line and submitting to Head Office
- Review waiters weekly test results
- Daily stock counts to be checked and variance report submitted to Head Office
- Daily cutlery counts checked
- Only person allowed to check in stock is the Senior Manager
- All potential orders for stock to be checked by Senior Manager before submitting for approval
- All leave forms to be checked before being submitted for approval
- Check fridges, underbars and freezers daily. Check stock and temp logs
- Assign Managers/Supervisors duties and responsibilities and check that it done
- Address centre management daily requirements and liaise with centre managers regarding any issues.
- Ensure PAUL Golden Rules followed and implemented

**Requirements**:

- Minimum 2yrs experience of working in the food service industry at a similar level
- Culinary Certificate/ Diploma
- Previous Customer care experience essential
- Presentable with Excellent Communication Skills
- Good understanding of the principles of good hygiene, preparation and presentation
- Ability to maintain a professional working relationship with all departments
- Attention to detail
- Self desciplined
- Ability to cope under pressure
- Flexible to work shifts, weekends, public holidays



  • Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Careers: Front of House Manager JobWe are seeking a highly motivated and experienced Front of House Manager to join our dynamic team at Restaurant Careers. As a key member of our management team, you will play a crucial role in delivering exceptional customer experiences and driving business growth. Your expertise in managing front of house...


  • Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Front of House Manager Position AvailableA Coffee Shop and Restaurant in Bedfordview is seeking a highly organized Front of House Manager to lead its front-of-house operations. The ideal candidate will have extensive experience in hospitality and customer service, with a proven track record in staff management and customer relations.The Front of House...


  • Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Careers**Job Responsibilities**We are seeking a highly skilled Restaurant Manager to join our team at Established Restaurant in Meyersdal. As a key member of our front-of-house team, you will be responsible for ensuring exceptional customer service and maintaining high standards of food quality.Key responsibilities include:Leading the...


  • Johannesburg, South Africa HotelJobs.co.za Full time

    **FRONT OF HOUSE MANAGER** Coordinate daily **Front of House and Back of House** restaurant operations, by delivering superior service and maximising customer satisfaction through responding efficiently and accurately to customer needs and complaints. Maintenance and responsibility of the both operational and financial well-being of the...


  • Johannesburg, South Africa Seasoned Recruitment Full time

    Are you a seasoned hospitality professional with a passion for delivering exceptional dining experiences? We are thrilled to announce the opening of a vibrant new restaurant in Johannesburg and are actively seeking experienced Front of House Managers to join our dynamic team. Position: Front of House Manager Location: Johannesburg, South...


  • Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Job SummaryWe are seeking a skilled Restaurant Manager to join our team. As a key member of our front-of-house staff, you will be responsible for managing our restaurant operations, ensuring seamless service delivery and maintaining high standards of quality and safety.


  • Johannesburg, South Africa Restaurant Staff Restaurant Management & Chef Recruitment Full time

    **Job Overview**: **Date Posted**: Posted 2 mins ago- **Location**: Johannesburg, Gauteng- **Job Title**: Front of House Restaurant Manager- **Salary**: R8,000 - R10,000- **Salary Type**: Negotiable- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Required Experience**: 3 - 5 Years**Front of House Restaurant Manager -...


  • Johannesburg South, South Africa Tin Cup Restaurant and Driving Range Full time

    **Job Title**: Front of House Manager **Location**: Johannesburg South **Job Type**: Full-Time **Salary**: Market related **About Us**: We are a large and vibrant restaurant located in the South of Johannesburg. We are looking for a dynamic and experienced Front of House Manager to join our team, ensuring smooth daily operations, and maintaining high...


  • Johannesburg South, South Africa ELXV - Elite luxury off road vehicles Full time

    **Job Title**: Front of House Manager **Location**: Johannesburg South **Job Type**: Full-Time **Salary**: Market related **About Us**: We are a large and vibrant restaurant located in the South of Johannesburg. We are looking for a dynamic and experienced Front of House Manager to join our team, ensuring smooth daily operations, and maintaining high...

  • Front Office Manager

    3 weeks ago


    Johannesburg, South Africa Hyatt House Sandton Full time

    **FRONT OFFICE MANAGER** HYATT HOUSE ZA - GT - Johannesburg Full - time Monthly South African Rand (ZAR) pay basis **Salary**: Negotiable Position: Front Office Manager Place of Work: Hyatt House Sandton Hotel Division: Operations Responsible To: Cluster Hotel Manager **Scope and General Purpose of the Job**: **Duties and...


  • Johannesburg, Gauteng, South Africa Restaurant in Fourways Full time

    Front of House Manager OpportunityWe are seeking an experienced Junior Assistant Manager to join our team at a popular restaurant in Fourways, Johannesburg. As a key member of the management team, you will be responsible for leading the front-of-house team, managing food and beverage operations, and ensuring excellent customer satisfaction.The ideal...


  • Johannesburg, South Africa Eagle's Fare Restaurant Full time

    **HOSPITALITY** Busy day Restaurant in Ruimsig / Poortview (West Rand of Johannesburg) is looking for an experienced “FRONT OF HOUSE” Restaurant Manager. Must have experience in a busy restaurant environment and able to multi-task with strong knowledge of Restaurant floor management. Overseeing of all staff members in the front -of -house i.e. waiters,...


  • Johannesburg, South Africa SAXON HOTEL VILLAS AND SPA Full time

    The Front Office Supervisor stands in a supportive role to the Front office manager & Assistant and is responsible for operation and co-ordination of all front-of-house teams and operations. The primary focus of the role is on guests’ service and staff development. The Assistant Front Office Manager is responsible for all employees working in the relevant...


  • Johannesburg, South Africa Crayon Full time

    **How you'll role** As the Front of House Coordinator, you will work closely with the General Manager, handling reservations, coordinating events, welcoming and seating guests. Shifts are 8-hours and rotate between daytime and evening; you’ll be expected to work alternate weekends and public holidays. **What you'll do** - Provide exceptional customer...


  • Johannesburg, South Africa She Recruits Full time

    Our team is looking for someone who is a strong team player and has proven successful history in the hospitality industry. Responsibilities will include: Managing the daily operations of the business by overseeing all staff members to ensure they are following company policies and performing their job duties properly (ie: managing staff). Ensuring that all...


  • Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Careers**Company Overview:** We are a leading restaurant in Rosebank, known for our exceptional customer service and high standards of food quality. Our team is passionate about delivering an unforgettable dining experience to our guests.**Job Description:** As a Junior Front of House Manager, you will play a key role in the success of our...


  • Johannesburg, South Africa HotelJobs.co.za Full time

    Seeking a restaurant front of house manager to manager a new restaurant. Your responsibilities revolve around the guests and front of house staff, ensuring all staff are trained correctly on Pos systems, menu items and general customer service. Must be able to have a good idea of food paring with gin. Active and ready to work extra hours when needed. Able to...


  • Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Join Our Team as a Restaurant ManagerWe are looking for a highly skilled Restaurant Manager to lead our front-of-house operations in Bedfordview. The ideal candidate will have a proven track record of managing staff, delivering exceptional customer experiences, and achieving business objectives.Key ResponsibilitiesManage and train staff to deliver...


  • Johannesburg, Gauteng, South Africa YML Eatery Full time

    YML Eatery is a unique dining experience located within a stylish Toyota dealership in Johannesburg. As a Front of House Manager, you will play a key role in delivering exceptional customer service and driving sales growth.Job DescriptionThis is a full-time on-site role responsible for overseeing the day-to-day operations of the front-of-house, managing...

  • Front of House Staff

    2 weeks ago


    Johannesburg, South Africa Spur Full time

    **Job Advert Summary**: Doppio Collection, made up of Doppio Zero, Modern Tailors and Piza e Vino endeavours to create a great place to work, building a collaborative and innovative performance-based culture which enables each employee to thrive on his or her unique Doppio Collection journey. Doppio Collection’s employees are passionate and purpose-driven...