Front of House Operations Manager

1 day ago


Johannesburg, Gauteng, South Africa Lumina Personnel Full time

Company Overview

Lumina Personnel is a reputable staffing agency providing high-quality personnel to various establishments in the hospitality industry.

Job Summary

We are seeking an experienced and skilled Junior Front House Floor Manager to join our team. The ideal candidate will have a strong background in front-of-house operations, with excellent communication and leadership skills.

Key Responsibilities

  • Support the front-of-house team by providing guidance, training, and scheduling assistance.
  • Assist in managing service flow and seating arrangements to ensure exceptional guest experiences.
  • Maintain good communication with guests, addressing minor complaints promptly and efficiently.
  • Help monitor front-of-house expenses, applying basic knowledge of budgeting and cost control.
  • Ensure compliance with health and safety regulations and uphold cleanliness standards.

Requirements

To be successful in this role, you will require:

  • A diploma or associate degree in hospitality management (preferably) or relevant experience in front-of-house roles.
  • 2-3+ years of experience in supervisory positions within the hospitality industry.
  • Familiarity with POS systems and reservation software.
  • Strong problem-solving skills and attention to detail.

What We Offer

As a member of our team, you can expect a competitive salary and opportunities for career growth and development.

Salary Range

R15,000 - R18,000 per annum (negotiable), depending on your qualifications and experience.



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