Head of Sales Operations

2 months ago

Midrand, South Africa SoluGrowth (Pty) Ltd. Full time

**Purpose**:

- Manage, Improve & optimize sales process & increase efficiencies
- Manage, Improve & optimize demand planning to support retail/wholesale targets
- Manage, Improve & optimize logistics process to increase deliveries efficiencies
- Manage, Improve, & optimize lower funnel

**Key Duties & Responsibilities**:

- Develop and execute comprehensive sales strategies and plans to ensure smooth car flow and logistics, optimizing distribution processes and minimizing delivery lead times.
- Lead a team of sales planning professionals, providing guidance, mentorship, and performance feedback to drive team effectiveness and individual development.
- Collaborate with cross-functional teams, including Sales, Supply Chain, Production, and Logistics, to gather data, analyze trends, and align car flow with production capacity and market demand.
- Develop and maintain relationships with key stakeholders, including dealers, distributors, and logistics partners, to ensure effective coordination and enhance the overall customer experience.
- Prepare and present regular reports and strategic recommendations to senior management, highlighting key performance indicators and suggesting actionable insights for continuous improvement.
- Take responsibility for the interaction with the region on monthly target setting, budget preparations and re-forecasts.

**Carflow**
- Conduct regular analysis of market trends, customer preferences, and sales forecasts to anticipate car demand, optimize inventory levels, and ensure availability of popular models.
- Develop and implement systems and tools for tracking and monitoring the movement of vehicles throughout the car flow process, ensuring real-time visibility and efficient coordination.
- Utilize data and analytics to identify potential bottlenecks or inefficiencies in the car flow and logistics process, and propose and implement improvement initiatives.

**Logistics**
- Collaborate with dealers, distributors, and third-party logistics providers to coordinate inbound shipments, manage inventory levels, and streamline the delivery process.
- Develop and implement effective inventory management strategies, ensuring proper allocation of car.models to different sales regions and optimizing stock levels.
- Monitor transportation costs, negotiate contracts with logistics providers, and identify cost-saving opportunities without compromising on quality and delivery timelines.

**Sales**
- Collaborate with the Sales Operations team to ensure accurate reporting, track car flow metrics, and identify areas for improvement.

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