Partner Account Manager

6 months ago

Johannesburg, South Africa RSAWEB Full time

**Job Information**:
Industry
- Enterprise Sales

Work Experience
- 5 years

City
- Sunninghill, Johannesburg

Province
- Gauteng

Country
- South Africa

Postal Code
- 2191

Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google - the best-rated ISP in South Africa. We are extremely proud of winning KFM’s Best of the Cape Awards: Best ISP in 2021 and being one of the fastest streaming ISPs on Netflix and a consistently top rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer’s experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.

Specialisation fields:

- Cloud infrastructure
- Enterprise connectivity
- Mobile connectivity and data management
- Fibre-to-the-Home (FTTH)
- Fibre-to-the-Business (FTTB)
- At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, everyday.

Our values:

- Creativity
- Humanity
- Innovation
- Passion
- The position is for Partner Account Manager in the RSAWEB Business Channel Sales team based in our Sunninghill office. You will work closely with the National Channel Sales Manager.

**Job responsibility**

The role is channel focused and responsible for supporting and growing various business-level sales opportunities that are crucial to the success of the organization's channel operations. The role involves working closely with cross-functional teams, project managers, vendors, and stakeholders to ensure the smooth execution of sales growth, adherence to timelines, and achievement of sales objectives with our partner owned accounts. The RSAWEB Business Partner Account Manager plays a vital role in driving efficiency and effectiveness within the channel business unit while contributing to the overall success of the organization's sales initiatives.

**Key Objectives**
- Sales Coordination:
Collaborate with Sales manager and other stakeholders to create detailed solutions plans that fit the customer requirements for the best possible service. Ensure sales objectives are well-defined and are clearly stated.

Communication:
Facilitate effective communication between cross-functional teams, various stakeholders, and Sales manager. Regularly update deals and leads status, milestones, and potential risks to all relevant parties.

Documentation:
Maintain accurate documentation, including pricing and solution proposals, service schedules, sales plans, meeting minutes, action items, and progress reports. Ensure all documentation adheres to organizational standards.
- Quality Assurance:
Collaborate with all teams involved to establish quality assurance processes, ensuring deliverables meet or exceed established standards and customer requirements.

Continuous Improvement:
Work with the National Channel Manager to identify areas for process improvement within the channel department's sales, solution and service management.

Stakeholder Engagement:
Cultivate positive relationships with internal and external stakeholders, keeping them engaged and informed throughout the project lifecycle. Address stakeholder concerns and manage expectations.

**Job Duties**
- Build positive working relationships with channel partners to maximize product sales within the customer base.
- Manage existing partners and recruit new partners for sales growth.
- Coordinate with partners to identify key sales opportunities to generate revenue.
- Provide product training to partners and inform them about services offered.
- Develop and review sales proposals with partners.
- Develop partner specific sales and marketing plans to increase marketing and selling efforts.
- Manage daily sales activities with partners to achieve revenue objectives.
- Assist in product placement and promotional activities to increase sales.
- Coordinate with partners to develop joint business plans to mutually agree with business objectives.
- Perform business reviews and recommend improvements.
- And any other reasonable task.

**Requirements**:

- Proven experience (typically 1-4 years) in Sales Account management in an ISP and / or IT environment.
- Familiarity with sales management metho

  • Partner Account Manager

    3 weeks ago

    Johannesburg, South Africa Genesys Full time

    Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

  • Partner Account Manager Africa

    6 months ago

    Johannesburg, South Africa Hexagon AB Full time

    **About Hexagon**- **Vacancy Name** - Partner Account Manager Africa**Vacancy No** - VN6646**Work Location** - Johannesburg**Location Country** - South Africa**Basis** - Employee**Employment Type** - Regular**Duration (if Temporary Contract)** **Main Tasks & Requirements** **Job Title**: Partner Account Manager Africa **VN**: 6646 **Location**:...

  • Partner Account Manager

    6 months ago

    Johannesburg, South Africa Elite Search and Selection Full time

    Required skills and personality type: Ideally Channel Management experience within the ICT / Technology industry OR SALESY personality with an keen interest in Technology Proven track record of successfully onboarding new channel partners or achieving sales targets  An unquenchable thirst for excellence and delivering world-class results. ...

  • Senior Specialist

    4 months ago

    Johannesburg, South Africa MTN Full time

    The Senior Specialist: Partner Account Management develops and manages key relationships between MTN and its outsourced partners in alignment with the Customer Support strategy, thereby contributing to the consistent delivery of excellent customer service. - The Senior Specialist: Partner Account Management team are guided by standards, insights and...

  • Partner Development Management

    6 months ago

    Johannesburg, South Africa Microsoft Full time

    As a Partner Development Manager, we are looking for you to bring your work ethic, enthusiasm, optimism, and passion for the customer to foster growth and change within our partner ecosystem. You will leverage your challenger mindset, sales management skills, technology, and industry knowledge, and best in class interpersonal abilities to enable our partners...

  • Key Accounts Business Partner

    1 month ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking a skilled Key Accounts Business Partner to join our international client in Johannesburg.This role is focused on:- Recruit and retain professional drivers- Execute strategic activations- Foster strong relationships with partners- Develop and implement incentive modelsRequirements- Minimum 3 years' experience in sales, marketing, event...

  • Partner Growth Manager

    2 weeks ago

    Johannesburg, South Africa TalentCru Full time

    We are seeking a dynamic and results-drivenPartner Growth Managerto manage the on boarding and day-to-day operations of retail partners. The role involves business development, complex negotiations, and building a network of partners to drive growth for our voucher and Buy Now Pay Later (BNPL) products. You will work closely with different business units to...

  • Partner Growth Manager

    3 months ago

    Johannesburg, South Africa TalentCru Full time

    We are seeking a dynamic and results-driven Partner Growth Manager to manage the on boarding and day-to-day operations of retail partners. The role involves business development, complex negotiations, and building a network of partners to drive growth for our voucher and Buy Now Pay Later (BNPL) products. You will work closely with different business units...

  • Partner Growth Manager

    3 months ago

    Johannesburg, South Africa TalentCru Full time

    We are seeking a dynamic and results-driven Partner Growth Manager to manage the on boarding and day-to-day operations of retail partners. The role involves business development, complex negotiations, and building a network of partners to drive growth for our voucher and Buy Now Pay Later (BNPL) products. You will work closely with different business units...

  • Partner Manager

    6 months ago

    Johannesburg, South Africa Sendmarc Full time

    **As we continue to grow rapidly, we are seeking a dynamic and results-driven Partner Manager to join our team and help us expand our strategic partnerships.** **Company Overview**: **Job Description Summary**: **Responsibilities**: 1. Partner Relationship Management: Build and maintain strong, long-lasting relationships with strategic partners, acting as...

  • Account Management

    7 months ago

    Johannesburg, South Africa Microsoft Full time

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

  • Specialist: Partner Account Management.commercial

    8 months ago

    Johannesburg, South Africa MTN Nigeria Full time

    Conduct day to day management of an outsourced partner, in a manner that is aligned to the Customer Support and the customer retention strategy and contribute toward MTN’s goals and ambitions - Onsite engagement with outsourced business partners to ensure MTN’s processes, and policies are adhered to - Plan, monitor and engage outsource partner to...

  • Business Partner Key Accounts

    6 months ago

    Johannesburg, South Africa Surgo HR & Training Full time

    Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Business Partner to join their team. **Job...

  • Partner Rep, South Africa

    3 months ago

    Johannesburg, South Africa Nike Full time

    Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Partner Development Manager

    2 months ago

    Johannesburg, South Africa Microsoft Full time

    As a Partner Development Manager, you are at the forefront of partner performance! You will design and deliver Partner Business Plans that align the partners’ business goals with Microsoft’s mission, culture and targets. You will bring your tenacious work ethic, your enthusiasm, optimism, and your passion to foster profound growth and change within our...

  • Partner Enablement Manager

    1 month ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    You will work closely with the AWS team and the Sales team in strategically equipping partners (ISVs - Independent Software Vendors and SMBs - Small and Medium-sized Businesses) to fully realize the value of the Cloud Service / Program through structured support and funded initiatives, to leverage cloud benefits, driving their success with cloud...

  • Account Manager

    6 months ago

    Johannesburg, South Africa Believe Resourcing Full time

    **About our Client**: One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa. **About the Role**: The Account Manager will build and grow the client...

  • Partner Rep, South Africa

    2 months ago

    Johannesburg, South Africa Nike Full time

    Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Client Partner

    6 months ago

    Johannesburg, South Africa Aleph Holding Full time

    **Are you ready to join our digital revolution journey?** **Aleph** represents the world’s leading platforms in 115+ markets, across new and existing geographies, enabling platforms like Twitter, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities....

  • Partner Enablement Manager

    1 month ago

    Johannesburg, South Africa Network Recruitment Full time

    You will work closely with the AWS team and the Sales team in strategically equipping partners (ISVs - Independent Software Vendors and SMBs - Small and Medium-sized Businesses) to fully realize the value of the Cloud Service / Program through structured support and funded initiatives, to leverage cloud benefits, driving their success with cloud adoption.It...