Outbound : Dialer Specialist
3 months ago
**OUTBOUND : DIALER SPECIALIST**
**Key Responsibilities**:
- Manage and maintain outbound dialer system, including configuration and troubleshooting
- Monitor and analyze dialer performance, making adjustments to optimize results
- Ensure compliance with regulatory requirements and company policies
- Collaborate with sales and customer service teams to achieve business objectives
- Develop and implement dialer strategies to improve customer engagement
- Provide training and support to users on dialer software and best practices
- Identify and resolve technical issues, escalating when necessary
**Requirements**:
- 2-5 years of experience with dialer software and systems
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficiency in CRM software and data analysis tools
- High school diploma or equivalent required; degree preferred
Application Deadline: 2024/09/25
Expected Start Date: 2024/09/23
-
Dialer Optimization Expert
2 days ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeJob Title: Dialer Optimization ExpertWe are seeking an experienced Dialer Optimization Expert to join our team at iSON Xperiences. The ideal candidate will be responsible for managing and optimizing our outbound dialing system, ensuring efficient and effective customer contact.Key Responsibilities:Manage and maintain outbound dialer system, including...
-
Senior Outbound Contact Specialist
1 month ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeJob SummaryWe are seeking a highly skilled Senior Outbound Contact Specialist to join our team at iSON Xperiences. The successful candidate will be responsible for overseeing and optimizing our outbound dialing system, ensuring efficient customer contact and exceptional results.Key Responsibilities:System Management: Manage and maintain the outbound dialer...
-
Outbound Dialing Specialist
2 days ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeAbout the Role: As a key member of our team, you will play a crucial role in ensuring the success of our outbound dialing operations. Your primary responsibility will be to manage and maintain our dialer system, ensuring it runs efficiently and effectively.Your Key Responsibilities:Configure and troubleshoot the dialer system to ensure optimal...
-
Customer Contact Professional
2 days ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeiSON Xperiences is seeking an exceptional Customer Contact Professional to join our team. As a key member of our team, you will play a critical role in driving business success through efficient and effective customer contact.About the Job:Manage and maintain outbound dialing system.Monitor and analyze dialer performance.Collaborate with sales and customer...
-
Outbound Sales Development Specialists
2 days ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeJob DescriptioniSON Xperiences seeks an Outbound Sales Development Specialist to join our team in Randburg. This role involves selling short-term insurance products to clients through outbound telephonic calls.Main ResponsibilitiesSell short-term insurance products to clients via outbound callsAnalyze customer needs and identify potential objectionsClosing...
-
Operations Manager
6 months ago
Randburg, South Africa BluTrain Group Full timeWe are looking for a qualified and experienced Operations Manager to join our dynamic team at our Randburg Offices. To lead, manage and ensure effective and efficient day-to-day operations of the Outbound Sales Call Centre focused on marketing credit card sales. **Required Minimum Education / Training** - Relevant degree (essential) - RE5 (Added...
-
Sales Consultants
6 months ago
Randburg, South Africa iSON Xperiences Full time**Main purpose of the job**: We are looking for committed, target drive, money hungry individuals who want to build a career in a thriving call centre. You will be responsible for meeting and exceeding monthly sales targets through inbound and outbound telephonic sales. Your resilience on the dialer, coupled with your tenacity to achieve sales targets is...
-
Insurance Sales Agent
2 months ago
Randburg, South Africa iSON Xperiences Full time**Insurance Outbound Sales Agent** **Randburg** **Basic + Lucrative Commission and Incentives** **Main purpose of the job**: We are looking for dynamic, target drive, money hungry individuals who want to build a career in the call centre environment. We offer a basic salary, plus commission and other attractive incentives. You will be responsible for...
-
Outbound Skilled Trainer
2 months ago
Randburg, South Africa iSON Xperiences Full time**OUTBOUND TELESALES: SKILLED TRAINER** The purpose of this role is to train new hires and existing hires on the required curriculum as specified by the client. In addition to client specified training the role will be responsible for identifying training gaps and developing training to close these gaps. The Training Specialist manages the activities...
-
Outbound Telephonic Sales Agent
7 days ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeJob Description:iSON Xperiences is a leading provider of innovative solutions and services. We are seeking a highly skilled and experienced Vodacom Device Insurance Specialist to join our team. The successful candidate will be responsible for selling Vodacom Device insurance products and meeting and exceeding monthly sales targets through inbound and...
-
Call Centre Agent
6 months ago
Randburg, South Africa Icon AF Full timeJob Description/Specification Sales Agent/ Lead Generation **Job Title**: Sales Agent/ Lead Generation **JOB SUMMARY** The Sales Agent is **responsible for initiating and managing relationships with customers, serving** customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily...
-
Outbound Telesales
6 months ago
Randburg, South Africa iSON Xperiences Full time**OUTBOUND TELESALES: SKILLED TRAINER** The purpose of this role is to train new hires and existing hires on the required curriculum as specified by the client. In addition to client specified training the role will be responsible for identifying training gaps and developing training to close these gaps. The Training Specialist manages the activities...
-
Sales Agent
7 months ago
Randburg, South Africa Icon AF Full timeJob Description/Specification Sales Agent/ Consultant **Job Title**: Sales Agent/ Consultant **JOB SUMMARY** The Sales Agent at is **responsible for initiating and managing relationships with customers, serving** customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily...
-
Sales Agent
6 months ago
Randburg, South Africa ICONAF Full timeJob Description/Specification Sales Agent/ Consultant **Job Title**: Sales Agent/ Consultant **JOB SUMMARY** The Sales Agent at is **responsible for initiating and managing relationships with customers, serving** customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily...
-
Vodacom Device Insurance Specialist
7 days ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeVodacom Device Insurance Specialist:iSON Xperiences is a leading provider of innovative solutions and services. We are seeking a highly skilled and experienced Vodacom Device Insurance Specialist to join our team. The successful candidate will be responsible for selling Vodacom Device insurance products and meeting and exceeding monthly sales targets through...
-
Funeral Cover Outreach Specialist
2 days ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeCompany Overview: iSON XperiencesWe are a leading provider of innovative solutions in the funeral cover industry. Our mission is to provide our clients with comprehensive and affordable funeral cover options that cater to their unique needs. We believe in building long-term relationships with our clients and delivering exceptional service that exceeds their...
-
Vodacom Sales Specialist
7 days ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeJob Title: Vodacom Sales SpecialistAbout the Role:We are seeking a highly motivated and results-driven Vodacom Sales Specialist to join our team. The successful candidate will be responsible for effectively converting data leads into successful sales, focusing on upselling and cross-selling of relevant products.Key Responsibilities:Outbound Sales:Making...
-
Client Retention Specialist
1 month ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeAbout the Role">">We are seeking a highly motivated and results-driven Client Retention Specialist to join our team in Randburg. The successful candidate will be responsible for managing challenging inbound and outbound calls related to cancellations, with the primary objective of retaining existing clients and ensuring they continue to do business with our...
-
Sales Ambassador
7 days ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeUK Campaign Job OverviewWe are looking for skilled and ambitious individuals to join our UK Campaign as a Client Experience Specialist. This is a seasonal opportunity that requires professionals with exceptional communication skills to deliver a high-end experience to clients in the UK.As a key member of our team, you will be responsible for making outbound...
-
Retention and Savings Specialist
7 days ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeSalary: Approximately R160,000 per year based on location and experienceAbout the Role:This Customer Service Agent position requires excellent communication and problem-solving skills to manage challenging inbound and outbound calls.Key responsibilities include answering calls timeously, responding professionally, and resolving customer...