Operations Manager
5 months ago
We are looking for a qualified and experienced Operations Manager to join our dynamic team at our Randburg Offices. To lead, manage and ensure effective and efficient day-to-day operations of the Outbound Sales Call Centre focused on marketing credit card sales.
**Required Minimum Education / Training**
- Relevant degree (essential)
- RE5 (Added advantage)
**Required Minimum Work Experience**
- Minimum 5 - 10 Years’ experience in Outbound Call Centre Environment selling Credit card products.
- Minimum 3 - 5 Years’ experience in Leadership role in an Outbound Call Centre;
- Good commercial understanding/awareness of best practice of outbound sales
**Technical and Behavioural Competencies Required**
- Good tactical insights into Campaign & Dialer management frameworks to facilitate operational execution
- Ability to champion challenge sales operational processes
- Good understanding of productivity and capacity management outcomes to support an outbound sales environment
- Excellent verbal and written communication skills
- Stakeholder engagement (internal and external)
- Project management / project implementation
- Proficient in Microsoft office (especially Excel)
**Good team player and detail-orientated**
- Able to work under pressure
- Good financial acumen
- Strong interpersonal; communication skills
- Management skills
**A good working knowledge and comprehension of compliance standards in terms of**:
- National Credit Act
- POPIA
- FICA/FAIS
- TCF
- BCEA
- Consumer Protection Act
- Internal Code of Conduct
**Salary**: R12 345,00 - R123 456,00 per month
Ability to commute/relocate:
- Randburg, Gauteng: Reliably commute or planning to relocate before starting work (required)
-
Operations Manager
5 months ago
Randburg, South Africa AT Recruits Full timePosition: Operational Manager Location: Johannesburg Specialization: Security Services Your Role: As our Operational Manager, you will be the driving force behind the seamless execution of security operations throughout South Africa. Your responsibilities will include: - Overseeing day-to-day security operations to ensure efficiency and effectiveness. -...
-
Operations Manager
5 months ago
Randburg, South Africa AT Recruits Full timePosition: Operational Manager Location: Johannesburg Specialization: Cleaning Services Key Responsibilities: - Oversee day-to-day operations of cleaning services across multiple sites. - Develop and implement strategic plans to ensure efficient and effective cleaning operations. - Manage and mentor a diverse team of cleaning staff, fostering a culture of...
-
Operations Manager
5 months ago
Randburg, South Africa FirstRand Full timeJob Description To effectively manage and oversee all operational aspects in the achievement of the business objectives in the Commercial Credit Team. Focus areas of the role include managing OCS queues for misaligned accounts and updating the Mandate system to taking direct responsibility for key credit projects or providing sign off or support for...
-
Operations Manager
1 week ago
Randburg, South Africa Dante Personnel Full timeOur client in the Engineering Industry is looking to employ an Operations Manager for their South African Office - The successful candidate will be Managing all aspects of the Manufacturing, Production and Logistics processMinimum requirements: Grade 12 with a Bachelors Degree in Engineering Must have a proven track record in operational excellence across...
-
Operations Manager
5 months ago
Randburg, South Africa Debt Collection Full time**About Our Company**: We are a leading outsourcing company specializing in providing exceptional customer service solutions to clients worldwide. With a commitment to excellence and innovation, we strive to deliver outstanding results while fostering a collaborative and dynamic work environment. **Position Overview**: **Responsibilities**: - Lead and...
-
Operations Manager
4 weeks ago
Randburg, South Africa FirstRand Bank Limited Full timeDescription Dear Future, Operations Manager The role requires you to effectively manage and oversee all operational aspects in the achievement of the business objectives Are you someone who can do the following: Strong analytical skills (Data Analytics) and reporting Understanding of the conveyancing process Establish, align and manage target and...
-
Operations Manager
5 days ago
Randburg, Gauteng, South Africa UDM International Ltd Full timeJob DescriptionWe are seeking a highly organized and efficient Administrator to join our team at UDM International Ltd.The successful candidate will be responsible for managing daily office operations, ensuring smooth workflows and efficient processes.Key Responsibilities:Oversee day-to-day office operations, including supplies and equipment...
-
IT Operations Manager
5 months ago
Randburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To manage computer operations infrastructure, server, networking, desktop and database administration of integrated system staff management,...
-
Operational Excellence Manager
3 weeks ago
Randburg, Gauteng, South Africa Performability Recruitment Full timeOperational Excellence ManagerAt Performability Recruitment, we are seeking an exceptional Operational Excellence Manager to join our team. As a key member of our organization, you will be responsible for driving operational excellence, managing IT Technicians, overseeing the warehouse, and ensuring the organization remains committed to...
-
Operations Manager
5 months ago
Randburg, South Africa CBRE Excellerate Full time**Main purpose / objective of the position** This role forms a critical part of the day to day functioning of a Centre; The connection and relationship between this role and the team leader are an important part of the successful management of a Centre; The implementation of tasks and understanding of this role will be critical and would include, fully...
-
Operations Manager
6 months ago
Randburg, South Africa Guardian Recruiting (Pty) Ltd Full timeWe have a vacancy for a strong, supportive leader to join our client's Team, who can take responsibility for the Centurion staff and branch performance and who can align systems and procedures and implement business strategyJob SpecificationImprove operational management systems, processes, and best practices to enhance efficiency and...
-
Regional Operations Manager
5 months ago
Randburg, South Africa Wild Peacock Products Full time**Key Responsibilities**: - **Supply Chain Management**: - Manage the entire supply chain process, including receipt, storage, and timely delivery to customers. - **Production Planning**: - Develop and implement production plans to maximize efficiency and minimize costs. - **Quality Control**: - Ensure products meet or exceed quality standards; address...
-
Senior Operations Manager
3 weeks ago
Randburg, Gauteng, South Africa Flair TM Full timeAbout this roleWe are seeking a skilled Technical Manager to lead the operational infrastructure and management of our extensive portfolio. This role involves planning, directing, coordinating, and budgeting all activities related to building construction, repairs, and maintenance.Key ResponsibilitiesOperational Management: Plan and oversee all operational...
-
Operations Excellence Manager
5 days ago
Randburg, Gauteng, South Africa Performability Recruitment Full timeAbout Performability RecruitmentWe are seeking an experienced Operations Excellence Manager to drive operational excellence and manage our team with a focus on sustainability. Job SummaryWe offer a competitive salary of $120,000 - $150,000 per annum, depending on experience, to lead our operations team in achieving business objectives while...
-
Operations Manager
6 months ago
Randburg, South Africa AT Recruits Full timeAs an Operations Manager, you are responsible for the day-to-day organising and coordinating of services and resources, liaising with clinical staff and other professionals, dealing with the public and managing complaints, and anticipating and resolving service delivery issues. You are also required to plan and implement change. **Duties of the job...
-
Administrative Operations Manager
1 week ago
Randburg, Gauteng, South Africa Kontak Recruitment Full timeLooking for a challenging role as an Administrative Operations Manager at Kontak Recruitment, a well-established institution is seeking a dedicated professional to manage administrative and operational processes related to part-time academic staff. As a key member of the team, you will oversee onboarding, documentation management, and claims processing...
-
Financial Operations Manager
1 week ago
Randburg, Gauteng, South Africa Placement Point Full timeWe are seeking a highly skilled Financial Operations Manager to join our team at Placement Point. This is an exciting opportunity for someone with experience in financial management and operations to take on a challenging role that requires strong organizational, communication, and problem-solving skills.About the RoleThe successful candidate will be...
-
Financial Operations Manager
3 weeks ago
Randburg, Gauteng, South Africa Full Circle Selection Full timeJob Title: Financial Operations ManagerWe are seeking an experienced Financial Operations Manager to join our team at Full Circle Selection.Key Responsibilities:Manage accounts receivable, ensuring all billing is accurate and timely.Oversee accounts payable and ensure timely payments.Manage cash flow and perform all banking tasks.Facilitate and coordinate...
-
Financial Operations Manager
4 days ago
Randburg, Gauteng, South Africa Dante Personnel Full timeJob DescriptionWe are seeking a highly skilled Financial Operations Manager to join our team at Dante Personnel in Midrand.Job ResponsibilitiesBank Statement Management: Daily monitoring of the firm's bank statements for payments received, capturing these on the accounting program, and updating the system accordingly.Invoice Management: Capturing invoices...
-
Finance Operations Manager
2 weeks ago
Randburg, Gauteng, South Africa Sisol Projects Full timeJob DescriptionWe are seeking a highly skilled Finance Operations Manager to join our team at Sisol Projects.ResponsibilitiesManage the finance department's operations, ensuring continuity and efficiency in financial processes.Adopt and implement business best practices to drive performance improvement.Maintain relationships with internal stakeholders,...