Territory Manager

7 months ago

Johannesburg, South Africa TotalEnergies Full time

**Pays**

Afrique du Sud

**Lieu**

South Africa

**Lieu de travail**

JOHANNESBURG(ZAF)

**Société employeur**

TotalEnergies Marketing South Africa (Pty) Ltd

**Domaine**

Commerce

**Type de contrat**

CDI

**Expérience**

Minimum 3 ans
- Business Degree and 3 years experience gained in a petrochemical, production or business environment,
- Understanding of TSA Network and supporting functions business models and processes,
- Knowledge and deep entrenchment of Total’s ambitions and values as well as roadmaps, including TSA’s policies and procedures
- People Management & Communication Skills
- English is the working language

**Activités**

**The Territory Manager handles day-to-day operations at sites in his / her area**:

- Manage all commercial aspects of contracts with dealers
- Oversees the implementation of all new dealers (new dealer or transfer)
- Manages the full Contract process o CODO agreements - ensure all CODO sites have signed agreements including updated cost schedules o Ensure that at 3 years, the dealer is reviewed for cancelation or renewal through proper Business Review process
- Recovers receivables and collects unpaid invoices
- SALSA - adhere to the monthly KPI’s (Visit reports, Quick Checks, Action Plans, Contradictory dips); Ensure weekly site visits planned on SALSA; Recording of prospects - ensure close out in SALSA
- Individual spends at least 70% of his time at service stations
- Ensures compliance with the terms of the contract in the field of maintenance (Who does what?); Follows up with Maintenance team to ensure commitment to timelines

**The Territory Manager develops his/her portfolio**:

- Influences the network development policy in his / her area in close collaboration with Retail Investment / Development team through organising and leading, at least once a year, a NFT meeting with maintenance, SFS, management, optimisation, development...
- Conducts competitive and sector intelligence (prices, services, offers, innovations...)
- Develops his/her portfolio by qualifying potential prospects and suggesting what economic terms should be granted (CODO + land)
- Reports all installation opportunities (DODO) to the development section
- Defends existing DODO’s in portfolio by working with Investment team to identify sites that are close to end of contract/lease; Ensure that sales agreements and/or lease agreements signed within an appropriate timeline to ensure business continuation
- Motivate for suitable QSR/non-fuel activity, including completing required documentation

**The Territory Manager takes part in managing human resources and positions in the Young Dealer stations**:

- Assists in recruiting dealers, if necessary with the help of a dedicated team and / or trainer; Assists with recommending caretaker dealers as and when required
- Applies the promotion policy in the YD model; Becomes an ambassador for the YD program by supporting the YD’s in his/her area through coaching and mentoring
- Detailed TEMPO analysis to provide financial guidance to the YD as well as to ensure that the site financials are clear to all internal stakeholders; Completion of TEMPO reports on time as per the requirements of retail Business Support in line with the YD Steering Committee timelines
- Ensures station staff attends compulsory training sessions (HACCP, Fire Fighting )
- Coaches dealers and gives them one-on-one advice
- Assists in developing, coaching and mentoring new sales staff to promote a positive working environment which will attract and retain skilled staff

**HSSE**:
To effectively manage and minimize HSSE risk within area of responsibility by ensuring:

- Compliance with all HSSE Policies, rules, guideline and legal requirements; Including HACCP enforcement and monitoring
- Promotion of safe working environment and positively contributing to the company HSSE KPIs and risk reduction strategies;
- That HSE competency requirements are identified & enforced within area of responsibility. Territory Manager specific HSSE requirements: Control of standards in terms of safety and security (equipment and processes)
- Responsible for wet stock flows and management of all sites and ensures that dealers/contractors adhere to wet stock policies and procedures
- Assists in the investigation, management and resolving of SOC wet-stock losses
- Ensures that dealers/contractors control delivery and unloading of product on site
- Attends and contributes to Wet-stock Committee area reviews organised by wet-stock management team
- Ensures HACCP requirements are implemented at all food handling sites (ensures each site has submitted a portfolio of evidence and ensures the site adheres to required practises)
- Logging of Near Misses as per agreed departmental commitments
- Ensure all incidents logged are closed in INTELEX with the required comments by incident/site

**Contexte et environnement**
- Optimising the performance of a defined number of service stations through indepen

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