Escalations Supervisor

**STORES SUPERVISOR**: **INTRODUCTION**:Your appointment as Stores Supervisor in the Technical Department is hereby endorsed. This job description supercedes all previous job descriptions issued to you. **REPORTING**: In the execution of your duties, you will report to the Regional Manager - Technical. **PURPOSE**: The aim of Stores Supervisor is to ensure...

**Main Purpose of the Job** - To manage a team of Collections Agents to collect on delinquent accounts in an efficient and effective manner.. **Minimum Experience** - 1-year supervisory experience - 3 years working experience in a Call Centre **Improve Cash Collections and **efficiencies.** - Control and manage targets for the team. - Identify gaps between...

**DESCRIPTION** The CCTV division requires a CCTV supervisor to lead the current team of CCTV operators and oversee the daily operational work of the CCTV department within the Inland Monitoring Centre. **REPORTING** The incumbent will report to the CCTV Monitoring Centre Manager - Inland. **QUALIFICATIONS AND ATTRIBUTES** - Compulsory: - CCTV/LPR...

**Surveillance General Manager** - ** General Description**: The general manager will be responsible for the management of the Surveillance division within the Fidelity group (reporting to the FADT structure). The division is responsible for set products build around the South African Market’s surveillance requirements. The incumbent will be responsible...

The Security Supervisor is responsible for assessing security risks and threats to the organisation and implementing operational methods and processes that mitigate physical security services; i.e. guarding, patrolling, regulating all access and egress, concierge service to the DBSA and the provision of VIP protection services as and when required. The...

**Job Advert Summary**: Eduvos is looking to employ a Credit Controller Supervisor at our Midrand campus on a permanent basis. **Type of appointment**: Permanent **Purpose**: To reduce Eduvos debt through the management of the credit control team. **Minimum Requirements**: National Diploma Financial Accounting / Credit Management or Degree in Finance At...

Electrical Supervisor (Light current) - Midrand, Gauteng - Job ID 3669 Electrical Supervisor (Light current) to maintain the Operator’s assets and ensure that safety, quality, and performance targets are achieved. To execute maintenance policy, standards, procedures and ensure reliable safe system. To ensure seamless travel for our customers that is safe,...

**Electrical Supervisor - Light Current (Maintenance) - Midrand, Gauteng - Ref: 1211057-5** Electrical Supervisor with light current experience to maintain the Operator’s assets and ensure that safety, quality, and performance targets are achieved. To execute maintenance policy, standards, procedures and ensure reliable safe system. To ensure seamless...

**Settlements Supervisor - FCS Head Office in Midrand** **Reporting to - Settlements Manager** **Devision - Operational Finance (Cash Processing)** **Job Introduction**: Overall administration and oversight of the settlement process in line with company policies and procedures and that the client’s needs are always efficiently and professionally...

**Reporting to**: Contact and Monitoring Centre Manager - Inland **Overall Purpose of the Job**: To effectively manage a level 1 Inbound team in the CCC (Customer Contact Centre). This would include ensuring effective Client Communications, Client service, and administration. Daily management of level 1 inbound team to achieve overall company objectives,...

Key Tasks and Responsibilities - Support Supervisors and escalate breakdowns to maintenance and or Production Manager as per the escalation procedure - Ensure stock is labelled and barcoded correctly and is comparable to standards before leaving the facility. - Ensure daily production targets are achieved and commentary available for variances - Ensure short...

**Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle...

WE'RE HIRING!! INTERESTED? THEN APPLY!! Shopper & Driver Supervisor role in the following region: - Gauteng - Mall Of Africa. Gauteng Must have minimum requirements as follows: Job purpose To effectively coach and lead their team in achieving the agreed goals by developing the necessary skills of each team member in achieving the required...

Electrical Supervisor (Light current) to maintain the Operator’s assets and ensure that safety, quality, and performance targets are achieved. To execute maintenance policy, standards, procedures and ensure reliable safe system. To ensure seamless travel for our customers that is safe, reliable, comfortable, and friendly. **Position details**: Type:...

The purpose of this job is to make sure that the overall quality and level of standards at Rectron are upheld through the assembly of all BTO units. It is the responsibility of this person to make sure that all SLA’s are met and that turnaround and efficiency targets are met. **Outputs and Responsibilities** Ensure that all parts are supplied as per...

Gauteng, Midrand - R 25000 A leading FMCG company seeks a Credit Controller with a strong background in the industry. To maintain the allocated debtors book within the targets set by adhering to the Company’s Credit Policy and procedures. **Requirements**: - **FMCG experience is a must**: - Matric certificate with a Diploma will be advantageous -...

**Job Duties/Responsibilities will include**: - Process work according to jobs assigned. Receive work via dialler. Ensure adherence to processes. Escalate all unresolved queries to supervisor/manager. All processing to be effective, timeous and accurate. - Ensure effective communication to client via feedback. Ensure all queries successfully resolved....

Electrical Supervisor with light current experience to maintain the Operator’s assets and ensure that safety, quality, and performance targets are achieved. To execute maintenance policy, standards, procedures and ensure reliable safe system. To ensure seamless travel for our customers that is safe, reliable, comfortable, and friendly. Requirements: B....

**Responsibilities**: - Provide initial hardware support - Effectively resolve customer complaints - Log and close calls in the call desk system - Maintain real-time call updates in the system - Identify issues and escalate them to supervisors - Offer product and service information to customers - Manage a high volume of inbound and outbound calls...

**Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle Queries and Cancellations for both Dealer, IIP and In-House...