Escalations Supervisor

**STORES SUPERVISOR**: **INTRODUCTION**:Your appointment as Stores Supervisor in the Technical Department is hereby endorsed. This job description supercedes all previous job descriptions issued to you. **REPORTING**: In the execution of your duties, you will report to the Regional Manager - Technical. **PURPOSE**: The aim of Stores Supervisor is to ensure...

Job Summary: The Credit Control Supervisor is responsible for leading and overseeing the credit control team to ensure efficient and effective collection of outstanding debts and manage the credit control process. The Credit Control Supervisor will work closely with internal departments and external stakeholders to resolve payment issues, minimize bad debts,...

**SETTLEMENTS SUPERVISOR** **FCS Head Office - Midrand** **Reporting to - Settlements Manager - Zak Croukamp** **Job Introduction**: Overall administration and oversight of the settlement process in line with company policies and procedures and that the client’s needs are always efficiently and professionally met. **Key Performance Areas: (not totally...

The Security Supervisor is responsible for assessing security risks and threats to the organisation and implementing operational methods and processes that mitigate physical security services; i.e. guarding, patrolling, regulating all access and egress, concierge service to the DBSA and the provision of VIP protection services as and when required. The...

**Job Advert Summary**: Eduvos is looking to employ a Credit Controller Supervisor at our Midrand campus on a permanent basis. **Type of appointment**: Permanent **Purpose**: To reduce Eduvos debt through the management of the credit control team. **Minimum Requirements**: National Diploma Financial Accounting / Credit Management or Degree in Finance At...

**Job Description: Level 2: Call Centre Sales Supervisor =Sales Outbound and Reconnection** **JOB TITLE**: Level 2 Call Centre Sales Supervisor (Customer Relations Coordinator Contact Centre) Reconnections **MAIN PURPOSE OF JOB**: - Ensure every moving client of FADT is assisted according to the required process. Achieve the required appointment numbers...

Proposed Job Title: Level 2 Call Centre Sales Supervisor -Outbound Reconnections Grade: Reporting to: CCC Outbound Sales and Client Retentions Manager **Job Summary Information** Function: Ensure every moving client of FADT is assisted according to the required process. Achieve the required appointment numbers for Reconnections and...

**Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2** Reporting to: Customer Service Retention Supervisor Overall Purpose of the Job: Support and provide superior service to internal and external customers cancel. **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service...

JOB TITLE : HYGIENE OPERATIONS SUPERVISOR- CLEANING LOCATION : FIDELITY CLEANING SERVICES REPORTS TO : HYGIENE ADMINISTRATOR - CLEANING **CORE PURPOSE**: To be responsible for all internal cleaning and hygiene administration, internal cleaning material and hygiene refill quotations and dispatching of stock and to ensure all processes are complied with...

**MAIN PURPOSE OF JOB**: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment - Experience in people...

**ATM Reconciliation Manager** **FCS Head Office - Midrand** **Reporting to ATM Executive** **Minimum Requirements**: - 3 years supervisory experience - Previous ATM Management experience would be highly beneficial - Computer Literacy in MS Office Packages essential, with specific reference to advance Excel - Knowledge of administrative procedures -...

**Responsibilities**: - Provide initial hardware support - Effectively resolve customer complaints - Log and close calls in the call desk system - Maintain real-time call updates in the system - Identify issues and escalate them to supervisors - Offer product and service information to customers - Manage a high volume of inbound and outbound calls...

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI’s is achieved at all times. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy...

**Listing reference**: adapt_000141**Listing status**: Online- **Position summary** **Industry**:IT & Internet - **Job category**:Hospitality, Hotel, Catering, Tourism and Travel**Location**:Midrand - **Contract**:Permanent**EE position**:Yes**About our company** - A provider of leading specialised software and digitally-led business solutions that assist...

**JOB DESCRIPTION - TECHNICAL DISPATCH AGENT LEVEL 2** DEPARTMENT: CCC Customer Contact Centre REPORTS TO: Technical Supervisor BASED IN: Midrand JHB QUALIFICATION & EXPERIENCE: - Grade 12 - Customer Service oriented and experience - Coordinating Schedules & Appointments - Call Centre experience beneficial - Continuous Improvement experience...

**Vacancy**: Commercial Service & Maintenance Technical Coordinator **Region**: Midrand - Commercial **Reporting to**: FADT Commercial Technical Supervisor **Overall purpose of the job**: Engage with the client, technicians on all Commercial Security Product queries. and arrange an appointment for the technician. **Duties & Responsibilities**: -...

**SPARK/NCR ATM SUPERVISOR** **Reporting to - Spark/NCR ATM Manager** **Division - Operational Finance (Cash Processing)** **Job Introduction**: Overall administration and oversight of the Spark/NCR ATM recon process in line with company policies and procedures and that the client’s needs are always efficiently and professionally met. **Key Performance...

KEY RESPONSIBILITIES - Conduct Machine lock out during maintenance. - Adhere to correct Procurement Processes and 3rd party management processes. - Analyses all work to establish repetitive problems; conducts root causes of failures and establishes preventive measures. - Involvement with performing periodical preventative maintenance planning,...

**Accounts Payable Clerk** Reporting to: Accounts Payable Supervisor **Overall Purpose of the Job**: You will be accountable and responsible for the timeous payment to all vendors for work provided or services rendered to Fidelity ADT (Pty) Ltd within contractual payment terms and ensuring housekeeping of all vendor accounts in SAP are managed...