Customer Service Supervisor

**Overall Purpose of the Job**: To effectively manage the Client Services Department in terms of Client Liaison, Client Communications, Client Retention and administration. Dealing with client complaints/queries and management of staff. **Minimum Qualifications and Experience**: - Tertiary qualification an advantage - Relevant experience, and proven track...

**Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle...

**Warehouse Supervisor** This person is responsible for overseeing the general operations of the warehouse and its staff. We are looking for an experienced Warehouse Supervisor to oversee and coordinate the daily warehousing activities. You will implement production, productivity, quality, and customer service standards and achieve the appropriate level of...

Company DescriptionLGC Standards is a division of LGC Group, the UK's designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the...

Get AI-powered advice on this job and more exclusive features.Company DescriptionLGC Standards is a division of LGC Group, the UK's designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than...

Call Centre SupervisorOur client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.Duties & ResponsibilitiesReporting to the Credit and Call Centre Manager, the Call Centre Supervisor is responsible for the effective management of the Call Centre team whose primary objective is to provide...

**Store Supervisor - Crocs-Mall of Africa** **Company Values**: - We commit to the wellbeing of our team - We work with a positive attitude - We believe in our team **Responsibilities**: - Opening & closing procedures - Cash ups & banking - Housekeeping (FOH & BOH) - PI & Cycle counts - Stock replenishment - Dispatch & receipt of stock - POS control -...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI’s is achieved at all times. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy...

**Purpose**: The supervisor is primarily responsible for overseeing the daily operations in the distribution centre. The supervisor is also responsible to ensure that the staff are productive at all times. **Responsibilities**: **Logistics Supervisor** - Follow up on the Studio system on all orders placed before the given time and ensuring that they are...

**Job ID**:13131**Position Type**:Full-Time**Job Function**:Distribution / Logistics / Supply Chain**Workplace Type**:Distribution Center**Division**:TFG Logistics**Province**:Gauteng**Location**:Johannesburg North**Suburb**:Midrand (Midrand)Position Description: **TFG Logistics’** Midrand Distribution Centre is expanding to deliver on our promise to our...

Job description We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

Assisting in the formulation of targets for individuals and teams - Answering questions from staff and providing guidance and feedback **Job brief** We are looking for a competent **Junior Call centre supervisor** to organize and direct the staff of our call centre. You will be responsible for assessing their work and give them feedback to maximize...

**About Us**: **Fedics **is in search of a committed, adaptable, and self-managed **Supervisor** to oversee the standard of food service and ensure that the outlets operate effectively in a commercial setting. The incumbent will be in charge of leading the unit by establishing and upholding standards for service delivery. Lead, inspire, and educate your...

QUALIFICATIONS: - Experience & Ability: - Must have minimum Matric qualification- - A strong sales background is essential, with experience in coaching and mentoring team members and good team leadership experience and skills.- - A minimum of 2 years team leader/supervisor experience- - Excellent telephone manner- - High level of computer skills- - Strong...

**QUALIFICATIONS**: **Experience & Ability**: - Must have minimum Matric qualification - A strong sales background is essential, with experience in coaching and mentoring team members and good team leadership experience and skills. - A minimum of 2 years team leader/supervisor experience - Excellent telephone manner - High level of computer skills - Strong...

. **Position: Customer Service Lead** **Based: Midrand, South Africa** Reporting to Senior Supply Chain Manager you will be responsible for managing sales order processing for an assigned portfolio of accounts, maintaining the highest possible service levels while keeping costs to a minimum. **MAIN RESPONSIBILITIES** - Management of timely and within...

**About Us**: We require a Supervisor in the Catering facility, in the absence of the Catering Manager/Front of House Manager to manage staff, ensure they achieve their full potential and to reach the higest level of service is provided to all customers. We are currently looking for a Supervisor to manage the kitchen porters, making sure the kitchen is a...

**Credit Supervisor** A vacancy exists for a Credit Supervisor stationed at Fidelity SecureDrive. The position will report to the Credit Manager. The main purpose of the position is to assist the Credit Manager and to give support to Credit Controllers. **Skills required**: - Minimum Matric Certificate - Credit Management Certificate (Preferable Level...

Datacentrix is a cutting-edge IT solutions provider seeking a skilled First Line Support Engineer to drive exceptional customer service.Job Summary:The successful candidate will be responsible for providing timely and effective support to customers, resolving issues efficiently and effectively.Key Requirements include MCSE certification, previous experience...

The Role: **Job Title**: Customer Service Consultant â?? Level 1 **Job Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Contract  **OVERALL PURPOSE OF JOB**: Skills and Experience: **Main Responsibilities (including but not limited to)**: - Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers...