Supervisor: Collections Call Centre

**Purpose of the Job**: Collections on accounts that are in arrears in order to rehabilitate the accounts in a cost effective manner. This is done primarily by telephone. Data capturing. Identifying queries and complaints on accounts. Customer Service. Achieve set productivity and collection targets. **Requirements**: - Matric - MUST - 1 year working...

Assisting in the formulation of targets for individuals and teams - Answering questions from staff and providing guidance and feedback **Job brief** We are looking for a competent **Junior Call centre supervisor** to organize and direct the staff of our call centre. You will be responsible for assessing their work and give them feedback to maximize...

Hahn Collections is looking for a strong and motivated Debt Collection Team Leader to join our team. **REQUIREMENTS**: - Matric Certificate - Tertiary qualification or course is advantageous, but not required - 5 years of debt collection call center experience, 2 years of management experience in debt collection - Strong debt collecting skills with a...

Willing to work the night shift or public holidays. - Meet daily service delivery to customers as per the set quality assurance guidelines. - Maintain customer relationships by following quality assurance guidelines. - Participate in coaching and development plans received from Supervisor. - Ensure correct product information is communicated to the customers...

**Responsibilities**: - Provide initial hardware support - Effectively resolve customer complaints - Log and close calls in the call desk system - Maintain real-time call updates in the system - Identify issues and escalate them to supervisors - Offer product and service information to customers - Manage a high volume of inbound and outbound calls...

Hahn Collections is looking for a strong and motivated Debt Collection Team Leader to join our team. **REQUIREMENTS**: - Matric Certificate - Tertiary qualification or course is advantageous, but not required - 3 years of debt collection call center experience, 1-2 years of management experience in debt collection - Excalibur & Swordfish Debt Collection...

A Towing and Recovery Company is looking to employ a Call Centre Agent with previous Call Centre experience. Well Spoken Computer Literate Ability to Multi Task Ability to work shifts Able to use Google Maps and all other relevant apps **Salary**: R6,000.00 - R7,000.00 per month **Experience**: - Call Centre: 2 years (preferred)

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales. We are looking for a Call Centre Agent to join our team and take...

Must be computer literate Basic knowledge of debt collection systems ( Excalibur or Swordfish) Minimum experience required is 6 months in debt collection and 1 year in Customer service **Job Types**: Full-time, Permanent **Salary**: R3,500.00 - R4,500.00 per month

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

Handling Inbound and Outbound Calls, Ensure that Customers make buying Decisions, Cold Calling. **Job Types**: Full-time, Part-time Part-time hours: 40 per week **Salary**: R6,000.00 per month Ability to commute/relocate: - Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required) **Experience**: - Cold calling: 3 years...

**Job Title**: Manager of Call Centre Customer Services **Subsidiary**: MobifyTracker PTY LTD **Location**: Midrand **Job Type**: Full-Time We are seeking a highly skilled and motivated individual to join our team as a Manager of Call Centre Customer Services. As the Manager, you will be responsible for overseeing the day-to-day operations of our call...

**Job Duties/Responsibilities will include**: - Process work according to jobs assigned. Receive work via dialler. Ensure adherence to processes. Escalate all unresolved queries to supervisor/manager. All processing to be effective, timeous and accurate. - Ensure effective communication to client via feedback. Ensure all queries successfully resolved....

Key Performance Area: - Manage operations and teams - hourly, daily and monthly KPIs - Hiring, training, coaching, and leading call centre and sales representatives as they provide support for customers - Maintain and grow existing relationships with clients - Contribute to improving our current products and services - Actively seek out and pursue new...

We are committed to creating a vibrant working environment where all employees are passionate and excited about their contribution. Our on-going aim is to be recognised as a leading FMCG employer and to create a working environment where people feel free to share ideas and goals. A career opportunity has arisen in the** Call Centre Consumer Lines Department...

Medium to large size conference centre in Midrand looking for male individuel to supervisor and manage daily conferences and/or events and/or banquets. 1. Computer literate. 2. Fluent in English. 3. Conferencing and event knowledge. 4. Food and beverage knowledge. 5. Bar and bar cash up procedures knowledge. 6. Needs to be able to manage casual...

Description:Contract Renewal:To effective collect outstanding debt and prevent Bad Debt for Vodacom Corporate, Business and Consumer collection portfolio and ensure that the accounts are paid when dueTo assist and empower other Vodacom Departments on Collections calls via Real- time Helpdesk in a Blended Contact Centre environment.• To minimise bad debt•...

**MAIN PURPOSE OF JOB**: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment - Experience in people...

**RESPONSIBILITIES** SoluGrowth is looking for Call Centre Agents to respond and to resolve customer requests, enquiries, queries, and complaints via multimedia channels. - Offers a solution-based approach to all customer interactions tailored to the needs of the individual customer. - Responds to all customers with willingness and appropriate tone and...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales. We are looking for a Maintenance Call Centre Agent to join our...