Collections Agent
4 weeks ago
**Job Duties/Responsibilities will include**:
- Process work according to jobs assigned. Receive work via dialler. Ensure adherence to processes. Escalate all unresolved queries to supervisor/manager. All processing to be effective, timeous and accurate.
- Ensure effective communication to client via feedback. Ensure all queries successfully resolved. Proper telephone ettiquette. Record client profile. Deliver high level of Call Centre Service. Excellent knowledge on the card product to ensure that agents can resolve client queries. Call Management, i.e Call Volumes, Call duration, Call delay;
- Ensure all external processes are met as per SLA with clients by all incoming queries, claims processed according to SLA time standards. No issues/complaints due to process deviations. No process problems identified and solutions recommended. No audit report with repeat findings; and
- Manage time and deadlines through planning and prioritising appropriately; be flexible and open to feedback (colleagues & clients); actively drive own learning and development.
- Matric / Grade 12 / Senior Certificate
- Computer Literate
- Administrative procedures and systems
- Data analysis
- Building Customer Loyalty
- Communication
- Decision Making
- Energy
- Stress Tolerance
- Tenacity
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Debt Collection Agent
2 weeks ago
Midrand, South Africa Hahn Collections Full timeTo handle inbound and make outbound calls - Making promise to pay with clients - Converting PTPs into signed Acknowledgment of Debt - Capturing all activities on a debt collection management system Skills and abilities - Clear voice + communication (Read, Speak, Write) - Speed & Accuracy (Data entry) - Computer literacy - Product Knowledge municipal...
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Debt Collection Agent
3 days ago
Midrand, South Africa STRAUSS DALY ATTORNEYS Full timeDebt Collections Agent Required Reputable company located in the Midrand area is looking for a collection’s consultant preferably with a minimum of 1-year experience in the debt collections environment. Contract to permanent based on performance. **Requirements**: - Excellent Typing Skills - Bilingual - Will be an advantage if you can speak Afrikaans,...
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Debt Collection Agent
3 weeks ago
Midrand, South Africa A1 Financial Services Full timeWe are looking for reliable and self-driven **Hardcore Debt Collector** agents to join our team. This is a fantastic opportunity to join a young dynamic organization. You will be responsible for contacting debtors and negotiate payments. With potential growth within the company, this could be just the opportunity that you’ve been looking for. Our...
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Collections Agent
3 weeks ago
Midrand, South Africa Tower Group Full timeDescription:Contract Renewal:To effective collect outstanding debt and prevent Bad Debt for Vodacom Corporate, Business and Consumer collection portfolio and ensure that the accounts are paid when dueTo assist and empower other Vodacom Departments on Collections calls via Real- time Helpdesk in a Blended Contact Centre environment.• To minimise bad debt•...
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Collections Supervisor
1 week ago
Midrand, South Africa Fidelity Services Group Full time**Job Summary Information** Function: - Supervise daily tasks within the Residential and Commercial Collection teams - Ensure timeous collection of due & overdue debtor accounts - Evaluate staff performance (individual & team) - Develop & train staff - Ensure compliance with departmental goal, policies, procedures & initiatives - Prepare...
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Debt Collection Agent
2 days ago
Midrand, South Africa Mobify Tracker Full time**Responsibilities**: - Develop and maintain a thorough understanding of relevant laws and regulations governing debt collection practices - Maintain accurate and up-to-date records of all interactions with debtors, including payment agreements, disputes, and any other relevant information - Identify and escalate high-risk accounts or potential legal issues...
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Debt Collection Agent
4 days ago
Midrand, South Africa Mobify Tracker Full time**Responsibilities**: - Develop and maintain a thorough understanding of relevant laws and regulations governing debt collection practices - Maintain accurate and up-to-date records of all interactions with debtors, including payment agreements, disputes, and any other relevant information - Identify and escalate high-risk accounts or potential legal issues...
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Call Centre Agent
4 weeks ago
Midrand, South Africa Hahn Collections (Pty) Ltd Full timeMust be computer literate Basic knowledge of debt collection systems ( Excalibur or Swordfish) Minimum experience required is 6 months in debt collection and 1 year in Customer service **Job Types**: Full-time, Permanent **Salary**: R3,500.00 - R4,500.00 per month
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Call Centre Agent
1 week ago
Midrand, South Africa Hahn Collections (Pty) Ltd Full timeMust be computer literate Basic knowledge of debt collection systems ( Excalibur or Swordfish) Minimum experience required is 6 months in debt collection and 1 year in Customer service **Salary**: Basic + incentives **Job Types**: Full-time, Permanent **Salary**: From R4,000.00 per month Ability to commute/relocate: - Midrand, Gauteng: Reliably...
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Team Leader
2 weeks ago
Midrand, South Africa Hahn Collections (Pty) Ltd Full time**Team Leadership**: - Lead, motivate, and inspire a team of debt collection agents. - Provide ongoing coaching, training, and feedback. - Foster a positive and collaborative team environment. **Performance Management**: - Monitor and evaluate individual and team performance. - Implement strategies to address performance gaps. - Conduct regular...
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Debt Collection Agent
2 weeks ago
Midrand, South Africa Premier Internet Solutions Full timeresponsible for helping to get paid money they are owed. Their main duty is **to find people who owe money from overdue bills and negotiate payments**. **Job Types**: Full-time, Permanent **Salary**: From R2,500.00 per month Ability to commute/relocate: - Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)
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Residential Sales Agent
1 week ago
Midrand, South Africa Kontak Recruitment SA Full timeMidrand, Gauteng - Real Estate **Residential Sales Agent (JB3812)** Midrand, Gauteng R10 - 12 000 basic plus commission - benefits include: A company car, cell phone, laptop and monthly incentives on achieved sales targets Permanent A distinguished developer, recognized for its unwavering commitment to premium projects in the Gauteng region, is actively...
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Registration Support Centre Agents X3
4 weeks ago
Midrand, South Africa IIE MSA and IIE Varsity College Full time**Direct Reporting Line**: Deputy Head: Academic Operations **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher...
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Client Services Business Agent
2 weeks ago
Midrand, South Africa Sanlam Full time**Who are we?** - Job Description- We are looking for a vibrant, tenacious, and determined individual for the Business Agent role.- Minimum Qualification Required- Grade 12/Standard 10/NQF 4 - RE5 - Fais Credits - Minimum Experience- Minimum of 3 years of Call Centre experience with at least 2 years in personal lines - Minimum of 2 years’ experience in...
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Customer Support Agent
2 weeks ago
Midrand, South Africa Ultra Personnel Full timeGrade 12 (Matric) is essential. Minimum of 3 years Customer Support experience is required Experience in a Medical field is essential Proficiency in MS Office, specifically Excel (advanced), MS Word and Outlook is essential. Computer literacy on Syspro or SAP or similar ERP systems will secure. You will process orders received from customers and respond...
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Administrator: Shipping
2 weeks ago
Midrand, South Africa Mustek Full time**Purpose**: Arrange cargo collections from various origins and issue shipping orders for air and sea freight respectively. Collate pre-alert paperwork for clearing and update ETA. Generate clearing instructions as well as pre-check the agent bill of entry before customs release. Arrange collection from the airline within the free period to avoid incurring...
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Customer Services Clerk
1 week ago
Midrand, South Africa Freightmore Full time**Minimum Requirements**: - 2 years of freight industry experience in a similar role - Grade 12 or equivalent - Sound geographical knowledge of Johannesburg - Administration and organizational skills - Problem-solving - Reliable and trustworthy - Must be a team player and adapt to change easily - Parcel Perfect is advantageous - Attention to detail and...
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Administrator - Case Management Department
3 days ago
Midrand, South Africa Dante Personnel Full timeGauteng, Midrand - R 10 000 - R 15 000 Well establish company specializing in Medical and Legal Management, Assessments, Administrations and Verifications is looking for Agents / Administrator in their Case Management Department **Minimum requirements**: - Matric - Excellent Drafting Skills - Proficient in Excel - Collecting of Documents - Dealing with...
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Customer Support Agent
7 days ago
Midrand, South Africa Ultra Personnel Full timeArea of ResponsibilityProcess sales orders received through email and internal websites within 24 hoursLiaise with customers telephonically and on emailGenerating quotes Invoicing hospital orders according to tender pricingDeal with Sales Consultants regarding queries, requests, sales orders, medical kits etc.Release backorders, should it be requestedSending...
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Client Service Business Agent
7 days ago
Midrand, South Africa Sanlam Full timeClient Service Business Agent Date: 6 Feb 2025 Location: Midrand, Gauteng, ZA Company: Sanlam Group Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a...