Assistant Weddings and Events Co-ordinator

2 weeks ago

Cape Town, South Africa HotelJobs.co.za Full time

**JOB PURPOSE**: To liaise with all clients, ascertaining their requirements and coordinating as well as successfully executing weddings and events in a timely manner in accordance with the set standards of the hotel, with the intention of ensuring that the highest standard of performance and service is achieved by all relevant parties.

**MINIMUM EXPERIENCE AND QUALIFICATION REQUIRED**:Grade 12Hotel, Food and Beverage or Events Diploma2 years Wedding / banqueting reservations and operations experience in a 4* or 5* Hotel.Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel and Sales and CateringSound business acumen/Ability to interpret budgets and Business Reports. PNLs and forecasts.Highly presentableExcellent command of the English language with solid verbal and written communication skillsAble to work flexible hours including weekends and public holidays

**ADVANTAGEOUS EXPERIENCE AND QUALIFICATION DESIRED**:Previous Food and Beverage operational experience mandatoryThird European languageKnowledge of OperaKnowledge of MicrosFluency in Xhosa and/or Afrikaans

**KEY PERFORMANCE OBJECTIVES**:creatively seeking opportunities to surprise and delight our guests by actively listening to them and building positive relationships and emotional connectionsworking together with your manager and team to be as effective and productive as possible by accepting constructive feedback and embracing all training and development opportunities made available to youbeing aware of the emergency evacuation, security and fire procedures of the Hotel and to be constantly vigilant of the health, safety and security aspects; and reporting any risks to the Health and Safety Chairperson and/or Security Managerto actively seize opportunities to minimise our carbon footprint by reducing wastage as much as possible without compromising on guest service standardsTo ensure that the highest standard of performance and service is achieved when selling, reserving, planning and executing weddings, events and additional servicesTo process all enquiries timeously and efficientlyTo ensure harmonious relationships exist with other departments, suppliers and hotel management by maintaining clear and prompt communication between all parties; and ensuring that all correspondence with clients reflects the professionalism of the company standard and enhances the relationships with key suppliersTo maximize revenue generating opportunitiesTo liaise with clients, ascertaining their requirements and co-ordinating these needs to ensure the successful execution of their wedding function.To be present on the day of event, coordinating all setups and preparations, overseeing all of the couple’s and family’s needs leading up to and on the wedding day as well as assisting the Banqueting Manager where needed.To assume the duties of the Hotel Wedding Coordinator in his/her absenceTo ensure that the highest standard of performance and service is achieved when selling, reserving, planning and executing wedding and events or additional servicesCommunicating with vendors to confirm logistics and review contractsCompleting a final checkup on the venues for the ceremony and receptionMeeting with the couple a few weeks before the weddingManaging the RehearsalsCreating a comprehensive timeline and floor plansTo ensure the accuracy of all reservation to ensure an exceptional guest experienceTo liaise with clients, ascertaining their requirements and co-ordinating these needs to ensure the successful execution of their wedding function.Prepare and present financial and operational reports as required by the business needsAccurate account management;To update and maintain the enquiry report and conversion statistical report.

Own vehicle is a must.

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