Ebike Technical Support Technician
7 months ago
**JOB PURPOSE**:
Act as a Service & Support Technician for EBike Bosch motors, spares, software installation/upgrades, troubleshooting.
**DUTIES**:
- Oversee repairs, liaise with manufacturer regarding warranty/guarantees/returns.
- Stock control and assist in the general smooth-running of maintenance and tech support
- Provides necessary documentation and reports.
- Provide product training and insight, repairs and support (internally and to dealers and end users)
- Compile basic reports,
- Maintain an organised efficient workshop/workspace.
- Follow Standard Operating Procedures (SOPs)
- Maintain safety protocols
**EXPERIENCE**:
Minimum 5 years’ experience:
- Repairing electrical/mechanical equipment,
- In Software support & maintenance,
- Trouble shooting,
- Following SOPs and
- In Client services.
**EDUCATION/QUALIFICATIONS**:
- Minimum Matric
- N5 Certification
**SKILLS**:
- Customer oriented/client services
- Literate
- Excellent communication skills (verbal and written)
- Meticulous,
- Good listener,
- Excellent Technical skills,
- Fast learner,
- Able to follows SOPs,
- Problem Solver
- Able to follow and maintain safety protocols
- Computer literate (MS Word/Excel/Outlook)
**SALARY**:
- +- R15 000 per month CTC (negotiable depending on experience and skills)
Training to be provided.
**Job Types**: Full-time, Permanent
**Salary**: R15 000,00 per month
Application Question(s):
- Are you Computer literate (in MS Word/Excel/Outlook)?
- Do you have N5 Certification?
**Education**:
- Certificate (preferred)
**Experience**:
- Repairing Electrical/Mechanical equipment: 5 years (required)
- Software Support & Maintenance: 5 years (required)
- Trouble shooting: 5 years (required)
- Client services: 5 years (required)
- Following adhering to SOPS: 5 years (required)
Ability to Commute:
- Randburg, Gauteng (required)
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