Ebike Bicycle Technician

**JOB PURPOSE**:
**DUTIES/RESPONSIBILITIES**:

- Provide advice in general knowledge, maintenance, and good upkeep of Ebike Bosch products, such as correct maintenance, software updates, services, warrantees etc.
- Provide accurate and cost-effective solutions
- Communicate findings, proposes solutions, and implements appropriate action to meet business targets.
- Run software analysis, report errors, implements necessary action, software error solutions such as software upgrades.
- Listen to client needs, able to quickly identify issues from software errors, faults, damage, wear, and tear.
- Provide warrantee/guarantee service and support
- Provide efficient reporting and feedback
- Maintain a meticulous record to control processes such as control of booking in/out services, stock control, repairs, warrantee claims, etc.
- Keep up with stock levels
- Proactively keeps business operations running smoothly
- Maintains a clean, tidy workstation, complies to health and safety regulations regarding eBike motors
- Keep up to date with changes in and requirements of the industry and trade to meet the demands of the job.

**REQUIREMENTS**:

- Matric
- Experience and skill in providing efficient and friendly customer service and technical support within the bicycle / motor / spares industry.
- Any recognized technical qualification
- Quick learner.
- Passion for EBikes. Looking for an opportunity to get into the future of where bicycles are going.

**Salary**: Negotiable depending on experience

**Job Types**: Full-time, Permanent

**Salary**: R15 000,00 - R25 000,00 per month

Application Question(s):

- Do you have experience and skill in providing efficient and friendly customer service and technical support within the bicycle / motor / spares industry?
- Do you have a passion for EBikes?

**Education**:

- High School (matric) (preferred)

Ability to Commute:

- Randburg, Gauteng (required)