Technical Support Technician
2 days ago
Duties and responsibilities
- Receiving repairs, testing, and reporting on all products sold.
- Telephonic and direct after-sales support on all products being sold.
- Testing and evaluating of all products when required.
- Training of staff and customers on all products being sold.
- Matric certificate
- Computer skills (Outlook, Excel, and Word)
- Own Transport with a valid driver’s license essential.
- Experience in the security or electronics industry would be an advantage
- Networking skills would be an advantage.
- Tertiary Electrical or Electronic qualification would be an advantage.
- Experience in CCTV and Paradox Security Equipment will be an advantage
- High aptitude level
- Meticulous with strong attention to detail and accuracy
- Strong numerical skills
- Methodical
- Customer-centric
- Good interpersonal skills
- Responsive
- High level of confidentiality and professionalism
- Good time management skills
- Strong communication skills (verbal and written)
- Ability to cope with pressure and deadlines in a fast-paced environment.
- Ability to work independently as well as in a team
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