Technical Support Technician

2 days ago


Randburg, South Africa Red Rock Recruitment Full time
Our client in the security industry is currently looking for a technical support technician to commence duties as soon as possible.

Duties and responsibilities
  • Receiving repairs, testing, and reporting on all products sold.
  • Telephonic and direct after-sales support on all products being sold.
  • Testing and evaluating of all products when required.
  • Training of staff and customers on all products being sold.
Minimum requirements
  • Matric certificate
  • Computer skills (Outlook, Excel, and Word)
  • Own Transport with a valid driver’s license essential.
  • Experience in the security or electronics industry would be an advantage
  • Networking skills would be an advantage.
  • Tertiary Electrical or Electronic qualification would be an advantage.
  • Experience in CCTV and Paradox Security Equipment will be an advantage
Skills required
  • High aptitude level
  • Meticulous with strong attention to detail and accuracy
  • Strong numerical skills
  • Methodical
  • Customer-centric
  • Good interpersonal skills
  • Responsive
  • High level of confidentiality and professionalism
  • Good time management skills
  • Strong communication skills (verbal and written)
  • Ability to cope with pressure and deadlines in a fast-paced environment.
  • Ability to work independently as well as in a team


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