Key Account Manager

5 days ago

Cape Town, South Africa Job Crystal Full time

Job Title: Key Account Manager - Commercial

Area: South Africa

Western Cape

A high-end skincare and lifestyle brand that caters to consumers’ needs for non-toxic and luxury based products is looking for a Key Accounts Manager - Commercial to join this dynamic team and make a meaningful impact on the company's commercial success.

This role offers an exciting opportunity to drive growth and profitability in key product categories through strategic planning, customer relationship management, and effective execution, and would be ideal for a results-oriented individual with a passion for building strong partnerships and achieving business objectives.

**DUTIES & RESPONSIBILITIES**:
**Strategic Planning and Analysis**:
Collaborate with the National Commercial Manager to develop annual trading terms, ensuring accuracy in record-keeping and trade spend management

Conduct comprehensive P&L analysis, GTN analysis, and forecasting to identify growth

opportunities and strategic priorities

Drive range reviews bi-annually to optimise product assortment and distribution

**Customer Relationship Management**:
Cultivate strong relationships with key customers, including buyers, planners, and finance

representatives

Conduct quarterly meetings to review category and customer sales performance and identify growth opportunities

Develop customer-specific plans aligned with retailer strategies to drive volume and value

growth

**Sales Execution and Performance Monitoring**:
Implement sales plans in alignment with customer strategies, focusing on availability, price

competitiveness, and promotional activities

Utilise sales performance indicators and market insights to drive actionable solutions for

improved performance

Input into rolling sales forecasts and identify potential shortfalls against targets

**Pricing and Trade Marketing**:
Collaborate with marketing to implement pricing strategies and manage market dynamics and competitor pricing

Ensure timely implementation of price changes and accurate pricing in customer ERP systems

**Cross-functional Collaboration**:
Foster collaboration with internal teams including marketing, trade marketing, finance, and

supply chain to ensure alignment on promotional plans and customer initiatives

Coordinate with various departments to meet omnichannel requirements, including POS

materials, marketing collateral, and new store openings

**Customer Service and Operations**:
Maintain effective communication with customers regarding orders, deliveries, and complaints resolution

Coordinate with finance and legal departments on billing, invoicing, and trade spend tracking

Provide detailed operational briefs to regional sales managers for flawless execution of

promotional activities and ranging updates

**REQUIREMENTS**:
Proven experience in key account management or commercial roles preferably within the

beauty industry

Strong analytical skills with proficiency in P&L analysis and forecasting

Excellent communication and negotiation abilities

Ability to foster cross-functional collaboration and drive results in a dynamic environment

**BENEFITS**:
The opportunity to play a key role in the growth and management of one of South Africa’s

most exciting small enterprises

Opportunity to add value on the processes and systems put in place

Opportunity to grow in the company and gain cross-functional experience

Working with a small SME that allows for creative thinking and innovative leadership

Pay: From R34 000,00 per month

Application Deadline: 2024/05/10

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