Commercial Process Lead

3 weeks ago

Johannesburg, South Africa KANTAR Full time

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Our Functions teams are right at the centre of our business, making sure we can always get better, every day. Supporting the business with things like Marketing, Human Resources, Finance, Legal and Technology, our Functions colleagues are skilled professionals whose role it is to ensure we continue to become an indispensable partner to brands everywhere.

Job Details

Coordinates and leads the key processes across our team, while building understanding of Kantar’s offers and how best to match offers with client needs.

Your team would say: we love working with you because.

You make sure that both the business and our team is focused on commercial growth through creating and maintaining seamless processes that enable and facilitate our success.

ACCOUNTABILITIES
- Supports BD Team to ensure that all client growth/ opportunities is coordinated across clients. Brings up any potential opportunities and conflicts rapidly.
- Maintains and updates the Client Partner documents by managing the process of getting feedback on actions from teams each quarter.
- Manages BD team's intelligence network. Collates team progress across clients and supports team with relevant intelligence when required. Examples might include: Kantar client footprints, thought leadership on specific topics, latest developments with prospects.
- Ensures Commercial Growth resources are up to date including latest thought leadership, proposal templates, cost rate cards, company documentation for pitches, photos and bios for proposals etc
- Supports internal teams with where to locate and source the information they need for proposals
- Proactively considers if we need other/ more commercial growth resources based on the questions asked of us by client service teams.
- Responsible for managing our sales pipeline, coordinating progress and reporting progress back to the business.
- Keep track of all BD-led proposals in order to update our finance sales sheet on a weekly basis
- Keep track off all feedback on marketing BD initiatives using spreadsheets provided by global marketing teams
- Develops strong relationships and collaborates meaningfully across Kantar CS and PM teams
- Builds strong relationships with our client, commercial and domain leads.
- Demonstrates our core values and behaviours, celebrates wins and learns from our losses.

Capabilties
- Highly organised: adept at managing a high volume of diverse client requests.
- Enjoys coordinating reporting processes and creating structure
- Approachable, upbeat, social, proactive, excited and comfortable chatting to people across the full spectrum of the business from our CS teams to our exco
- Solid understanding of the Kantar business: able to join dots and make connections with people and content.
- Constructively challenges existing processes and identifies areas for improvement
- Ensures all requests and projects are completed to the highest standard
- Builds and demonstrates relationships through the course of their work

Country

South Africa

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

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